Plantronics CS55 Wireless Headset Setup With APC-4 For Cisco

Home Blog Plantronics CS55 Wireless Headset Setup With APC-4 For Cisco

Posted by Drew Merritt on September 12, 2019

Step 1

Connect one end of the Plantronics APC-4 Hook Switch cable into the bottom of your CS55 charging base.

plantronics css with apc-4

Step 2

Plug the other two cords of the Plantronics APC-4 Hook Switch cable into the back of your Cisco phone into the HEADSET port and AUX port.

Note: If you go to turn your CS55 headset on and you get a triple beep tone, follow the CS55 pairing guide.

plantronics cs55 with apc-4

Note: Within your Cisco phone you may need to enable the hook switch mode by the steps below.

  1. Press settings
  2. Device configuration
  3. Media configuration
  4. Enable hook switch mode

If you’re unable to do this on your Cisco desk phone, your phone system admin will need to enable this feature within the Cisco Call Manager.

for other helpful setup guides, follow the Plantronics CS55 wireless headset setup resource center.


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