About this item
- PROFESSIONAL SOUND QUALITY. When on important calls or meetings, you need to sound your best. The Blackwire 3320 provides amazing, rich sound only found on far more expensive headsets. If you want to sound professional, but don’t want to break the bank to get it, then this is the headset for you.
- NOISE CANCELING MICROPHONE. Background noise can distract your callers, and when that happens, you risk having your message getting lost. The Blackwire 3320 comes with a noise canceling microphone to help dampen down the noise so your callers hear you, and not what’s going on around you.
- LIGHTWEIGHT & COMFORTABLE. The Blackwire 3320 won’t weigh you down because it only weighs 4.5 ounces, which by headset standards, is light. Comfort begins with weight, but there’s more to comfort. The 3320 also has a nicely padded headband and ear cushions for additional comfort for all-day wearing.
- INLINE CONTROLLER. The Poly Blackwire 3320 comes with a convenient inline controller for adjusting volume, muting the microphone, or taking calls. Within easy reach, it’s located on the generous 7 foot connector cord that plugs into the computer via USB-C, and also includes a USB-C to USB-A adapter.
- TEAMS & ZOOM CERTIFIED. Whether you use Microsoft Teams, or Zoom, you’ll be treated to additional features and functionality. That’s because the headset comes pre-configured for use with those applications, so no downloading software is required, which should make you and the IT Department happy.
Description
The Poly Blackwire 3320 USB wired headset is an affordable, comfortable computer headset for office calls, call centers, Microsoft Teams, Zoom, RingCentral, Dialpad, and other UC platforms. It connects by USB-C and includes a USB-A adapter, making it a simple plug-and-play headset for most Windows and Mac computers.
Choose the Microsoft Teams version if your team primarily uses Teams. Choose the UC version if you use a mix of business calling apps such as Zoom, RingCentral, Dialpad, or other softphones.
- Best for: office workers, remote teams, customer service, sales teams, and call centers
- Connection: USB-C with USB-A adapter included
- Microphone: noise-canceling boom mic for clearer business calls
- Design: lightweight dual-ear wired headset with inline call controls
- Compatibility: Windows, macOS, Microsoft Teams, Zoom, and leading UC platforms
- Warranty: 2-year standard Poly warranty
Why Choose the Poly Blackwire 3320?
The Poly Blackwire 3320 is a reliable wired USB headset for people who want better call quality without overpaying for features they do not need. It is lightweight, easy to use, and built for everyday voice and video meetings in offices, hybrid workspaces, and call center environments.
Prefer To Watch A 3320 Video Review?
If you would rather watch a video review of the Poly Blackwire 3320, check it out below. You will learn about its features, hear how the microphone sounds, and see how it handles background noise.
What Comes In The Box
- Poly Blackwire 3320 wired USB headset with inline controller and 7-foot cable
- USB-C to USB-A adapter
- User guide
Comfortable Wired Headset for All-Day Calls
The Blackwire 3320 weighs just 130 grams, or about 4.5 ounces, making it a good choice for long workdays. The adjustable padded headband and soft foam ear cushions help reduce pressure, while the dual-ear design helps you stay focused on calls.
The ear speakers rotate 180 degrees so the headset can lay flat on a desk or fit more easily into a bag. It is a practical option for teams that need a durable, comfortable, and affordable wired headset for daily use.
Noise-Canceling Microphone for Clearer Conversations
The Poly Blackwire 3320 includes a professional-grade noise-canceling boom microphone designed to reduce distracting background noise. The flexible microphone boom lets you position the mic close to your mouth for better voice pickup, which helps callers hear you more clearly during meetings and phone calls.
For most office and call center environments with moderate background noise, the Blackwire 3320 is a strong value. For very noisy spaces, pairing the headset with noise-canceling software can provide additional noise reduction.
Computer, Teams, Zoom, and UC Compatibility
The Poly Blackwire 3320 connects to desktop and laptop computers by USB-C and includes a USB-C to USB-A adapter. That makes it easy to use with newer USB-C computers as well as traditional USB-A ports.
This headset is available in two versions:
- Microsoft Teams: best if your organization primarily uses Microsoft Teams
- UC: best if you use multiple communication apps such as Zoom, RingCentral, Dialpad, and other softphones
The Blackwire 3320 works with Windows 10 and newer, macOS, Microsoft Teams, Zoom, and other leading unified communications platforms.
Easy Inline Controls
- Answer and end calls from the inline controller
- Adjust volume without opening your computer settings
- Mute your microphone quickly during meetings
- Use the 7-foot cable for extra desk flexibility
- Enjoy clear call and multimedia audio from 32mm ear speakers
We Recommend the Poly Blackwire 3320 If You Need:
- An affordable USB wired headset for computer calls
- A lightweight headset for office, remote work, or call center use
- A headset with a noise-canceling microphone for clearer conversations
- A Teams-certified or UC-compatible headset option
- A simple plug-and-play headset with USB-C and USB-A connectivity
Frequently Asked Questions
Is the Poly Blackwire 3320 good for Microsoft Teams?
Yes. Choose the Microsoft Teams version if your organization mainly uses Teams and you want Teams-friendly call control features.
Does the Poly Blackwire 3320 work with Zoom?
Yes. The Blackwire 3320 works with Zoom and other leading UC platforms. The UC version is usually the better choice if you use several calling or meeting apps.
Is this a USB-C or USB-A headset?
The headset connects by USB-C and includes a USB-C to USB-A adapter, so it can work with both USB-C and USB-A computer ports.
Does the Poly Blackwire 3320 have active noise cancellation?
No. The headset does not include active noise cancellation for the ear speakers. It uses a noise-canceling microphone to help reduce background noise on your voice, and the dual-ear design provides passive noise reduction while you listen.
Contact Headset Advisor for Help Choosing the Right Headset
Headset Advisor has helped customers find the right headset solutions since 1994. If you are not sure whether the Poly Blackwire 3320 is the best headset for your team, contact us and one of our advisors will help you choose the right option.
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