Plantronics CS55 Wireless Headset Setup Guide With APP-5 Hook Switch Cable

Home Blog Plantronics CS55 Wireless Headset Setup Guide With APP-5 Hook Switch Cable

Posted by Drew Merritt on September 12, 2019

plantronics app-5

Step 1

Plug one end of your Plantronics APP-5 Hook Switch cable into the bottom back of your CS55 charging base.

plantronics css with apc-4

Step 2

Plug the other end of your Plantronics APP-5 Hook Switch cable into the back of your Polycom desk phone into the HEADSET port and 5 pin connection port.

plantronics app-5

Step 3

Enable the Hook Switch control in your Polycom desk phone by the steps below.

  1. Press menu
  2. Settings
  3. Basic
  4. Preferences
  5. Headset
  6. Headset memory > Enable
  7. Hook switch mode > Set to Plantronics EHS
  8. Your phone will reboot and your headset is setup to answer/end calls away from the phone

For other helpful setup guides follow the Plantronics CS55 Wireless Headset Setup Resource Center


About Headset Advisor

We offer all the leading brands of headsets for buisness professionals. We are family owned since 1994 and we are obsessed with providing the best customer experience. We have 5 star reviews on Amazon, Google, Facebook, Yelp or any place online as we really beleive in helping businesses find the best headsets for their office.

Do you want a custom

headset recommendation?

Hi, we are Headset Advisor. We're determined to find a headset that meets your buisness needs. With all the different types of phone and headset options it can be confusing. Our California based team is here to make it easy.

Leave a Reply

Your email address will not be published. Required fields are marked *

  Live Chat!