Poly CA12CD / CA22CD vs SHG Dispatch Hardware

A side-by-side comparison for dispatch centers replacing discontinued Poly equipment.

Talk to a Dispatch Audio Specialist

Replacement mapping • Compatibility review • No obligation

Why Dispatch Centers Are Replacing Poly CA12CD and CA22CD

Poly has officially exited the specialty dispatch communications market.

CA12CD and CA22CD hardware is no longer manufactured or supported.

Replacement parts, accessories, and long-term availability are not guaranteed.

Dispatch centers must migrate to supported, compliant alternatives to avoid downtime and operational risk.

This comparison outlines how SHG solutions replace Poly hardware without disruption.

At a Glance: Poly vs SHG

Poly (Legacy):

Discontinued products

No long-term support roadmap

Shrinking availability

No dispatch-specific innovation going forward

SHG (Replacement):

Actively manufactured and supported

Designed specifically for mission-critical dispatch

Guaranteed availability (≤30 days)

Deployed across public safety, military, and aviation

Side-by-Side Comparison

Category Poly CA12CD / CA22CD SHG Dispatch Solutions
Product Status Discontinued Actively manufactured
Long-Term Support No Yes
Availability Limited / uncertain Guaranteed ≤30 days
Dispatch-Specific Design Legacy Purpose-built
Wireless DECT Option CA22CD (discontinued) SHG S D200
Encryption Legacy FIPS 140-2 AES-256
Compliance Limited NDAA 889, TAA
Reliability Legacy spec 99.96% reliability
Warranty Limited / expired 2-year standard
Swap / Replacement Not guaranteed 24-hour swap program
Engineering Support End-of-life U.S.-based engineers

No opinions. Just facts.

Direct Replacement Mapping

Poly Product Status SHG Replacement
CA22CD Discontinued SHG S D200
SHS 1890-15 Discontinued SHG S D145-PTT/AMP
SHS 1890 Series Discontinued SHG S D145-PTT
Poly P10 Discontinued SHG S D144-AMP

SHG solutions are engineered to integrate with existing dispatch consoles and headset configurations. Compatibility reviews are included as part of the transition process.

Security, Compliance, and Government Standards

SHG meets or exceeds requirements for:

FIPS 140-2 AES-256 encryption

NDAA Section 889 compliance

TAA compliance

DoD memorandum on collaboration peripherals in secure spaces

SHG is selected and deployed by U.S. Army and federal agencies where security, reliability, and compliance are non-negotiable.

Availability and Operational Risk

Poly

No manufacturing roadmap

No guaranteed fulfillment timelines

Increased downtime risk

SHG

U.S.-based inventory

Guaranteed fulfillment ≤30 days

Same-day replacement programs available

For 24/7 dispatch operations, availability is not a feature — it is a requirement.

How Dispatch Centers Transition from Poly to SHG

1. Compatibility review of existing Poly equipment

2. Product mapping to SHG equivalents

3. Fast-track

delivery

4. Onboarding and configuration support

5. Ongoing lifecycle

support

Replace Poly Dispatch Hardware with Confidence

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