They really took the time to listen to what happened with my headset and fixed it. There is still a couple things i need for this headset to work properly so they are sending it to me no cost. Customer service is one of the best i have seen in a company in awhile.
My order was easy to make and got to me more quickly than originally told and the refurbished headset works great!
I was so excited to get this head set. When i received it i called the number to set it up. No one answered me. Call all day on Monday and Tuesday and still no one got back to me. So i emailed someone on Tuesday. I got a response on Wednesday, but by then it was to late.
I tried setting it up myself and it worked but it kept cutting out on me. I also found out the new headset that i bought was refurbished. It wasn't even new. So all in all. Very unhappy about this product.
Love the headset, it is very much needed! However, there is a slight issue with the mute switch, whereby muting the mic is hit or miss.