Yealink BH71 - The Most Versatile Bluetooth Wireless Headset For Work

YealinkSKU: 27658
Sale price$95.00

$3.80/mo. 36-Month lease with extended warranty
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Model Name: BH71
Condition: New

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About this item

  • Lightweight and comfortable. The BH71 weighs just 18 grams, which is about the same weight as three sheets of paper. Weight is one variable that contributes to headset comfort. But the BH71 also adjusts to different ear sizes, and comes with S-M-L size earbuds. Light and adjustable means comfort.
  • 4 MEMS, noise canceling microphones work harmoniously to deliver crisp, clear, professional sound. And if you deal with background noise, like dogs barking, children sounds, traffic noise etc. the BH71 can remove up to 90% of it. Though you can hear this background noise, your callers won’t.
  • Workstation, and Workstation Pro models come with some very attractive features. You get a built-in full duplex speakerphone, 3 port USB hub, integrated wireless Qi charger, and a 3 inch touchscreen. Additionally, you have the ability to connect to a mobile phone, computer, and desk phone.
  • A 10 hour battery is standard. But, the BH71 Pro, and the Workstation Pro models come with a portable charge case. This means that you can get up to a total of 30 hours of battery performance through two additional charges from the case. As batteries go for small earpieces, the BH71 delivers.
  • The BH71, and BH71 Pro are rated up to 100 feet of wireless range. Workstation models are rated up to 250 feet. Actual range will vary depending on the work environment, and obstructions. But even cutting these numbers in half, that’s still a solid wireless range. More range means more use options


The Yealink BH71 is one of the most powerful, and versatile Bluetooth wireless headsets we've ever reviewed. and when you become familiar with this line, I'm confident you're going to be impressed.

If you're someone who prefers an on-ear headset rather than one worn over the head, then make sure to take a good close look at the Yealink BH71. I guarantee you won't be disappointed.

Want to learn more?

You have two options;

1. You can look through this product listing or

2. You can watch our thorough review video below that includes a complete overview,  of the BH71 family, and you'll also hear our microphone sound, and noise test where we see how this headset sounds, and how much background noise it removes.

We all like choices

The Yealink BH71 comes in four variations:

  • BH71
  • BH71 Pro
  • BH71 Workstation
  • BH71 Workstation Pro
Four different Yealink  BH71 configurationsThe BH71 is designed for those who need a Bluetooth earpiece for use with mobile devices. This is typically someone who uses their mobile phone as their primary device for communicating, and is on the go a lot.

The BH71 Pro offers the same connection to Bluetooth devices as the base BH71, but adds a USB adapter for computer connectivity. 

The BH71 Workstation is designed for those who need a wireless headset to connect to computers, mobile devices and desk phones.

The BH71 Workstation Pro is the flagship model in the Yealink BH71 line. This crazy cool headset offers everything! It comes with all the features found on the BH71 Workstation, but adds a USB adapter, and a portable charge case for all your mobile communication needs.

Pick your BH71 solution

So, depending on what your needs are, you're bound to find a Yealink BH71 model that's just right for your application. 

No matter what make or model of headset that someone might choose, there are some basic things we all want, and they include:

  1. Comfort
  2. Great sound quality
  3. Noise reduction
  4. Compatibility

Arguably you could add a few other things to this list like reliability, warranty and overall value for example. But one thing is for sure, and that's the Yealink BH71 Bluetooth wireless headset checks these boxes, and more.

Microphone & Sound Quality

The Yealink BH71 comes with four beamforming, noise canceling microphone array designed to give you crisp, clear and professional sound.

Yealink BH71 close up of the microphone with text that says it keeps you soundiing professional

And if background noise is something you deal with, the BH71 is designed to remove up to 90% of it, so rest assured your callers won't be hearing the dog, the kids, street noise etc. which gives you, professional level sound quality, and peace of mind. And in the end, isn't that what you want from a headset?

Yealink BH71 headset earpiece with text stating 90 percent noise reduction

To hear how the BH71 sounds, and how well it reduces background noise, make sure to watch our review video above and decide for yourself. You can also watch this Yealink video on the BH71 noise reduction.

Earspeaker sound

Yealink BH71 earpiece with dark, black background behind it

The small size of the BH71 limits its ability to house a stout speaker. The speaker size is  13mm, where other headsets provide speakers that are much larger, keep in mind those headsets have more real estate to work with..

Also worth keeping in mind is the BH71 wasn't designed to provide premium sound for listening to music. Yealink's leaving that to the other guys. This is a business headset for use on voice and video calls, that's also capable of providing sufficient audio for entertainment. To that end, it performs well.

So what about comfort?

Man sitting at a desk, facing a computer screen wearing a Yealink BH71 earpiece headset

Weight matters

close up of the Yealink BH71 earpiece and text on its weight

The BH71 earpiece weighs only 17.5 grams. Putting that into perspective, a typical sheet of paper weighs about 5 grams. So the BH71 weighs about the same as three sheets of paper.

close up view of Yealink BH71 earpiece and 3 sheets of paper. Saying the headset weighs the same and is light

If you can imagine that amount of weight, you can't help but agree that it's light, and when it comes to headset comfort, weight matters.

What else makes the BH71 comfortable?


Adjustable earpiece

The earpiece can be raised or lowered to conform to your specific ear size which is great because ear sizes vary a lot.

Yealink BH71 showing 3 images of it being adjusted up and down for fitting different ear sizes

The truth is, nobody wants to wear an earpiece that grips too tight, or feels like it's going to fall off.  Both are bad because one is painful, and the other has you focused on not losing your earpiece instead of focused on your tasks. Fortunately, the Yealink BH71 allows you to find the size that's right for you.

Different sizes of earbuds for different sizes of ears

Yealink BH71 earpiece and three earbuds showing the different sizes

The size and shape of ears vary, but so does the diameter of the ear opening itself. The Yealink BH71 comes with different sizes of earbuds which allow you to select the one that feels the most comfortable. Too tight and your ear will be screaming in pain. Too loose and your ability to hear well will be compromised, as will be the fit. 

These earbuds easily twist on and off which makes it simple to interchange them, so you can find the one that's best for you.   

Right or left ear wearing

You can wear the Yealink BH71 on either ear. You're not restricted to right or left ear wearing, so you have the choice which ear you can wear the headset on. This is helpful for those who have hearing challenges in one ear, or who simply prefer to wear the headset on one side or the other.

animated human head with a Yealink BH71 earpiece on its ear with text stating right or left ear wearing ability

Compatibility & Connectivity

You can have the best sounding, most comfortable headset, but if it's not compatible with your system, there's no real value in having it  So, compatibility begins with you having a good grasp on what you intend to connect the headset to. Once that's been deetermined, it then becomes a matter of which Yealink BH71 fits the need. And because this line of headsets is so versatile, you should have no problem finding the one that's right for your situation.

four different images showing different workspaces using the Yealink BH71. Like trucker, office worker, on the go etc.
  • BH71 for mobile devices
  • BH71 for mobile devices and computers
  • BH71 Workstation for mobile devices, computers, and desk phones.
  • BH71 Workstation Pro for mobile phones, computers, desk phones, and travel connectivity to laptops, and mobile phones with the included USB adapter, and charge case which gives you up to 30 hours of use.

The BH71 models are compatible with all the leading UC platforms such as Microsoft Teams, RingCentral, Zoom, Cisco Webex and many more. You can even answer/end calls, mute the call, or launch a meeting right from the headset with many of them. 

Yealink BH71 earpiece in case with several UC software providers logos  beneath the headset image

So whether you're looking to pair this headset to your mobile phone, use it with a computer, or a desk phone, or on the go, the Yealink BH71 will provide you with a compatible, comfortable, and professional sounding Bluetooth wireless headset. 

What comes with the Yealink BH71?

Yealink BH71 earpiece and case on desktop next to mobile phone

Being that this is a Bluetooth only earpiece, it's main use is for connecting to a mobile phone. With that said, here's what comes in the box if you order this item:

  • BHM711 Headset earpiece
  • 1 pack of variable sized eartips/earbuds
  • 1 type C USB 2.0 cable
  • Quick start guide
  • Carry case

What comes with the Yealink BH71 Pro?

Yealink BH71 Pro earpiece, case and USB adapter on desk top next to computer and mobile phone
The Yealink BH71 Pro Bluetooth wireless headset is a dual purpose headset that's designed for use with mobile phones, and laptop computers.
  • BHM711 Headset earpiece
  • 1 pack of variable sized eartips/earbuds
  • 1 type C USB 2.0 cable
  • Quick start guide
  • BT51A Dongle / USB Adapter
  • Charge case

What comes with the Yealink BH71 Workstation

Yealink BH71 wireless headset earpiece on desktop next to desk phone, computer and mobile phone

The Yealink BH71 Workstation Bluetooth wireless headset adds a Workstation base to the BH71 earpiece giving you more connection options.

  • BHM711 Headset earpiece
  • 1 pack of variable sized eartips/earbuds
  • 1 type C USB 3.0 cable
  • Micro USB 2.0 cable
  • Power Adapter
  • BHB710 Station
  • Quick Start Guide

What comes with the Yealink BH71 Workstation Pro?

Yealink BH71 wireless headset earpiece on desktop next to USB adapter, mobile phone, computer and desk phone

The Yealink BH71 Workstation Pro has it all. Designed to give you multiple connection options, even simultaneously. You can even use your mobile phone with the Workstation base hands free speakerphone.

  • BHM711 Headset earpiece
  • 1 pack of variable sized eartips/earbuds
  • 1 type C USB 3.0 cable
  • Micro USB 2.0 cable
  • Power Adapter
  • BHB710 Station
  • Quick Start Guide
  • BHC71P Charging Case
  • BT51A Dongle / USB Adapter

A closer look at the Workstation base

yealink BH71 workstation base
The base on the Workstation, and Workstation Pro are good examples of fine engineering. Yealink incorporated several useful features into this base that gives the user a lot of options and conveniences. Here's what you get when you order a BH71 Workstation or Workstation Pro:

Built in 3 port USB Hub

Yealinkk BH71 workstation base showing the 3 USB ports

Ever experienced not having eough USB ports on your computer? That's not an uncommon situation. The Yealink BH71 Workstation models help ease that limitation. On the side of the base you'll find three conveniently located USB ports so you won't come up short the next time you're looking to plug in a USB device.

Integrated full-duplex speakerphone

Yealink BH71 workstation base with animation showing round circles suggesting sound waves coming from  the built  in speakerphone

For those times that you don't want to use a phone, or headset, you have the option to route your calls to the built-in speakerphone. Full duplex audio, echo cancellatiion and noise supression all help to make this a solid sounding speakerphone for those times when being hands free, and device free is what you're after.

Built-in wireless Qi charger

Yealink BH71 Qi  wireless charger with the Workstation base

These days, mobile phones are with us everywhere we go, and that can put big demands on their batteries. Fortunately, the Yealink BH71 Workstation base gives you the ability to place your phone on the wireless charger to recharge its battery. No need to look around for USB cables and power adapters. Just drop it on the charger, and recharge while you work.

Yealink BH71 resting in charging cradle, showing a mobile phone upright in resting in the wireless charger, all sittinng on an office desk

3 inch touchscreen

Yealink BH71 workstation base showing the 3 inch touchscreen

Whether you're needing to toggle between connected devices, adjust the audio, select reminders or many other things available through this portal, it's all at your fingertips. There's little to no delay in its responsiveness, so you won't be frustrated waiting for a command to be executed. Select the action you want, and it's carried out instantly.

Yealink BH71 close up view of the 3 inch touch screen, with a man's finger pressing on one of the screen options

You'll be hard pressed to find another headset that offers all these features in a compact, modern looking base station like this. Yes, it looks great, but don't let its stylish good looks fool you. The BH71 family of products are all business!

Battery details

When you have a fully charged battery, the Yealink BH71 earpiece gives you up to 12 hours of talk time, which is significantly more than other headsets with a similar design.

Yealink BH71 eaarpiece with a battery  showing full charge and text that says 12 hours of use

For models that come with the portable charge case, you can up that 12 hours of battery life to a crazy 36 hours. That's because the charge case is good for two additional charges. So you can talk all day, and even into the night.

Yealink BH71 earpiece and charge case with moon in background. Text that says up to 36 hours of talk time

The portable case gives you two ways to recharge your battery. You can drop the headset into the charge bay on the outside of the case. You can also lay the headset inside the case which makes it easy to get a recharge when in your pocket or bag.

Yealink BH71 earpiece recharging outside the charge case, and a second one charging inside the case

Yealink Software For the BH71

image of laptop and text that talks about Yealink USB connect software for managing yealink devices

Yealink offers downloadable software for use with the BH71 headsets, but this same download also enables you to monitor, manage, and update your entire suite of Yealink products. It's called Yealink USB Connect.

Yealink USB connect software image showing the different screens

So whether you need a single firmware update, firmware updates across your enterprise, need user data for IT management reports, or would just like to personalize your device, the Yealink USB Connect software is there for you.

Image of multiple UC software companies logos with text stating yealink's universal compatibility

Order from Headset Advisor for a better experience

Anyone can sell you a product, but not everyone can back it up with high level support. Headset Advisor was founded on the principle of providing the best customer service experience, and that's what we've been delivering for the past 30 years.

Don't settle for second rate service when a better option is available to you. Let our Advisors, and support team give you the service you deserve.

BH71 Technical Specs


  • Headset: 18g
  • Charging Case: 65g
  • Carrying Case: 52g
  • Workstation: 359g


  • Screen: 3"
  • Wired Connectivity: 1 Micro USB 2.0, 1 Type-C USB 3.0
  • AC Power Supply: 15V
  • Power Consumption: Max 23W

BH71 Earpiece

  • Bluetooth Version: Bluetooth 5.2
  • Bluetooth Profile: HFP 1.7, A2DP 1.3, AVRCP 1.6
  • Bluetooth Pairing List: 8
  • Simultaneous Bluetooth Connections: 2
  • Wireless range: Up to 100ft

Bluetooth (station)

  • Bluetooth Version: Bluetooth 5.0
  • Bluetooth Profile: HFP 1.7, A2DP 1.3, AVRCP 1.3
  • Bluetooth Pairing List: 8
  • Simultaneous Bluetooth Connections: 2
  • Wireless range: up to 250ft 

Supported PC/Smartphone Operating Systems

  • Microsoft Windows®
  • Apple Mac OS
  • Android, iOS

Supported Devices

  • PC
  • Yealink SIP Phone
  • Smartphone
  • BT51A

Headset Battery

  • Battery Type: Rechargeable Lithium-ion
  • Battery Capacity: 160mAh
  • Talking Time: 10-hour
  • Music Time: 11-hour
  • Standby Time: 9 days
  • Charging Time: Up to 90min

Battery Charging Case (BH71 Pro/BH71 Workstation Pro)

  • Battery Type: Rechargeable Lithium-ion
  • Battery Capacity: 420mAh

Wireless Qi Charger

  • Number of Wireless Charging Coils: 1
  • Wireless Charging Power: Max. 15W (iPhone doesn’t support 15W wireless charging)
  • Wireless Charging Effective Distance: Coil alignment center distance within 8mm diameter range

Built-in USB Hub

  • 3 Type-A USB 3.0

BH71 Headset Audio

  • Speaker Size: ø13mm*h3.7mm
  • Speaker Sensitivity: 110db±3@1KHz
  • Speaker Impedance: 32Ω@1KHz
  • Speaker Max Input Power: 10mw
  • Speaker Frequency Range: 100Hz-20kHz
  • Speaker Bandwidth-Music Mode: 100Hz-20kHz
  • Speaker Bandwidth-Speak Mode: 100Hz-8kHz
  • Microphone Type: Omni MEMS MIC
  • Microphone Sensitivity: -38dBV/Pa
  • Microphone Frequency Range: 100Hz-8kHz
  • Audio Codecs: SBC

BH71 base station Audio

  • Speaker Size: ø45mm*h25mm
  • Speaker Sensitivity: 98dB@1W/0.1M
  • Speaker Impedance: 4Ω@1Khz
  • Speaker Max Input Power: 5W
  • Speaker Frequency Range: 80Hz-20KHz
  • Microphone Type: Omni MEMS MIC
  • Microphone Sensitivity: -38dBV/Pa
  • Microphone Frequency Range: 100Hz-8kHz
  • Audio Codecs: SBC 


Q: What are the key features of the Yealink BH71 headset?

A: The key features of the Yealink BH71 headset include:

  1. 10 hour battery that can be recharged twice through the portable charge case which gives a total of 30 hours of battery life. 
  2. 4 MEMS, noise canceling microphone with up to 90% noise reduction
  3. Portable charge case, and USB adapter (model specific)
  4. Workstation base that includes; integrated full duplex speakerphone, wireless Qi charger, 3 port USB 3.0 hub and a 3 inch interactive touchscreen

Q: How does the Yealink BH71 headset compare to other headsets on the market? 

A: Very well. The BH71 gives you several configuration choices such as the BH71, BH71 Pro, BH71 Workstation, and the BH71 Workstation Pro. So, depending on your needs, there's some good options available within this line. Sound quality is top notch, the erpiece weighs only 18 grams (about the same as 3 sheets of paper), noise is reduced by up to 90%, and the Workstation base is packed full of cool features. The price is fair and reasonable too. Shopping around, you won't find another headset that gives you this much.

Q: How long is the battery life of the Yealink BH71 headset?

A: The earpiece contains a battery that provices up to 10 hours of talk time. If you get the BH71 Pro, or the Workstation Pro model, you get a portable charge case that can recharge the battery twice which gives you up to 30 hours of battery life on the go.

Q: Is the Yealink BH71 headset comfortable to wear?

A: Yes. This headset is designed for those who prefer an on-ear headset wearing style, and it's super lightweight. It only weighs 18 grams, which is equivalent to the same weight as about 3 sheets of paper. That, along with the design of the earpiece adjusts to accommodate different sizes of ears is another feature that helps to give you a comfortable fit. Lastly, the BH71 comes with different sizes of ear buds so you can choose the one that's most comfortable for you. Adding all this up means you'll get a lightwieght, comfortable headset.

Q: Is the Yealink BH71 headset compatible with my devices?

A: The Yealink BH71 is compatible with mobile devices where it connects wirelessly through a Bluetooth connection. It can also connect to Laptops via the USB adapter that's included with the BH71 Pro, and Workstation Pro models. The Workstation base can connect to computers, and desk phones via the included cables. So depending on what you want to connect to, chances are good that the BH71 will work. If you have questions, make sure to reach out to one of our skilled Advisors for further help. 

Q: How do I connect the Yealink BH71 headset to my computer?

A: That's one of the beauties of this headset. The USB adapter is pre-paired to the headset, so all you need to do is charge the headset, plug in the USB adapter, and get to work. 

If you connect to the computer through a hard wire connection, which the connector cable is included. Just plug one end of the cable into the connector port on the Workstation base, and the other into the computer USB port, and you're ready to go.

Q: How do I use the Yealink BH71 headset with my phone?

A: This depends on which phone you're wanting to connect to. A mobile phone, for example, is a matter of getting your phone in the discover mode through the settings menu, and the headset in pairing mode.

If you're connecting to a desk phone, it could be done wirelessly via Bluetooth, if the phone is Bluetooth enabled. Though this isn't the best connection method. Better, would be to connect to a desk phone via the included cable with the Workstation models. Specific help is available, so reach out to one of our helpful Advisors today.

Q: Is there softrware available to download for use with the Yealink BH71?

A: Yes. Yealink offers a software download called Yealink USB Connect. This software allows you to turn on certain features, make adjustments, update firmware and more.

Q: How do I adjust the volume on the Yealink BH71 headset?

A: On the side of the headset, you'll find a round dial. This is a slightly larger version of the crown dial found on the Apple iWatch. Dial up the volume, or dial it down as you like. The dial is easy to find, and it's easy to adjust.

Yeralink BH71 earpiece on desk top next to an Apple iWatch. Both laying on tabletop to show similarities in the round dials

Q: How do I mute the Yealink BH71 headset?

A: There are several ways to mute the microphone on the Yealink BH71 headset.

You can press the red button on the end of the microphone boom to mute the mic

You can mute the microphone from the Workstation base if you have one  of those models (Workstation, or Workstation Pro)

You can also mute the microphone through the Microsoft Teams, or Zoom apps.

Q: What is the wireless range on the Yealin BH71?

A: The BH71, and BH71 Pro are rated up to 100 feet. Actual range will likely be closer to 50-60 feet when you take into consideration obstructions in a work environment.

According to Yealink, the Workstation, and Workstation Pro models are designed to provide up to 250 feet. As noted a moment ago, actual usable wireless range will likely be less.

Q: How do I answer or end calls with the Yealink BH71 headset?

A: If you're using one of the UC Apps that's optimized for use with the Yealink BH71, you can take, or end a call by simply pressing the call control  button on the side of the headset. 

If the BH71 isn't optimized for use with your particular UC Software, it's still compatible, and the headset can be used with it, without any issues. But, to answer or end a call, you'd do that from within the software, which means you'd need to be at the desk to caryy out that action.

If you're wanting to take, or end a call from your mobile phone, you'd do that the same way you would with any other Bluetooth headset.

Q: How do I use the Yealink BH71 headset with my UC platform?

A: Generally speaking, it's a matter of just getting things connected. Because once connected, everything operates seamlessly. 

Plug in the USB adapter, for those models that include it, or plug the included USB cable that's included on the Workstation models. Either way, it's plug and play.

As a final option, one that's not highly recommended, you can connect your BH71 headset to a Bluetooth enabled computer wirelessly. Though a possible connection option, it's not a recommended one because of the inconsistencies associated with this type of connection.

Q: What is the warranty on the Yealink BH71 headset?

A: 2 years

Q: What are some of the pros and cons of the Yealink BH71 headset?

A: Pro's - Small, lightweight, great sounding, up to 90% noise reduction, fully featured workstation base (speakerphone, 3 port USB hub, Qi wireless charger, 3 inch touchscreen, multiple device connections, fair and reasonable prices

Cons: Only one wearing style; on/in the ear. So for those who like wearing headband style headsets, the BH71 doesn't satisfy that. 

10 hour battery, though stout for a small earpiece, it's sub-par compared to other models that offer up to 40 hours.

The ear speaker audio quality is sub-par. The BH71 wasn't made for high quality, premium audio. It was made for business calls, and some light listening. To that end, it does a great job. The small ear speakers are no match for the larger ones.

Q: What are some alternatives to the Yealink BH71 headset?

A: Two popular alternative headsets to the BH71 include:

Poly Voyager 5200 UC

Jabra Perform 45

Comparing these, or other headsets to the Yealink BH71, you may find certain features appealing. But when you compare the full offering of the BH71 line, I suspect you'll agree that there's no equal when it comes to the features you get on the BH71. 


Yealink BH71 datasheet

Yealink BH71 Flyer

How to wear the headset animated video

BH71 Workstation - Workstation Pro Quick Start Guide

BH71 - BH71 Pro Quick Start Guide


BH71 overview video

How to wear the BH71 headset





Customer Reviews

Based on 8 reviews
Johnny K (Dayton, US)
Meets your needs.

I ordered the BH71 as a replacement for my Plantronics (Poly) Voyager 5200... this headset has met my needs very well and is performing with clarity and reliability.
Wishing it had another means to charge away from the case with its built-in charger... but the extended battery life makes up for this quite well...

Frankie Turner (Mauldin, US)
Great Headset

I bought these for the contact center that I am manager over. They have great sound quality and cut out all background noise. We have had these for over a month, and I am very pleased with them so far. My staff are happy with these as well.

Dana Ingraham (New Port Richey, US)

Yealink BH71 - The Most Versatile Bluetooth Wireless Headset For Work

Ryan Amos (Hurricane, US)
Great but not as good as the Voyager 5200 for mic noise

Hardware is great. Very comfortable. Battery is great. Mic noise cancellation is not as good as the Voyager 5200. My wife who is the main listener of both devices says there is a big difference. Also there is annoying connection issues on my iPhone 15 pro. It's very slow to connect sometimes. And when switching over to different callers while on a call, the phone doesn't default to the headset but to the phone. (my 5200 did the same thing, so it might be an iPhone issue, but it is very annoying and unsafe while driving). I would give it 5 stars if the mic cancellation was as good as the 5200.

Thank you for your feedback and we're glad to know you like the new headset overall. Feel free to contact us in the future if we can ever assist.

Silk95 (Hyattsville, US)
Great Buy

Wow, Better than I expected, speaker sounds great for it's size, love the integrated Teams feature. and the carry case for the headset. Just bought a second unit for my wife.

Glad to hear you were pleasantly surprised :) thanks for your review.

Randy Seale (Cedar Park, US)
Could Not Connect

The Yealink BH71 Workstation Pro would have been such a great system to use for my company but I spent at least an hour everyday trying to get it to connect to bluetooth and/or the USB dongle. It may have been my Mac environment but it just wouldn't stay connected long, if I did luck out and get it connected at all. I was super excited to use this system but I had to return it to find something that would work. Again, great system if it's able to connect and can be a great tool for someone else. The earpiece was great except I felt it was never quite in my ear far enough to stay in and I tried all the sizes of the earpiece sleeves. I'd give it 5 stars if it would've stayed connected to the dongle and BT. Everything else was great!

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