Logitech H390 Review: Uncovering the Comfort, Quality, and Features of this Affordable Headset

Editors Note: This blog was updated on May 11, 2023 to include updated content and images.

The new normal

The 2020 pandemic forced countless numbers of people to become displaced from their normal work environments.

Many found themselves abruptly working from home, and companies were scrambling to secure the necessary tools to allow employees to do their jobs remotely. One of those tools that played a key role in this scramble for remote workers, was headsets.

With the rise of remote work, finding the best headsets for home office environments has become essential as computer communications grow in importance. For those in traditional office settings, choosing the top-rated headset for office phone use ensures clear communication and comfort. 

Computers & Headsets

This is where the action is. Having headphones with a mic is critical for remote workers today, but choosing the top-rated headset for home office setups is equally important for ensuring productivity. 

If you need to communicate from home, many are using computer-based applications such as Softphones. Choosing the best softphone headset for home office is key to seamless communication in today’s remote work environment.

It's funny how the name Zoom has all of a sudden become a normal part of our daily language. We don't jump on a video call, we jump on a zoom call.

Video call quality can be significantly improved by using the best work-from-home headset or an optimized call center headset for superior sound quality and noise reduction.

 For those who want more details here's the meat & potatoes

If you're in the market for a new wired, USB headset or considering an affordable USB call center headset, like the Logitech H390, here's some helpful information.

But, before I begin, I did want to mention that we recorded a seven minute video where David discusses the features of this product. In this video we also do a microphone and speaker test where it allows you to hear how the headset sounds, and how well it does to remove unwanted background noise.

So if you'd rather watch a video instead of reading content, then make sure to have a look at the review video below.

Logitech H390 Review

The Logitech H390 is an inexpensive headset used with computers, much like a budget-friendly call center headset, and connects via USB A.. It has a microphone and two ear speakers and comes with a decent warranty at 2-years.

Let's take a look at some of the features, starting with its microphone.

Microphone

The Logitech H390 comes  with a noise canceling microphone. What does this mean? The microphone is designed to help eliminate unwanted background noise. So if you work from home with dogs barking, babies crying, or the landscaper's blower humming, then having a noise reducing microphone is important to keep your callers from hearing all this.

In our review video, we do a sound test to allow you to hear how this headset sounds. You might want to check that out.

Microphone boom arm 

Most office headsets, whether they're a wired or wireless model, like a call center headset for professional use, allow the microphone boom arm to move so it can be positioned on the wearer's right or left side.

Some people actually have a preference as to which side of their face (left or right), the microphone is located. Unfortunately, the Logitech H390 boom arm only allows for left side mic placement only

Though this probably isn't a deal breaker for most people, it is something to be aware of if the Logitech H390 is on your radar, especially if you're someone who has a preference on mic location.

The microphone boom isn't bendable either, unlike many flexible designs found in a top-rated headset for call center agents, which are constructed to allow repositioning. Given a choice between a flexible mic boom, and one that's not flexible, I'd take flexible. The reason is to allow the microphone to be placed in the optimum location, which is about two fingers width from the corner of the mouth, and just below the lower lip. While the mic boom is rigid, a flexible and adjustable option can often be found in some of the best headsets for remote work, ensuring optimal comfort and functionality.

Headband

The headband on this USB headset with microphone is adjustable so it can accommodate people of varying head sizes and shapes. Unexpectedly, this headset has a padded headband which is a nice comfort feature not commonly found on entry level, inexpensive headsets. 

Inline controller

Wired USB headsets typically come with an inline controller. This is to provide quick and easy access to headset features such as raising or lowering the hearing volume, muting the microphone, and taking/ending calls.

The Logitech H390 wired USB headset has a controller that provides:

• Volume up (hearing volume)
• Volume down
• Microphone mute

The one thing that's missing on this inline controller is the answer/end button. But something that bears repeating is this is an entry level headset. For a price under $50.00, it’s not surprising that the answer/end button isn’t available. However, upgrading to the best softphone headset for professional use may provide the additional functionality you need for smooth call management. For softphone users, having the best softphone headset with call control is key for managing calls efficiently. However, for more advanced options, consider the best-performing phone headset for seamless call control. Accessing calls would be through the application itself. 

So if you're using Microsoft Teams, Zoom, or RingCentral for example, you can use the Logitech H390 without any problem.

Ear Speakers

The Logitech H390 headset, while wired, offers comfort, but for greater flexibility, many users opt for the best office headsets that provide a wireless alternative with enhanced sound quality. This feature helps to enhance long-term wearing comfort, especially when using the best softphone headset for extended calls.

There's also a right ear, left ear designation on the headset ear speakers to help orient you as to which way to put on the headset.

Ear Cushions

The ear cushions on the Logitech H390 are made of a synthetic leather like material which is pretty common for office headsets. The shape of the ear cushions are doughnut-like.

Doughnut shaped ear cushions allow sound to go straight from the speaker directly to the ear, and the ear speaker housing and cushions pivot which allows the cushions to conform  to the shape and angle of your ears. Overall, I found them to be comfortable and a decent size.

Headset weight 

The weight of the Logitech H390 is 6.9 ounces which is about what most double ear headsets weigh. No surprises here. Not too heavy, and just about what I'd expect.

When you place the headset on, it feels pretty comfortable; not heavy at all, but it did feel a bit bulky. As with any office headset, the real test is how it feels after a long day of wearing it. And because I didn't do that, I can only speculate on how it would feel after using it for a full day.  To me, this headset would likely be fairly comfortable for all day use. Granted, there are a ton of other headsets that would give you a higher level of comfort, but you'll  pay a lot more.

Connectivity

The Logitech H390 connects to computers via a USB A plug. Some headsets today come with USB C connectors, or both A and C through an adapter. However, when looking for the best office phone headset with superior connectivity, this should be a key consideration. Plug it in right out of the box and you're good to go. Otherwise, you can get a USB-A to USB-C adapter.

Sound quality 

Overall, I found the sound quality of the Logitech H390 to be acceptable. However, if you’re looking for superior noise cancellation, consider upgrading to the best office headset with noise cancellation for a more refined experience..

Overall, the sound was acceptable, and about what you might expect for a USB wired headset in this price range. Yet again, acceptable sound is subjective because what sounds good to one person might not work for another. If you’re looking for clearer sound, consider upgrading to the best softphone-compatible headset that delivers exceptional audio quality. If you’re looking for superior audio quality, upgrading to the best and most comfortable phone headset may enhance your experience.

If you'd like to hear how this headset sounds so you can determine if it would be suitable for your needs, watch the video review below that includes the microphone and speaker test.

Warranty 

The warranty on the Logitech H390 is 2-years. This is twice as long as most other headsets in this price range which normally come with a 1-year warranty. And I think most would agree that having a longer warranty is better than having a shorter one.

Logitech H390 Price

The manufacturer suggested price for the H390 headset is $39.95. This is a very reasonable price for a decent entry level USB wired headset. And, unlike the models found online that are unfamiliar brands, the H390 is a Logitech product which gives peace of mind knowing this is from a reputable manufacturer.  But for those seeking the best office headset for all-day comfort and wireless functionality, other models may offer better options

Final thoughts 

If you're looking for a very inexpensive USB wired headset that sounds decent and has a good warranty, but want to compare it to the best office phone headset available for professionals, the H390 is worth considering. However, those in need of enhanced functionality should explore the best headset for office phone for a more comprehensive solution. However, those in need of enhanced functionality should explore the best wireless headset for office phone systems for a more comprehensive solution. For its price, this model offers a decent experience, though there are more advanced options available, such as the best wireless headset for home office work that provides even greater value.

• No too heavy
• Reasonably comfortable
• Noise Cancelling microphone
• In line controls for volume adjustment and mute
• Padded headband that's adjustable
• Relatively soft ear cushions, and swivel-mounted ear speakers
• 6.2 foot cable with USB-A connector

Not perfect

This isn't a perfect headset by any stretch of the imagination, but it is a good value for what you pay.

• Yes, it does struggle a bit to reduce background noise.
• Yes, it is a little bulky.
• Yes, the microphone can only be positioned on the left side.

But these things aside, if you’re searching for more comfort and versatility, switching to the best office wireless headset could have you up and running with even greater ease and flexibility.

The 2-year warranty is nice too because it's longer than many other warranties for headsets in this price range. And, speaking of price, the Logitech H390 won't break the bank if you want one for yourself, or for your team. For a more premium option, check out the best phone headset for office environments.

Resources

Order the Logitech H390 here at Headset Advisor 

Order the Logitech H390 on Amazon

Logitech H390 Manual

Logitech H390 Data Sheet

Have questions, or need some help?

Reach out to us here, and one of our friendly, helpful Advisors will be happy to assist you in finding a compatible solution.