Plantronics CS540 (C054) Wireless Headset Setup With Hook Switch To Cisco 7900 series WITHOUT Sidecar

Home Blog Plantronics CS540 (C054) Wireless Headset Setup With Hook Switch To Cisco 7900 series WITHOUT Sidecar

Posted by Drew Merritt on September 5, 2019

plantronics apc-43

Step 1

Connect your Plantronics APC-41, APC-42 or APC-43 to the back of your Plantronics CS540 (C054) charging base.

plantronics apc-43 setup

Step 2

On the other end of the Plantronics Hook Switch cable, plug the smoke colored cord into the HEADSET port of your Cisco phone, then plug the other end into the AUX port.

If your Cisco phone has a sidecar, follow the CS540 setup guide with Cisco using a sidecar.

plantronics apc-43 setup

Sometimes within the Cisco desk phone, the Hook Switch cable needs to be enabled by the steps below.

  1. Click Settings
  2. Device Configuration
  3. Media Configuration
  4. Enable Hook Switch Mode

NOTE: If your phone doesn’t allow you to enable the Hook Switch mode, your phone system admin will need to enable this setting in the Cisco Call Manager.

Other helpful resources:

  1. Plantronics CS540 wireless headset setup guides
  2. How to replace your Plantronics CS540 (C054) battery

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