Discover Adapt 20 Wireless UC Bluetooth Headset

DiscoverSKU: 26553
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Sale price$169.99 Regular price$199.99
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$6.80/mo. 36-Month lease with extended warranty
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Availability: (248) Units In Stock
Wearing Style: Dual Speaker
Charging Base: No

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About this item

  • Unique interchangeable headbands. Choose between a single, or double ear headband and interchange them anytime. Save money by not having to replace headsets when a headband breaks, or when you redeploy headsets. Go from a single ear to a double ear and back, whenever you like.
  • Professional sound. When on calls, you need to sound professional. The Adapt 20 will keep you sounding great, and at the same time, will reduce background noise too. The microphone can be placed on either side, and it’s bendable so you can position it in the optimal position for the best sound.
  • 20 hours of talk time. With this much battery life, you might only need to recharge every 4-5 days. Recharging can be done using the optional charging base, or through the included USB cable, and it only takes 60-90 minutes. You can continue using the headset even when it’s plugged in to recharge.
  • Dual connectivity. Whether you need to connect to a desktop, laptop or mobile device, the Adapt 20 keeps you talking. You can switch between computer use, and mobile applications through the USB adapter, and Bluetooth 5.0. It even comes with a USB converter for connecting to whichever port you use.
  • USB adapter included. Whether you use USB-A, or USB-C ports on your computer, it doesn’t matter because the Adapt 20 comes with a USB-A adapter, and converter. Using this USB adapter, you’ll get better sound, a better connection, longer range, and with compatible UC apps, remote call answering.

Description

Value can reveal itself in different ways, and if you’re someone who appreciates good value, then the Discover Adapt 20 is a headset you need to consider.

There’s a lot of value packed into the Discover Adapt 20 Bluetooth wireless headset.

Discover Adapt 20 resting on an office desktop

Prefer to watch a video review instead of reading?

If you're like a lot of people, you'd rather watch a video than wade through a mountain of text in order to find out about something. Well if that sounds like you, then you'll want to watch our Discover Adapt 20 review video below. You'll not only get all the details about this affordable headset, but you'll see and hear a sound quality, and noise cancellation tests. So check it out.

Connectivity

The Discover Adapt 20 is designed to be used with desktop and laptop computers as well as mobile devices.

Image of Discover Adapt 20 headset next to icons of mobile phone and computer

It operates using Bluetooth version 5.0 which is one of the newer releases of Bluetooth so you’ll have many of the most up to date features available.

USB Adapters included

The Adapt 20 also comes with a USB adapter, and converter for a better wireless experience. So whichever type of USB port you use (USB-A, or USB-C), you’ll be ready to go right from the start without the need to buy an adapter.

image of a USB-A adapter, and a USB-C converter side by side on a gray woodgrain desktop

Having a USB adapter included gives you many advantages over Bluetooth headsets that don't come with one.  Some of the advantages include:

  1. A more stable wireless connection
  2. Better audio quality
  3. Longer wireless range
  4. Remote call answering with compatible UC platforms

So whether you use a desktop computer, laptop, or smartphone or tablet, the Adapt 20 will keep you connected.

Unique, interchangeable headset design

One of the most unique features that helps the Discover Adapt 20 to stand out in the crowd is its ability to switch between a single, and double ear wearing style.  This versatility isn't something you'll find with other headsets.

Discover Adapt 20 duo next to a Discover Adapt 20 headset showing it can switch between them

Versatile

If you purchase a mono version, and later on you discover the noise level in your work environment has become louder, you can purchase an inexpensive dual ear headband, and convert your single ear headset to a double ear. You won’t find any other headset with this versatility, and you'll save money too.

Also, if you purchased a double ear Adapt 20, and you’d like to hear more of your surroundings, just purchase the single ear headband, and use it to replace the double ear. This only takes a moment, and it gives you unprecedented flexibility. 

A more cost effective solution when redeploying headsets

Another way that this feature is useful is when you redeploy headsets. One person might prefer a double ear headset, where others might like a single ear model. So rather than having to stock different configurations of headsets, or conduct polls to find out what wearing style everyone prefers, you can instead, just exchange headbands.

Comfort - Adapt 20 is lighter

One of the first things you’ll notice about the Discover Adapt 20 is how light and comfortable it is. Most headsets weigh about 6 ounces, but the Adapt 20 weighs just 3.4 ounces making it one of the lightest headsets available. And if you’re someone who wears a headset all day, you’ll appreciate that, because when it comes to headsets, and long term wearing, lighter is always better.

woman sitting holding a dog while wearing an Adapt 20 headset. comfort bullet points on left side margin

Aside from being lightweight, there are a few other things that help to make this a highly comfortable headset.

  • Super soft 65mm ear cushions that are extremely comfortable which helps you to have a softer, more comfortable wearing experience.
  • A headband that’s adjustable so you can find the fit that’s right for you. You can even bend the headband inwards, or outwards in order to find the right amount of tension to hold the headset on, but without feeling an excessive amount of clamping force.
  • A padded headband that’s designed for comfort
  • Ear speakers that pivot and rotate so the headset conforms to the shape and angle of your ears, rather than you having to adapt to a non-adjustable headset.

When you add this all up, you come away with a lighter, more comfortable headset for all day use.

Professional Sound Quality

Man with thumb up and a mono and duo Adapt 20 headset pictured

We all want a headset to be comfortable, but it needs to sound good too. Whenever you're on important voice or video calls, you have to sound professional.

The Discover Adapt 20 gives you the kind of professional sound you need, and expect from your headset.

It comes with a great sounding microphone that allows your callers to hear you loud and clear, but it also reduces your background noise. That means you'll be heard clearly, and your callers won't get distracted by the sounds going on around you.

If you work from home, have noisy coworkers in the office, or the coffee shop noise picks up, no worries because the Adapt 20 noise canceling microphone will keep noise off your calls.

Microphone boom arm flexibility

The boom on the Adapt 20 can be bent which allows it to be placed in the optimum position for the best sound quality.  If the microphone is too close, you can sound distorted, and if it's too far away, you may cut in, and out, or just sound too distant. So having a mic boom that's bendable is good because it allows you to place the microphone where you can be heard best.

Adapt 20 mono headset with arrow and language saying the microphone boom is bendable

You can also place the microphone on the right, or left side of your face. Believe it or not, people have their own preference about this, so having the ability to place it on either side gives you flexibility. Surprisingly, a lot of headsets limit the microphone placement to one side only.

Wireless Range

The Discover Adapt 20 will give you up to 100 feet of wireless range. This is pretty standard across all brands of Bluetooth headsets. The amount of range you’ll get will depend on the amount of obstructions you have in your work environment. More obstructions means less wireless range as they weaken the signal.

You’ll be able to step away from your desk, grab a cup of coffee, speak with a colleague or anything else while still being on your call. That helps you to get more done, while having the flexibility to do other things when on calls.

Battery

The battery in the Discover Adapt 20 is designed to give you:

  • Up to 20 hours of talk time
  • 96 hours of standby time
  • And, a full recharge takes only 60-90 minutes.

Realizing that most of us don’t spend a full workday on calls means you may only need to recharge the Adapt 20 battery once every 4-5 days. So if you leave work at the end of the day and don’t recharge the headset, you won’t have to worry about coming to work the next day facing a dead battery.

The bottom line is you’ll have plenty of battery power.

Softphone compatibility

You can use the Discover Adapt 20 with the popular UC applications

a collage of UC softphone providers logos


For advanced features like remote call answering it requires compatibility. Contact us to verify compatibility of the Adapt 20 to the UC app you’re using.

Industry leading full 3-year warranty

graphic of 3 year warranty icon and a discover logo, and  wording about discover headsets being a better value

Wireless headset warranties are typically 1 or 2 years, depending on the make and model. But, with the Discover Adapt 20, you get more.

  • More warranty coverage
  • More convenience
  • More comfort
  • More versatility with single or double ear exchange
  • You get more, but you don't pay more

And what makes this longer warranty even better is that we don't run you through hoops to get a warranty issue taken care of. Warranties are handled in house, and our process is simple which makes getting things done quick and easy.  And what's not to like about that?

A budget friendly headset that checks a lot of boxes

If you're looking for a budget friendly wireless headset for all your voice and video calls, the Discover Adapt 20 is a solid choice.  

You won't break the bank, but you will get a solid value.

Adapt 20 wireless headset with labels showing its features

Downloads

Adapt 20 datasheet

Adapt 20 user manual 

Technical Specs

 What's in the box Binaural or monaural headband with optional padded headband cushion, microphone boom arm, Dongle, USB-A to USB-C Adapter, Micro USB to USB-A charging cable, headset hanging hook and clam shell style carry case
Headset wearing style Dual or Single* speakers available - Unique patented user interchangeable headband from dual speaker to single* speaker
Headset weight Light-weight dual speaker headset, ~ 86g (without headband cushion) ~ 98g (with headband cushion)
Headset buttons Call answer / end button (call control), volume control and dedicated microphone mute button on headset
Connectivity Bluetooth to mobile devices, and USB adapter to computers
Bluetooth Headset: Bluetooth 5.0, Dongle: Bluetooth 5.0
Certifications FCC, CE (RED), EAC, RoHS, REACH
Microphone Professional grade, noise canceling
Microphone placement Left / right side microphone boom arm wearing position
Microphone boom arm ‘Put and stay’ ratchet boom arm, bendable for optimum mic placement
Microphone sensitivity 51 dBm ±3 dB with Noise Cancelling
Microphone frequency range 300 Hz ~ 7.0 KHz
Battery Type Lithium Polymer 550 mAh
Battery talk & charge time 20 hours talk time (stand by ~ 96 hours), quick recharge time (60 to 90 mins)
Speakers & hearing protection Wideband enabled speakers with Sound Shield™ hearing protection
Wireless range Max 30m (100ft) working range (open sight - 150ft)
Voice prompt languages 10 Voice prompt language options: English, Spanish, French, German, Italian, Dutch, Norwegian, Swedish, Danish, Russian
Warranty 3 years

 

FAQ's

Q: Does the Discover Adapt 20 reduce background noise?

A: Yes. The Discover Adapt 20 comes with a professional grade noise canceling microphone.

Q: Can you get a single ear, or double ear spare headband?

A:  Yes. You can order either a mono, or duo headset, and get a spare headband of  either type which allows you to switch between a single ear, or double ear wearing style.

Q:  How much talk time does the Adapt 20 give you?

A: 20 hours.

Q: How long does it take to recharge the battery?

A: 60-90 minutes for a full charge

Q: How much does the headset weigh?

A: 3.5 ounces which makes it light enough to wear comfortably all day.

Q: Can you place the microphone on the right or left side?

A: Yes. It can be placed on either the right, or left sides. This is something not all Bluetooth headsets offer. You get to choose which side to locate the microphone.

Q: What makes the Discover Adapt headset a better value compared to other wireless Bluetooth headsets?

A: First, you get a unique interchangeable design that allows you to switch between a single ear, and double ear wearing style. Secondly, you get a warranty that's much longer than other headsets for longer peace of mind. You get a solid sounding microphone that removes background noise, and comfort for all day wearing. Finally, you will pay less which saves you money.

Q: Is it easy to interchange the single, and double ear headbands?

A: Yes. It only takes a moment. Snap one off, and snap on the other, and you're good to go.

Q: Is the Discover Adapt 20 comfortable?

A: Yes. It weighs only 3.5 ounces which makes it among the lightest headsets available. It has very soft ear cushions, an adjustable headband that can be sized for your needs, a headband that's padded that allows you to increase or decrease the tightness, and ear speakers that pivot to conform to your specific shape and angle of ear.

Q: Can I use any USB adapter with the Discover Adapt 20?

A: No. The USB adapter that comes with the Adapt 20 is pre-paired to the headset. It's  designed to be used specifically with the Adapt 20, and other USB adapters won't work.

Q: How much wireless range do you get with the Discover Adapt 20?

A: The Adapt 20 is designed to give you up to 100 feet of wireless range. The range you get will depend on your environment, and how many obstructions stand between you, and your computer or mobile device. More obstructions weaken the signal, which in turn shortens your wireless range.

Q: Can you use the Discover Adapt 20 with a Windows or Mac?

A: Both. The  Adapt 20 is compatible with both operating systems.

Q: Does the Discover Adapt 20 come with both single and dual speaker headbands?

A: No. You must select the model desired, like a single or dual speaker headset.  You then have the option to purchase a separate headband of either type.

Q: What version of Bluetooth does the Adapt 20 use?

A: Bluetooth version 5.0

Q: How do you recharge the battery in the Discover Adapt 20?

A: You have two options. First, you can recharge the headset using the included USB cable, or you can recharge the battery through the optional charging stand.

Q: What is the warranty that comes with the Discover Adapt 20?

A: 3 years. Wireless headsets generally come with a 1-year, or 2-year warranty. But, the Adapt 20 gives you a longer warranty for longer peace of mind. 

Q: I use Microsoft Teams. Can I use the Discover Adapt 20 with this?

A: Yes. The Adapt 20 is compatible with all the leading UC platforms.

Q: What's the main difference between the Discover Adapt 20, and Adapt 30?

A: The biggest differences are the Adapt 30 is a DECT headset, where the Adapt 20 is a Bluetooth wireless headset. The Adapt 30 gives you up to 350 feet of wireless range compared to up to 100 feet with the Adapt 20. And, the Adapt 30 works with deskphones where the Adapt 20 isn't  designed for that use. 

 

 

Customer Reviews

Based on 5 reviews
80%
(4)
20%
(1)
0%
(0)
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0%
(0)
C
Charles Baker (Hyattsville, US)
Poor build quality

I know this is an entry level headset, but it fell off my head when I sneezed, landed on a carpeted floor, and now one of the ear cushions is broken. It was held on by two tiny plastic tabs, which broke off way too easily in my opinion

Hi Charles, it's not a common experience for it to break if falling off your head and hitting the floor, but not impossible. Good news is you have a 3 year warranty, please contact us if you haven't already so we can have the headset replaced at no cost.

A
A.W. (New Orleans, US)
Microphone isolation/sound cancelling is EXCELLENT, using via USB is excellent, bluetooth is so-so

I've been using these headphones for a few weeks now, with the main goal being to be able to have calls without folks hearing the people talking loudly behind me in my office. These meet that goal in spades! the headphone sound quality is call-focused, so certainly not hi-fi but good enough for background music too. Now, my only negative thoughts on these are related to the bluetooth implementation. When connected to an iPhone, there is a high-pitched whining sound, as well as persistent clicking sounds. A quite niche item that I'm a little disappointed in but isn't a deal killer is that if you have the USB cable plugged into your PC and are using bluetooth, sometimes the headphones disconnect from bluetooth (which makes sense, given that it switches sources) and makes reconnecting to bluetooth troublesome - my phone will say the headphones are connected but the audio isn't transmitting. So, I'd suggest charging them via a USB adapter rather than a PC and not trying to juggle the source back and forth. Definitely a good buy! Also, these are "On-Ear" headphones, so don't expect the headphones themselves to be noise cancelling at all.

M
Michael (Plano, US)
Work exactly as advertised

This headset is like. Works perfectly with Zoom app. Works perfectly with Krisp AI noise suppression. The battery is great. Basically they are exactly as marketed.

Hi Michael, thanks for taking the time to leave your thoughts. Glad to know you made a good buying decision!

T
Tom (Lakeland, US)
It’s a good headset for my purposes

Overall it’s good for the Teams calls & phone calls I have during the day. The mute button either doesn’t work or I’m not doing it right. Either way, that’s a strike agains it. But the sound & call quality is fine, so I can deal with having to manually mute my calls.

C
Christina Court (Santa Rosa, US)
Saving my neck!

This headset just works! It paired easily to the Poly VoIP phone & my computer as well. It's comfortable & has good sound. Couldn't be happier.

Hi Christina, glad to hear the Discover Adapt 20 is working great for you. Looking like a true professional with your new headset on

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