The microphone arm is to long, so when I wear my earpiece I have the microphone pointed almost straight down or the weight of the arm wants to pull the earpiece off my ear if I point it straight out. The sound quality is good, my only complaint is the to long arm.
I have used this headset for over two months and are still receiving compliments on the audio using both a phone connection and computer connection. I found the headset to be very comfortable and wear it for several hours a day. The controls are not on the headset which makes it much easier to adjustment the volume and mute the mic. As others have commented you plug in the USB connection and do not need to download a driver or application. This is definitely a product I would purchase again.
Plantronics Savi W445 Convertible Wireless Headset System for Computer
I EXPLAINED VERY CLEARLY TO BOTH REP'S , I HAVE A DISCOVER HEADSET D713U. I NEEDED THE GEL TIPS. AND WHAT DID I RECEIVE NOT ONCE , OH BUT TWICE 'PLANTRONICS' AND MY HEADSET IS ON THEIR WEBSITE . SO HOW COULD THEY SEND THE WRONG EAR TIPS ?????