Top Contenders: Wireless Headsets for Office Phones in 2024

Today, there's an abundance of wireless headsets for office phones, making it a challenge to choose the right one that fits your specific needs. To help simplify this process, we’ll compare three popular options:

1. The Jabra Engage 75
2. Discover Adapt 30
3. And the Yealink WH Series.

Each wireless headset on this list is compatible with 99% of corded desk phones, such as phones from brands like Cisco, Avaya, Poly, Grandstream, Mitel, NEC, and more. However, to maximize their functionality, especially the ability to answer calls when away from the phone, you might need an accessory that’s compatible with your specific phone's make and model.

If you're short on time and don't want to navigate the complexities of finding the right, compatible solution, contact us at Headset Advisor, and one of our knowledgeable Advisors can assist you in finding the perfect headset. And if you don't feel like reading through this blog post, then make sure to check out our Youtube video below for more information, and to hear how each model sounds.

Something to keep in mind when shopping for new headsets is wireless headsets used for office phones are a different class compared to Bluetooth headsets. Setting proper expectations when purchasing a wireless headset for your office phone is crucial, as they can range from $200 and beyond. So if this is out of your budget, you’ll want to consider a wired headset instead. Though you’ll be sacrificing a cord free experience, wired headsets are perfectly fine for many business situations, and come at a more favorable price point.

Key Areas To Consider When Shopping For Wireless Headsets

When choosing a wireless headset, the most important categories to consider are Sound quality

1. Battery life
2. Comfort
3. Compatibility. 

Each model we’ll discuss in this blog excels in these areas, but we’ll focus on their unique features and test their microphones for comparison.

Jabra Engage 75 Series

The Jabra Engage 75 Series offers three wireless headset options for you to choose from: 

1. Over-the-head (covering one ear - mono)
2. Over-the-head (covering both ears - duo)
3. And an earpiece style (worn on the ear) 

All three models share the same features, with the primary difference being the wearing style, and battery life.

• Battery Life: The over-the-head models offer up to 13 hours of talk time, while the earpiece version provides up to 9 hours.
• Connectivity: The Engage 75 connects to your desk phone, computer, and mobile phone, allowing seamless transitions between devices. Unique to this model, you can connect to two office phones simultaneously if one phone has an RJ9 headset or handset port, and the other has a USB compatible port.
• Usability: You can use the headset while it's charging, ensuring continuous productivity with no waiting for a battery to finish charging. Something you won’t find on all wireless headsets.
• Comfort and Build Quality: The Engage 75 is comfortable with a well-built structure. The mono and duo versions fit comfortably without excessive pressure, and the earpiece is lightweight but may require an adjustment. This is particularly true for earpiece style headsets overall as they, like eyeware, for example, can require a break in period.
• Touchscreen Base: The charging base features a touchscreen for setup, showing connected devices, battery life, speaker volume and other useful information. This is a premium feature that helps this model to stand out from the crowd.
• Microphone mute and adjustments: For the mono and duo versions, the mute button is at the end of the microphone, which may be a pro or con depending on user preference, but it is easy to locate. The speaker volume adjustment, along with the answer/end key are both located on the side of the speaker housing for easy access.

Discover Adapt 30

The Discover Adapt 30 stands out for its value and versatility. Here’s a quick snapshot of this unique headset that delivers excellent comfort, sound quality and an amazing warranty.

• Connectivity: The Discover Adapt 30 connects to both your desk phone and computer, allowing you to switch between phone calls and computer audio with ease.
• Modular Design: The Adapt 30 wireless headset offers a unique modular design where you can detach the headband and interchange between a single or dual speaker wearing style. This feature not only adds value, but also reduces replacement costs if the headband breaks. With other headsets, a broken headband means a costly headset replacement, but with the Discover Adapt 30 you simply replace the headband which is inexpensive, saving you money.
• Comfort: The Adapt 30 is surprisingly lightweight with soft ear cushions, making it the most comfortable option for all-day wearing. Its adjustable, nicely padded headband is another feature that helps ensure a tailored fit and all day comfort.
• Charging: The Discover Adapt 30 allows you to use it while plugged in for a recharge. And as mentioned earlier, this isn’t a feature you’ll find on a lot of headsets.
• Mute and Volume Control: The mute button and volume control are located on the headset and the charging base, with a clear visual indicator when muted which keeps you notified during those times when your microphone is off.
• Warranty: The Adapt 30 comes with a 3-year hassle-free warranty, covering shipping both ways for warranty replacements, and technical support is available by phone, email, or live chat making getting help easy.
• Conference Feature: The Discover Adapt 30 allows you to pair five headsets to  one charging base. This is useful in environments where multiple receptionists share a single desk phone, or, you rotate phone coverage among several people. This is a highly unique feature that you won’t find anywhere else.

Yealink WH Series

The Yealink WH Series is ideal for users of Yealink desk phones with USB compatible headset ports.

• Compatibility: The Yealink WH series headsets are designed to work seamlessly with Yealink desk phones, eliminating the need for additional accessories for answering calls remotely. Compatibility with other desk phone brands may vary, so make sure to contact us to confirm compatibility.
• Models: For desk phone connections, choose the WH62 (single or dual speaker) or WH63 (earpiece style). For added connectivity with mobile phones or computers, consider the WH66 or WH67.
• Unique Features: The WH66 and WH67 models offer a built-in speaker phone, optional Qi charging for mobile phones, and a bright, highly responsive 4 inch touchscreen.
• Range: The Yealink headsets have impressive wireless range, though actual performance can vary based on the environment as obstructions vary, and they weaken wireless signals which in turn reduces the range. Still, Yealink WH series headsets provide impressive range, and are among the longest wireless range headsets we’ve ever tested.
• Conference Feature: Similar to other models, the Yealink headsets support conferencing for supervisors to monitor calls, or for group collaboration.

Combining Technology for the Ultimate Solution

While these headsets offer excellent sound quality, battery life, and comfort, pairing them with software solutions like neep noise canceling software provides the ultimate noise reduction solution. 

Noise-canceling headsets have limitations in the amount of noise they can remove, and they can't address noise from the far end of the call or isolate, shape and enhance your voice. neep noise canceling software fills these gaps:

• Two-Way Noise Cancellation: neep removes background noise from both your environment and your caller's, ensuring clear communication on both ends.
• Voice Isolation and Enhancement: neep isolates your voice, enhancing clarity and maintaining consistent volume levels.
• Compatibility: neep works seamlessly with your existing headset, or other audio devices eliminating the need for additional hardware. This makes neep convenient while saving you the added expense of audio equipment.
• Audio file cleanup. neep can also be used to clean up your audio files providing you with better sounding recordings for a more professional image, and greater sound quality.
• Voice changer. If you’re a gamer, or just want to have some fun, neep lets you change your voice. So if you’ve ever wanted to sound like a robot, well, now’s your chance.

By combining a professional-grade headset with neep noise canceling software, you achieve the best possible solution for eliminating distracting office noise. This combination enhances focus, concentration, and productivity, and ensures a professional image during voice and video calls. 

In today’s dynamic office environments, managing background noise is essential for maintaining productivity and professionalism during calls. Wireless headsets like the Jabra Engage 75, Discover Adapt 30, and Yealink WH Series offer excellent solutions for office phones, and when pairing them with neep noise canceling software, you get an enhanced audio experience that simply cannot be achieved through the use of a headset alone. 

Have Questions, Or Need Some Help?

If you have questions or need a tailored, compatible recommendation, contact us today, and one of our helpful Advisors can assist you in finding the perfect communication solution. They can even help with your neep software setup to ensure you have a noise-free, productive workday. Headset Advisor has been assisting customers with their communication needs since 1994, so don’t hesitate to reach out if we can help you in any way.