Yealink Headsets Explained

Yealink Headsets: High Quality Headsets For Business Communication

Yealink is a leading provider of Unified Communications solutions specializing in voice, audio and video hardware solutions. With many years of experience with Bluetooth and DECT technology, Yealink started manufacturing headsets in 2020. Yealinks bringing a fresh new perspective and producing very high quality, good value headset choices for business communication.

Yealink Wireless Headset Pros and Cons

Pros

  • Freedom: The biggest benefit is you'll be more productive by being able to move freely and multi task without a cord to get in the way.
  • Multi Device Connectivity: Yealink offers many wireless headsets that can connect to different devices seamlessly.
  • Wired/Wireless: If your battery runs low, just about every Yealink wireless headset offers the ability to charge your headset will still being used.

Cons

  • Higher Cost: Yealink wireless headsets will typically have a higher cost in comparison to Yealink wired headset alternatives.
  • Batteries: You'll need to manage batteries, ensure you recharge your headsets and over time batteries or headsets will need to be replaced when a battery no longer holds a charge.
  • Interference: If you get to many wireless headsets in to close of an area (100+), there's a chance of interference but these cases are very slim with Yealink wireless headsets.
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Yealink Wired Headset Pros and Cons

Pros

  • Reliability: There's no risk of interference or battery issues.
  • Affordability: Yealink Wired headsets will be more cost effective on tight budgets.

Cons

  • Limited Mobility: Your restricted by the length of a cable.
  • Tangling: Cables can get tangled and inconvenient.
  • Wearing Styles: Wired headsets typically offer you less wearing style choices, so you'll be limited to a headset worn over the head.
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Yealink Headset Compatibility Guide

Before ordering any Yealink headset, always double check compatibility first. You can either use the compatibility guide or contact us and we can verify for you.

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How To Choose The Right Yealink Headset

Before you can choose the right Yealink headset you have to ask yourself a few questions in order to narrow down the choices.

1. Which wearing style do you prefer? You'll have different wearing styles to choose from depending on what's needed for your work environment. Some examples are the Yealink BH76 Plus (over-ear), Yealink WH64 (on-ear) and Yealink BH71 (earpiece)

2. Which devices are you connecting to? There's Yealink headsets with different connectivity options for your deskphones, computers and mobile phones. So, depending which devices you need to connect to will determine which class of headsets you'll want to consider.

3. What's your budget? Depending on your budget and how much you have to invest will determine if you'll want to consider a wired or wireless headset.

4. Verify compatibility: Make sure to use the Yealink headset compatibility guide and verify which headsets will work. The compatibility guide will not only check compatibility but it can also let you know if any accessory is needed or if the headsets integrated for remote call answering.

Yealink Headset Wearing Style Terminology

Earpiece
Yealink WH62 Dual Speaker Portable USB Wireless DECT Headset - Headset Advisor
On-Ear (Speaker rests against your ear)
Over-Ear (Fully encloses your ears)

What Does Yealink USB Connect Do?

Yealink Headset Warranty Claim

If you bought your Yealink Headsets from Headset Advisor and need warranty assistance, please contact our tech support first. They can often troubleshoot problems and avoid the need for a replacement. Otherwise, if your headset is defective and it's within warranty, you can submit a warranty claim here.

Warranty Claim

Yealink Headset FAQ

DECT headsets have a higher level of security, longer wireless range and are usually the choice to go with when connecting to a desk phone.

Generall speaking, Bluetooth headsets will be best for your computers and mobile phones. If you get a Bluetooth model, make sure to get one that includes a USB Dongle for the best performance when connecting to your computer.

If you need the ability to answer/end calls when away from your computer or desk phone with a Yealink wireless headset, you'll want to double check compatibility.

Yealink wireless headsets will allow this feature with most leading desk phone brands and call software like Teams, Zoom, RingCentral and many others.

This is a feature for Yealink headset microphones to reduce unwanted background noise for you to be heard clearly in noisy environments.

If you use a Yealink phone with a compatible Yealink headset, you'll be able to answer phone calls by pressing the headset button on your Yealink desk phone.

Or, when using a wired headset you can answer from the call controller. If using a wireless headset, you'll be able to answer a call from the answer button on your headset.

This means Yealink headset have been tested and optimized to work with Microsoft Teams and Zoom to provide the best performance.

Not only that, but you'll get advanced features like being able to press a button on your headset to join a meeting, answer/end calls when away form the computer and see your mute status in your meetings.

There's a number of reasons why your Yealink Headset may not be working. We'd recommend contacting tech support for assistance or follow the Yealink WH62 / WH63 troubleshooting guide for tips.

This all depends which Yealink headset you have and which device you're connecting to.

If connecting to a Yealink desk phone, most models will have a USB headset port. Whether you have a Yealink wired or wireless headset, you'd simply connect the headset to the USB port and it should be plug and play.

Not all USB headsets will be compatible with a Yealink phone so we'd recommend getting a compatible USB Yealink wired headset or Yealink wireless headset.

Yes, there's a variety of Yealink headsets that will work with your existing offices phones from brands like Cisco, Avaya, Poly and many others.

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