How To Enable Your Wireless Headset EHS Cable On Polycom Phones

Home Blog How To Enable Your Wireless Headset EHS Cable On Polycom Phones

Posted by Drew Merritt on August 14, 2019

polycom ehs setup

When you install an EHS (electronic hookswitch) cable on your Polycom desk phone, you’ll need to adjust a few settings to enable this cable for remote call answering.

  1. Click settings
  2. Basic
  3. Preferences
  4. Headset
  5. Headset Memory > Enable
  6. Hookswitch Mode > Select the brand of headset you have (For Discover headsets select Jabra EHS)

Polycom setup with DHS14 EHS cable on Discover Adapt 30

A) Setup with models: IP320, IP321, IP330, IP331 and IP335

dhs14 setup A

B) Setup with models: IP430, IP435, IP450, IP501, IP550, IP560, IP601, IP650, IP670, VVX300, VVX301, VVX310, VVX311, VVX400, VVX401, VVX410, VVX411, VVX500, VVX501, VVX600, VVX601, VVX1500 and VVX1501

dhs14 setup B

Plantronics EHS Setup With CS500 and Savi 700 and Polycom

*VVX201 requires RJ9 headset extension cable

*IP320, IP321, IP330, IP331 and IP335 require additional headset adapter. 

For further help with setup, contact us today.

plantronics polycom ehs setup

Sennheiser EHS wireless headset setup with Polycom

Works with SD Office, SD Pro 1, SD Pro 2, DW Pro 1, DW Pro 2, DW Office, Officerunner, D10, SDW5015 and SDW5016

*IP320, IP321, IP330, IP331 and IP335 require additional headset adapter. 

sennheiser ehs polycom

 

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