About this item
- Modular design. You can choose between ear cushions that rest against the ear, or those that fully cover them. You can also choose to select a model that includes a detachable noise canceling boom microphone, or not. Based on your needs, there’s bound to be a Tilde Pro headset that’s right for you.
- Voice and sound quality. The Tilde Pro won’t leave you disappointed when it comes to sound quality. The 3 noise canceling microphone array will have you sounding crisp, clear and professional, and the HD audio driven by robust 40mm speakers will give you sound quality guaranteed to satisfy.
- The Tilde Pro reduces noise through the microphone’s noise cancellation feature, so your callers aren’t distracted by the sounds going on around you. Active Noise Cancellation allows you to not be distracted by noise so you can get more done. You and your customers will be happy and more productive
- Aware+ gives you the ability to have a face-to-face conversation without the need to remove the headset. You can collaborate with coworkers, or just be aware of your surroundings by the simple press of a button. No more constantly taking off your headset and putting it on all day, week and month.
- Battery. You get up to 28 hours of talk time from the Tilde Pro from a single charge. You have enough battery life to power your way through several days, even as many as 5 without needing a recharge. You can even use the headset when it’s charging, which is something uncommon on business headsets
Every once in awhile a headset comes along that stands out in the crowd. And that's what you'll discover in the Orosound Tilde Pro. This is a headset that has it all.
Unlike other headsets, the Tilde Pro is designed, and manufactured in France and it's easy to see the French inspired accents throughout.
- More use flexibility with its modular design
- More background noise reduction for a more professional call experience
- A more professional sound so your callers will hear you clearly, consistently
- More enjoyable listening whether it's music, podcasts or anything else
- And just more of the things you want and need in a professional grade business headset.
This is a premium grade business headset that's loaded with features to meet any challenges you might face. Designed for use with desktop and laptop computers with the included USB adapter, and for use with your mobile devices through Bluetooth 5.0 connectivity.
The Tilde Pro will remember up to 8 devices, and allow you to connect to 2 simultaneously. This means you can toggle between using the headset with your computer, and mobile device seamlessly.
What customers say they are looking for
Based on customer feedback, these are the most important things people look for in a business headset:
- A headset that sounds professional
- A headset that removes background noise
- A headset that's comfortable
- And one that's compatible with their current communication system
Watch our Orosound Tilde Pro review video below to see how it stacks up.
The Tilde Pro will have you sounding like a Pro
Not all headsets are created equal, and that includes how they sound. When you use a Tilde Pro, the last thing that should be on your mind is whether or not you'll sound good. That's one thing you won't be thinking about, because the boom microphone gives you sound that's nothing short of impressive.
Great sounding, detachable boom microphone.
The detachable boom microphone is packed with technology that guarantees you'll sound better than good, meaning you'll sound great.
The microphone is one of the all-time best sounding microphones we've tested. The audio is crisp and clear with a very pleasing bass tone quality. This is something you don't often hear in a business grade headset because most headsets don't provide the rich sound you get from the Tilde Pro.
Use the boom microphone or not - your choice
For those times when you're on important business calls, you'll want to use the boom microphone for optimizing your voice sound quality, and also removing your background noise. Attaching the boom mic takes but a second.
For those times when you're not on calls, and you want to relax to some music, remove the boom mic and your all-business headset becomes ready for a night out on the town. It's like getting two headsets in one.
Rid yourself of background noise
Background noise can be distracting, and annoying at the same time. Callers typically don't enjoy hearing the noises going on around you. Whether it's your favorite four legged friend, your enthusiastic kids, or coworkers that simply talk too much, noise needs to be reduced if you want to have a professional sounding call.
The Orosound Tilde Pro comes with a professional grade, removable microphone that's made up of 3 mic array, and denoise algorithm. You get hgih quality sound, which is what you need for your business calls. Not only does it do a great job to make you sound good, this microphone also does a great job at removing background noise.
So when the noise level begins to rise, rest assured your callers won't be hearing all that noise going on around you. Premium voice audio quality, combined with superb noiise reduction is truly a winning combination.
Configurations & modularity
The Orosound Tilde Pro comes in four different configurations:
Tilde Pro S - Tilde Pro S+ - Tilde Pro C - Tilde Pro C+
Being that the Tilde Pro is modular, it gives you the flexibility to configure the headset the way you like. One of those choices is to allow you to choose between ear cushions that go against the ear, or those that go around them for better passive noise control.
So if you work where noise is a problem, choosing the larger ear cushions that fully enclose the ear would be a smart choice. But if noise isn't something you have to deal with, or if having your ears fully covered isn't to your liking, you can always choose the smaller ones. Either way, it's your choice.
You can also choose between having a boom microphone, or not. If you plan on using a headset for business calls, I would highly advise selecting the version that includes the boom microphone. Why? Because you'll have better voice audio quality, and better background noise reduction. And when you want to relax and listen to some music, the boom microphone is easily removed.
If your background is generally quiet, and you're not on calls throughout the day, the model without the boom mic may be a good option for you to consider. Keep in mind, you can add the boom mic later as an accessory if your needs were to change.
Other things that make the Tilde Pro a great choice
Active Noise Cancellation (ANC)
These days, you're seeing more and more headsets come with Active Noise Cancellation, or ANC for short. This is a feature that's designed to give you control over background noise. But in spite of this feature becoming more common, there are differences in what they do.
- Some headsets with ANC provide you with"ANC on" and "ANC off"
- Other headsets give you "ANC low and high"
- But the best ones are those that give you several stages of noise control, like what you get with the Orosound Tilde Pro.
The Active Noise Cancellation on the Tilde Pro is made up of 4 microphones, and allows you to regulate noise from 0 - 30 db which translates to 5 different adjustment levels. With the ability to fine tune the noise level, you can block out, or let in however much noise you want. This is something you won't find on other headsets that include the ANC feature.
And finally, if noise is something you struggle with, combining the larger ear cushions with the ANC feature on the Tilde Pro is a great way to team up against distracting background noise. You keep your concentration, and also your productivity.
If you've ever worn a headset, you know how frustrating it can be to have a face-to-face conversation with someone. Throughout the day, as you need to talk with coworkers, you're required to remove the headset, and when done talking, put it back on.
With the Aware+ mode activated on the Orosound Tilde Pro, you no longer need to take the headset off. To have a conversation with a coworker, press the Aware+ button and you're good to go. And when you're done, press it again to return to what you were doing.
No more hassles, no more frustrations, just simple communicating as it was intended.
This is a feature that's not talked about all that much, but for many, it's an important one.
Being able to hear your voice when talking is what helps regulate the volume at which you speak. In most cases, headsets don't give you the option to make adjustments to sidetone. Fortunately, sidetone adjustment is standard on the Tilde Pro, so you'll never feel like you're in an isolation chamber. You can adjust sidetone up to 6db.
Talk and listening time matter, even if you're not what might be called a power user. Who doesn't like the convenience of recharging a headset once a week, rather than once a day?The Tilde Pro has a rechargeable battery that provides:
- Up to 28 hours of talk time
- Up to 18 hours of Bluetooth streaming
- Full battery in 2 hours
- 50% charge in 30 minutes
With almost 30 hours of battery life on a single charge, means you won't need to remember to recharge your headset every day. Even if you skip charging it for a few days, you'll still have enough battery life to get you through the next day.
Bonus battery feature
To give you even more value, when the Tilde Pro is plugged in for a battery recharge, you can continue using the headset. This is a capability you won't find on many competiting headsets.
The Tilde Pro keeps you talkiing, when others keep you waiting.
When you're not on business calls, and you want to kick back to the sounds of your favorite music, you'll be pleasantly surprised listening with the Tilde Pro.
The 40mm speakers and HD Audio really deliver when it comes to sound quality. The ear speakers, just like the microphone, give you a very nice, rich sound with a solid sounding bass bump, nice mids, and sharp highs. And though this sound shouldn't be considered studio quality, it clearly raises the bar for other business grade headsets to follow.
All work and no play isn't fun. So the Tilde Pro mixes things up in the most sound pleasing way.
To help you get the most out of your new Orosound Tilde Pro, there's a very useful, free software download available.
Download the Orosound Link software to unlock, and enhance many features on the Tilde Pro.
Whether you want the latest version of firmware to keep your Tilde Pro operating at peak performance, or if you want to adjust sidetone, or maybe just personalize the settings to make it customized to your personal prefernces, Link has you covered.
And for you IT professionals who are in charge of managing a population of headsets, Orosound makes the task easier by giving you insights and abilities to push firmware updates across the enterprise, or customize settings.
Compatibility & connectivity
Whether you want to use your Tilde Pro with your computer, mobile phone, or both, it has the ability to keep you connected so you don't miss out on anything important.
- Computers and laptops: Mac, Windows…
- Smartphones and tablet computers: iOS, Android…
- Compatible landline phones
- Connectivity to all the leading UC applications like Teams, Zoom, Cisco Webex, Google Meet and a host of others.
Buttons & controls
When you invest in a premium headset, it's right for you to expect more. One of the many areas where the Tilde Pro gives you more, is in the warranty.
Some headsets come with a 1-year warranty, and many give you a 2-year warranty. The Orosound Tilde Pro ups the anty by giving you a warranty that's 33% longer. And most would agree that when it comes to warranties, longer is always better.
For a full 3-years, you'll have peace of mind knowing that your Tilde Pro headset is covered by our unconditional, full service warranty. Expecting more is one thing, but expecting it and getting it is even better.
Headset Advisor, the North American Distributor of the Orosound Tilde Pro, is your go to source for anything you need, including in, or out of warranty issues. Our 30 years of headset expertise helps us to understand your needs, and respond with professional, timely service that's second to none.
|Country of origin||Designed and manufactured in France|
|Replacement parts||Lrg/Sm earpads and boom-microphone|
|Downloadable Software||Orosound Link | customization available|
|Wearing style(s)||Over-the-head, double ear|
|Wearing options||Around the ear, against the ear cushions, boom-mic, no boom-mic|
|Weight||215 grams / 7.58 oz|
|Softphone and videoconference||Compatible with all UC applications|
|Wireless Range||20meters | 66 feet (in open field)|
|Microphone Type||3 mic array noise canceling and HD audio, Magnetically attached, flexible and removable.|
|Microphones for Active Noise Cancellation||Yes - 4 adjustable to 30 db|
|Microphones for Aware+ (HearThrough)||Yes|
|Noise reducing microphone||Yes|
|VoiceFirst Technology||Yes - differenciates noise from voice signals|
|Vocal commands||compatible with Apple Siri and Google Assistant|
|Audio Codecs||SBC, AAC|
|Distortion||< 0,2% on the spectrum|
|Frequency Response||3dB from 10Hz to 20kHz|
|Wired & Wireless Connections|
|Connectivity||Desktop, laptop computers, select desk phones, and mobile devices|
|Number of connections||Remembes up to 8, with 2 simultaneous|
|Wired connection||Yes via included audio/charge cable|
|Optional cable(s)||For audio jack|
|USB Adapter / dongle||Yes, included|
|Battery life||up to 28 hours. Fast charging: full battery in 2h, 50% in 30 minutes|
Q: How do I change the language on my Orosound tilde pro?
A: You'll want to start by downloading the Orosound Link software. Once you've done that, you'll notice a flag in the lower left area. Click on that to change to your preferred language.
Q: How much battery life do you get with the Orosound Tilde Pro?
A: The Tilde Pro is rated up to 28 hours of talk time and a full battery recharge takes 2 hours. You get 50% battery charge in 30 minutes
Q: Which noise-cancelling functions are available on TILDE® PRO?
A: You actually have several. First, you get a professional grade noise canceling boom microphone for having high quality calls. You also get Aware+ which separates noise from the person you're speaking to face-to-face (with the headset on), and finally, you get Several levels of Active Noise Cancellation that gives you control over your background noise.
Q: How to attach and adjust the boom-microphone of the TILDE® PRO headphone?
A: The boom microphone on the Tilde Pro is detachable. It connects to the headset magnetically which makes it super easy to remove and attach. To remove, grasp the boom, and apply gentle pressure. It will come right off. Reattaching it is equally easy. Hoover the round portion of the boom near the home position on the headset, and the magnet will pull it into place.
Adjust the boom is simple as well. You'll want to place the end of the microphone approximately two fingers width from the corner of your mouth. Because the mic boom is magnetically attached, it's advisable to place one hand on the round portion of the boom to keep it in place, with the other hand applying pressure to bend the arm. Doing this will help assure you get the microphone in the correct position for optimizing your voice audio quality.
Q: What comes with the Orosound Tilde Pro?
A: That depends on the specific model configuration ordered. Some versions will come with larger ear cushions, smaller ear cushions, mic boom, or no mic boom. That aside, each variant will come with a USB Adapter, A USB-C cable for recharging, and using while charging, and a zippered travel pouch.
Q: What does the Active Noise Cancellation feature do on the Tilde Pro?
A: This feature allows you to control how much background noise you hear. which means you can better manage distractions, improve concentration and be more productive.
Unlike other headsets that only give you ANC on/off, the Tilde Pro gives you 5 levels of adjustment, which is better. More control means more focus and less frustration.
Q: What makes the Orosound Tilde Pro a better choice over other headsets?
A: The best headset is the one that meets your specific needs. This could the Orosound Tilde Pro, or another make or model. But in a general sense, the Tilde Pro is a great headset to consider because it gives you really good voice audio quality (a nice rich sound), and ear speakers that sound great. You also get Active Noise Cancellation to concentrate better, and Aware+ so you can hear your surroundings, or have a face-to-face conversation without removing the headset. With its modular design you can select the configuration that best meets your needs, and the longer warranty is a nice bonus too.
Q: What is the difference between over and on-ear pads?
A: Over the ear pads refers to those ear cushions that are larger, and fully enclose the ear. This means that you'll have a noise barrier for helping to reduce room noise. The ear pads that go on the ear are those that rest against the ear, and don't fully enclose them. People do have preferences when it comes to this, so with the Tilde Pro, you have your choice, which is nice.
Q: Is it possible to use TILDE® while it is charging?
A: Yes. When the Tilde Pro is plugged in for a recharge, you can continue using it. This means you won't have to wait for the battery to finish charging before you can resume using it. This is a feature you don't find on all headsets, even those deemed premium. This is a standard feature on all Tilde Pro headsets.
Q: What devices can I connect a Tilde Pro headset to?
A: You can connect a Tilde Pro headset to your Bluetooth enabled devices such as smartphones, computers, tablets etc. as well as with Mac, Windows, iOS and Android operating systems.
You can also connect through USB via the included USB Adapter. This means you can use the Tilde Pro with desktop and laptop computers, and on select desk phones.
There's also an optional audio cable available to give you one more way to connect and use your Orosound Tilde Pro.
Q: What does the Aware+ feature on the Tilde Pro do?
A: If you've worn headsets in the past, you know how frustrating it can be to have to remove the headset every time you want to have a face-to-face conversation, or hear your surroundings. The Tilde Pro Aware+ feature allows you to hear your surroundings, or have that face-to-face conversation without having to take off your headset. This is accomplished through the activation of built-in, outward facing microphones that turn on so you can hear them through the ear speakers.
See what Tech reviewers say
These feel like a quality headphone, the sound is clean, and the microphone is fantastic.
But, there are some things I just can't get past. The most frustrating of them all is the difference in volume. To hear the same level of volume as my speakers at 10 I need to have the volume at 50 with the headphones plugged in USB and 55 if connected via bluetooth. When you connect the headphones, or power them on with BT, it will automatically set that volume to what you had it last. However, when you disconnect them -- you will now enjoy your speakers, generally at 10, now at 50 or 55 - giving everyone in the area quit a show. My beats does not have this problem - when I disconnect them, it goes back to the previous volume the speakers were at and disconnects instantly - it also leaves whatever playing going and the transition is seemsless. The orosound's stop whatever I have playing if I have a video or audio playing - and the transition time is something like 5-10 seconds before the computer recognizes they were turned off, the sound isn't set back to what it was prior to the headset being on... Just, overall, the transition of turning these on or off is very unpolished, I feel.
There is also a delay, a fairly significant delay, when disconnecting or connecting these headphones and when the sound source changes. Again, comparing them to my beats -- I don't see this delay of several seconds. Several seconds when you're trying to talk to someone is very significant. It means I have to ask everyone to hold for a moment, stop the conversation, and wait for my slow headphones to get the connection - have a little phrase it utters to me, and then finally I can hear what's going on.
You can disable those notifications in the orosound link program, but it's still horribly slow to connect/disconnect whether it be BT or USB or even already connected via USB and then powering on. Overall, using them feels very clunky compared to my beats.
Another really disappointing thing is the lack of noise cancelling. It's fantastic at cancelling noise for the mic - but in terms of you hearing your surroundings -- you are going to hear it. You're going to hear it a lot. Maybe that's a good thing for you, maybe not. To me, it seems pointless to have a mic with such great noise cancelling and then you yourself be constantly distracted by all the sounds around you. You have the option to turn that up, but it seems like even turning that down as much as possible there's not a complete 'off' for it. Granted, my test for this was simply to turn the headphones on, turn on a radio, then turn them off -- and my perception was that I could hear less of the radio with the headphones turned off than on. If I were jogging or riding a bike I'd want to hear my surroundings, but in an office -- much less so. I'm not sure who the target market for this is - I wanted headphones to cut out the noise around me so I could focus, these are not that.
Sidetone: By default, when you are on a call you're going to hear your own voice. I personally hate this. In my first call not only did I think there was a feedback issue but I was also hearing a significant amount of ambient noise from my own area - enough so that I was so distracted by it I had to pause the meeting and change equipment. You can disable this in the orosound link application, so there's that - but it was very off-putting for my first experience with it and certainly made me wonder if the people I was speaking to were also hearing, or would continue to hear, the ambient sounds around me. To an obnoxious level, actually. I could hear people and things around me through my headphones louder than without them on. This is clearly a preference thing but I'd think this would be a thing you'd default to being off and allow the software to be used to turn it on. Who wants to hear themselves talk? Maybe a lot of people and I'm the odd one.
Orosound link - the software: There is a button in the application labeled "Dongle" - no idea what it is. When I click on it, it says to connect my headset via USB. I look at my headset and it's connected via USB, the other part of the application says it's connected via USB... so this part of the application just doesn't work? I'm not sure. Otherwise, the application is very nice, clean, well designed, easy to use, navigate, understand, etc. A proverbial home-run, so to speak. It has a light and dark mode, those of us dark-mode users are almost religious of it so I'm glad to see their implementation of dark-mode was likely done by a fellow (or fellows) dark-mode enthusiast.
I want to like these headphones more, particularly given the price and that I bought two pairs of them. It would seem to me that most of these issues can be resolved with firmware or driver changes. I also wonder if different cushions could potentially have better ambient noise cancelling effects - having an option for that would be helpful.
Back Story: I work in a high volume call center and have gone through several headsets in the past couple years. Everybody in my office uses Jabra headsets and I have been an avid Jabra user since 2018. I have experience using the Jabra Evolve 75, Jabra Evolve2 75, Jabra Evolve2 85 headsets and have always been impressed by the sound quality and functionality. Despite this, I had noticed that I kept running into an issue where my boom mic would stop working after a year or so of daily use. I had my Jabra Evolve 75 replaced through warranty in 2019 after I had this issue the first time and experienced the same issue about a year after that in 2020, but was unable to get a second replacement because I had already redeemed my warranty, so I resorted to the after-market of EBay and Mercari to purchase used products at a fraction of the cost rather than shelling out and $300-$400 every time I had this issue. I went through about 4 different headsets from 2018-2022, and before you ask, I was keeping my headset in their case when putting it into my backpack and was taking care of them, especially after damaging my first pair. I was using my Jabra Evolve 75 at the time and came across Headset Advisor on YouTube back in January 2023 when I was researching the possibility of upgrading to the Jabra Evolve2 series. I enjoyed their content, especially the sound tests, and their general unbiased assessment of the pros/cons for different headsets across the industry. While watching their videos, I enjoyed their review of the Orosound Tilde Pro, but put in a bid on Ebay to purchase a Jabra Evolve2 75 headset because it was available as a much cheaper alternative being used. The product worked well for about 5 months, but eventually I experienced the same issue with the boom mic and after trying to redeem the warranty and realizing that I was not able to, I decided that I was going to go with my gut and purchase the Orosound Tilde Pro C+ from Headset Advisors.
Pros: Immediately after receiving the product, I was impressed with the quality. There is a very sleek, futuristic look to the headset and the detachable boom mic was a big selling point for me because of my past experience because there is an on board microphone that you can use without the boom mic and if it breaks then I can easily purchase a replacement. I purchased the Tilde Pro C+, which goes on top of my ears, but I can purchase ear pads if I ever want to have an over the ear set up without purchasing a new product. I was also impressed with the intuitive crossover between my computer dongle and phone bluetooth that rarely gets stuck on one or the other. This was an issue I noticed with the Jabra, where it was difficult for me for switch seamlessly between audio on my phone and audio on my computer. It seems to me that Orosound's technology is able to recognize and prioritize devices that begin playing audio and switch back seamlessly as soon as the device stops playing sounds much easier than the Jabra product. I am an audiophile and in my experience, removing the boom mic and using them as standalone headphones has sound quality just as good, if not better, than my Bose 700 for music. This is a hybrid headphone experience that gives me everything that I want from a headset.
Cons: Despite being overall impressed and satisfied with my experience, I do have some mild criticisms. First of all, if I am paying $400 for a headset then I expect a hard case. The soft case is fine, but there is nothing luxurious about it and I cannot imagine that it is adequately protecting the product. I have also noticed that the Orosound Link software that accompanies the product is fairly primitive compared to Jabra Connect. There is very little customization within the software compared to Jabra's software, including something as simple as renaming my device for bluetooth connection, and I would like to see that change in the future. I have also noticed that there is a little bit of a learning curve for using the product its potential. That isn't necessarily a problem for a tech nerd like myself, but a lot of the things that I learned were trial and error. The instructions that come with the product do not explain much and I feel like I am still learning functions of this headset on the fly, such as realizing when I mute the headset and then remove the boom mic that it stays muted. I have also had issues with the dongle where my headset will randomly disconnect and reconnect to my computer and this has caused me to lose calls with prospects, but admittedly this issue seems to be happening less often as the product begins to break in so I am hoping it eventually stops altogether. Overall, I understand that this is a newer company and hope that they correct these issues as they grow. I believe they have created a product that is superior to anything I have seen from Jabra and believe the only way that they can surpass them is if they begin to take notes from their competitor.
Hi Alexander, thank you for the insightful and fair review. We'll share this information with Orosound as well for future product improvements :)
Pretty good. If these were $250, OK great! But man, for $400, they missed the (simple) mark on some serious things, that's for sure.
Price: 2/5 - One of the pricier options. Had very high hopes for this price point. With an Apple high $400 price tag, they had better have the Apple level perfection and engineering.
Style: 5/5 - I personally really like the look, touch, and feel of them. Some say they are boring but I don't see it. They remind me of a 1990's Saab for some reason.
Setup: 4/5 - No issues. Nothing stellar. Some Fancais only items in the app. Kind of surprising seeing how limited of a population reach that language is. Ne touche pas mon coeur. That's the extent of my knowledge of the language, ha!
Performance - Caller End - 4/5 - Much improved over the unit I was using before. Would love to have a volume equalizer so all callers are the same click on the volume level, no matter their volume transmission. The ultra quite noise cancellation helps in this though for low speakers.
Performance - My End - 4/5 - Sound is consistent. LOVE that it mutes my personal iphone's music when a call from my computer comes in.
Performance - Connection - 1/5 - Next to the computer, no problem. More than 20' away in a Plaster/Lath home, good luck. Yes, it is connected via the dongle.
Performance - Features - 0/5 - Unable to accept calls via headset via the button. This has some to do with Avaya one x but why is Plantronics the only one to be successful in this????
Performance - Noise Suppression - 5/5 - Absolutely Phenomenal
Comfort - I am using the full cup over the ear. Pretty comfy. I am on the large cranium side of the population so NOTHING for a head ever fits. These maxed out in size are relatively comfy for two 5 hour sessions a day, 4 days a week. I they had only 1-2 centimeters more of travel they would likely not even be noticed. I am sure that is tough for designers though and I understand building for the majority, not the extremes.
Other - From a features/function standpoint - If they would make one side completely removable, these would be perfect. Who doesn't love a convertible! The removable mic is a fantastic touch making them usable as headsets. It would be really great to have a place to store the cap that covers the hole/connector where the mic snaps on. Really fantastic and functional mic design though.
Seller - Overall 4/5 but with some disappointments:
Shipping - I will sound like a whiny Millennial here but in a day where I can get a $3 toothbrush next day from Amazon, I was surprised this small and lightweight box took a full week to arrive from CA to OH. Just seemed really odd in a 2-3 day world. Minor complaint.
Pre Purchase - Absolutely incredible except I was very adamant that I needed it to accept calls from the headset with Avaya OneX.
Post Purchase - Abysmal. I purchased from HA purposely for the pre purchase info but more importantly the after purchase support. I made 2 different calls on 2 different days in search of help trying to get it to accept calls on the headset via the button. I almost wanted to apologize to the guy for whatever I was interrupting him from. Very dim customer service skills and very little eagerness to help. A follow up or holding on while the issues resolution was confirmed would have been nice also. NO, I don't want any help now, I unfortunately learned the issue is with the comparability with the device and Avaya OneX (thinking we must have the 1965 release, lolz). Think some coaching could fix this issue real quick. Easypeasy!
Would I buy Orosound Products again? Sure thing
Would I buy from HA again? Undoubtedly
Are there small ways each company could improve? You betcha! Couldn't we all?
Thank you for the thorough review! We'll be sharing this valuable feedback with Orosound and our team to drive future product improvements and identify areas for service improvement. Thank you for taking the time to provide such insightful input.
Purchased the Orosound Tilde Pro Hybrid mainly for online meetings in noisy office environments where there are multiple people talking in background, plus fans and AC, and occasional loud vehicles / sirens, etc. outside. I've used a couple other headsets and earbuds, and this was a huge improvement. Headset does a great job of blocking background noise from speakers and microphone, and listeners said the mic was clear and natural sounding. Have only worn for 1-2 hours at a time, but over-ear headset was comfortable. Variable ANC setting is nice. Bluetooth works fine with no issues. Controls work well to connect bluetooth, answer and hang up, check battery, etc.
Glad I purchased. No complaints so far. Prior to purchase, I also borrowed a Jabra Evolve2 75 and 85 from co-workers. There was not a huge difference in performance, but I thought the Tilde Pro did a little better job. The Tilde Pro cost a bit more, but I am quite pleased with the choice.
Thanks for sharing your feedback and we're happy to know the Tilde Pro is working well for you. Let us know if we can ever assist in the future!
We really like this headset! All 3 of our office staff use these! Very comfortable, awesome sound quality! I have went back and listened to recorded calls. You can not hear any back ground noise!
I like the build quality and overall functionality. It's a bit squeaky but my biggest complaint is the poor range of the dongle :-(