Jabra Engage 55 Convertible DECT Wireless Headset

JabraSKU: 27352
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Connectivity: USB-A
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About this item

  • Jabra Engage 55 product overview video How to connect your Jabra Engage 55, and get the best performance video Jabra Engage 55 wireless range demo video Jabra Engage 55 noise cancellation demo video
  • Higher level of security. The Jabra Engage 55 extends voice security to higher than standard levels. In fact, this headset meets the highest military grade security so you can rest assured your calls are secure.
  • 3 different wearing styles. Choose between a single ear, double ear or convertible wearing style. One size doesn't fit all, so with the Engage 55 you have a choice to select the headset that's right for you.
  • Professional sound quality. The Engage 55 comes with a sophisticated multi-noise canceling microphone so your voice and video calls will always sound professional.
  • Background noise canceling. If background noise increases, no worries. That's because the Engage 55 has a high quality noise reducing microphone to help tame that noise. Callers will hear you, and not all the sound going on around you.

Description

The term one trick pony is many times used to describe something that's limited in scope and abilities. But that term can also be used to describe something that does one thing exceedingly well, just like the Jabra Engage 55 wireless headset.

Woman in home office wearing a Jabra Engage 55 earpiece while on a call

The Engage 55 connects to computers via a flexible USB adapter and it gives you many advantages that you just can't get with other wireless USB headsets.  

Check out the features you get when you buy a new Jabra Engage 55 wireless headset!

You can watch our video below to learn more.

Or, you can continue reading. Each section below is titled which makes it easy to scroll to the topics you're most interested in, and skip those you're not.

Wireless Range That Goes The Distance (and then some)


Bluetooth headsets used with computers are generally designed to provide up to 100 feet of wireless range. When you factor in obstructions, you'll probably get closer to 50-60 feet of usable range.

The Jabra Engage 55 is rated up to an amazing 490 feet. Even if you cut that range in half, that's still nearly the length of a football field. Either way, you have far more walk and talk range compared to any Bluetooth headset. 

More range means more freedom of movement. So if you want to grab that cup of coffee, walk across the office to speak with a colleague, or go outside at home, you can do it all with the Engage 55.

Wearing options

The Jabra Engage 55 wireless headset family is available in 3 different wearing configurations

Image of the three different wearing styles of Engage 55 headsets; mono, duo and convertible

Whether you want to block out background noise, hear your surroundings, or have the choice of an on-ear, headband, or neckband wearing style, the Jabra Engage 55 lets you choose your style. 

But being you're on the Engage 55 convertible headset page, here's what that model comes with:

Image of the different parts included when a Jabra Engage 55 convertible headset is ordered

Higher level of call security

Jabra Engage 55 duo headset with text bullet points stating security specificatioins

We all want our calls to be secure, and we don't want the content of our calls to get compromised. 

The good news is the Jabra Engage 55 is a DECT headset that gives you security above and beyond what you get from a typical Bluetooth headset. Utilizing the Link 400 USB adapter, the Engage 55 delivers FIPS military grade 256 bit encryption algorithms to prevent eavesdropping and keep your conversations secure. This level of security elevates it to exceed normal DECT Step C security. 

Flexible USB adapter

Unlike standard USB adapters, the Jabra Link 400 USB adapter is flexible. This means you won't worry about breaking it, especially when transporting your laptop because adapters are normally left plugged in while in transit. Here's a quick animation of how the Link 400 looks, and flexes.


Sound Quality

man wearing engage 55 stereo headset while looking at a computer screen

Sounding professional while on your voice and video calls is highly important. You want your callers to hear you loud and clear, and you don't want them to hear the sounds going on around you. 

The Engage 55 has you covered on both. 

You get a professional grade dual microphone ECM Uni-Directional and Analog MEMS system that guarantees you'll sound great on your calls.  And because this microphone is noise canceling, you won't have to worry about the noise around you. The distracting  sounds of coworkers, kids, dogs and more are all silenced giving you a better quality call.

 

Have a look at this very short, amusing video that helps to illustrate the noise cancelling feature on the Jabra Engage 55.

You won't struggle to hear your callers either because the Engage 55 comes with professional sounding speakers, so you'll hear everything with excellent clarity.

Busylight

Interruptions can be disruptive. When you're interrupted when on a call, you can easily lose your focus and concentration. Fortunately, there are busylights housed within the Evolve2 55 to help let others around you know when you're on a call.

Using the busylight you'll have less interruptions which means less frustration and greater productivity.

Comfort

Woman sitting at an office desk wearing a Jabra Engage 55 earpiece while smilingWe all want a great sounding headset, but we want one that's comfortable. Comfort, with the Engage 55 starts with how light it is. Here's how much each of the three models weigh:
  • Engage 55 stereo:  2.93 ounces
  • Engage 55 mono:  2.01 ounces
  • Engage 55 convertible earpiece: 0.63 ounces

By headset standards, these weights are crazy light. That means whichever model you select you're going to have one of the lightest headsets available today. And if you wear a headset for long periods of time, an Engage 55 headset is an excellent choice because you won't end your day with discomfort, and looking for that bottle of pain reliever.

In the case of the convertible model, you have three uniquely different wearing styles to choose from. If you discover that one wearing style becomes uncomfortable, you have two other wearing options available to switch to.

There's a lot to like about having choices!

Less squeezing means less pressure

The Engage 55 headbands are designed to deliver a lower clamping force which means less pressure, and as a result, more comfort. Adding to the lightweight, and less pressure design, soft ear cushions, and adjustable headband, you have the makings of a very comfortable headset. And if you're on calls all day, comfort really matters!

Battery

The Jabra Engage 55 is a wireless headset, and because of that, it uses a rechargeable internal battery. Below you'll find the battery details on all three Engage 55 models.

  • Engage 55 stereo: Up to 13 hours of talk time
  • Engage 55 mono:  Up to 13 hours of talk time
  • Engage 55 convertible: Up to 9 hours of talk time
graphic image of Engage 55 earpiece resting in charging station

    When you stop to compare these numbers to what many Bluetooth headsets offer, you'll quickly see these are on the low end of battery life. But you need to keep in mind that it takes more power to provide the longer wireless range. Also, at 9-13 hours of talk time, that's enough to power anyone through even the busiest of days. 

    Most people will get 2-3 days of use before a recharge is needed because they don't spend a full 8 hours on calls. So though the Engage 55 battery is less than many Bluetooth headset batteries, you'll find it to be sufficient for getting the job done.

    Optional charging stand

    USB-A, and USB-C Engage 55 charging stands

    For added convenience, the Jabra Engage 55 has an optional charge stand available. This gives you a place to dock your headset when not in use, and it charges the headset at the same time. Without the charging stand you'd recharge the battery using the included charge cable as mentioned earlier.

    Wired or wireless - your choice

    When the headset is plugged in for a recharge, you can continue using it as a wired headset. This means you have zero downtime. When other headsets keep you waiting, the Engage 55 keeps you talking.

    Replaceable battery?

    What happens when the battery will no longer hold a charge? Can you replace the battery yourself, or do you need to buy a replacement headset? Here's what you need to know on that.

    Customer replaceable battery?

    • Engage 55 stereo:  Yes
    • Engage 55 mono:  Yes
    • Engage 55 convertible:  No

      In time, every battery will need replacing 

      Eventually, every headset battery will experience diminished performance. What starts out with 20 hours of battery life, over time, will reduce to a number far lower until it will only hold a charge for a few minutes. 

      For headsets with replaceable batteries, you can replace it yourself, like with the Engage 55 mono and duo. Here's a visual to show you how the battery is replaced in those models.

      step by step process of how to change the battery in a Jabra Engage headset

      In the case of the convertible model, you'll be required to order a replacement headset top. But, you should expect to receive 2 or more years before a battery in the mono or  duo, or earpiece replacement for the convertible model would be required.

      Something to keep in mind as you're deciding on which of these headsets is best for you.

      Sidetone adjustment

      woman wearing a jabra Engage 55 earpiece and smiling

      Sidetone is one of those headset features that seldom gets talked about, but it plays an important role.

      Being able to hear your voice in the headset speakers allows you to regulate your voice volume. The Jabra Engage 55 has built in sidetone, and you can adjust that sidetone through the free Jabra software. So whether the amount of sidetone out of the box is perfect for you or not, you have the ability to fine tune it so it's right for you.

      Compatibility 


      What you can use it with

      You can use a Jabra Engage 55 with desktop, and laptop computers. It's not designed to be used with desk phones, or mobile phones. If you need a headset for those devices, Jabra makes a number of great options you can consider.

      How it connects

      The Engage 55 headsets connects to computers via the included Jabra Link 400 USB adapter, and it's available in USB-A, or USB-C connectors.

      If you need a headset for voice and video calls using one of the many popular UC software apps, the Engage 55 is a great headset to consider.

      The different ordering options

      You can select a headset that comes
      • with a charging stand, or without. If ordered without the stand, you'd recharge the internal battery using the included charging cable.
      • You can also select a headset version that's UC, or Teams specific. If you use Microsoft Teams as your exclusive commmunications platform, then the Teams version would be ideal. Otherwise, if you use different applications, you'll want to select the UC model.
      • And, as mentioned earlier, you can choose from a USB adapter that's USB-A, or USB-C to match the ports on your computer.

      Connectivity to UC Apps

        a collage of UC software brand logos

        The Engage 55 is certified for use with Google Meet, Works With Chromebook, Zoom and more, while the Teams model is certified for use with Microsoft Teams. And while on the subject of certifications and software, the Engage 55 features and performance is enhanced through the use of free, downloadable Jabra software.

        Software 

        image of multiple computer monitors displaying jabra software

        There are a couple of free Jabra software downloads that you'll want to consider if a new Jabra Engage 55 is on your shopping list. You'll be amazed at all the features and functionality that's available at your fingertips for getting the most out of your Jabra headset.

        Jabra Xpress,

        Jabra Xpress software

        And Jabra Direct 

        Jabra direct software

        These software downloads help to keep your Engage 55 operating at its best. Through the software, you'll have instant access to firmware updates, feature controls, and even visibility, control and user data across your entire Jabra products population. All done from the convenience of your desktop.

        Accessories

        Whether you purchase an Engage 55 wireless headset that's worn over the head, on the ear, or behind the neck, there are replacement accesories available to purchase. Below is a summary of those accessories.

        a grid with images of the different Jabra Engage 55 accessories. There's a yellow background

        Tech Specs

        Misc Info
        What's in the box - Mono & Duo Headset, USB adapter, USB cable, travel pouch, safety information and warranty
        What's in the box - Convertible Headset with ear hook, USB adapter, USB cable, travel pouch, safety information and warranty, headband, neckband, and eargels
        Form factor - Duo & Mono on-ear headband
        Form factor - Convertible Convertible – earhook, headband or neckband
        Variants Microsoft Teams or UC
        Headset Weight - Duo 83g | 2.93oz
        Headset Weight - Mono 57g | 2.01oz
        Headset Weight - Convertible 21g | 0.63oz
        Integrated busylights Yes. Busylight acts as a do-not-disturb sign to prevent interruptions
        Warranty 1 year USA - 2 years outside the U.S.
        Call management Yes. Answer/reject calls; increase/decrease speaker volume; mute
        Audio
        Speaker bandwidth (music mode) 40Hz – 16000Hz
        Speaker bandwidth (speak mode) 150Hz – 6800Hz
        Stereo sound Yes, duo model only
        Microphone type - Mono & Duo models Dual Microphone – ECM Uni-Directional and Analog MEMS system
        Microphone type - Convertible model ECM Uni-Directional Microphone
        Microphone bandwidth 100Hz – 7300Hz
        Active Noise Cancellation (ANC) No
        HearThrough feature No
        Sidetone Yes
        User hearing protection PeakStop™, Jabra SafeTone™ 2.0, EU noise at work, G616, OSHA
        Certifications Amazon Chime, Google Meet, Microsoft Teams (SKU specific), Works With Chromebook* and Zoom
        Connectivity
        Connection to computer USB-A or USB-C
        Wireless technology used DECT - for higher security and longer range.
        Connectivity to smartphone or tablet No
        Device pairing Pair a single headset to your computer. Conference in up to an additional 3 headsets on calls
        Operating range Up to 150m | 490ft line of sight
        Security Secure DECT level  C. Uses FIPS 140-2 algorithms to exceed DECT Security Step C standards
        Battery
        Battery type Rechargeable lithium-ion battery
        Talk time (with busylight off) Duo & Mono Up to 13 hours
        Talk time (with busylight off) Convertible Up to 9 hours
        Sleep mode Yes
        Customer replaceable battery Mono & Duo, yes. Convertible, no
        Spare battery available Yes, for mono and duo models
        Software
        Compatible software and/or apps Jabra Direct, Jabra Xpress Jabra Direct is available for Windows and Mac. Jabra Xpress is available for Windows only.
        Certifications Microsoft Teams certified. Meets the Premium Microphone for Open Office standard (stereo and mono variants)

          

        FAQ's

        Q: Can I connect my Jabra Engage 55 to a tablet or a smartphone?

        A: No. The Engage 55 is solely designed for use with computers. In order to get connected to those devices, you will need to select a different Jabra model such as the Evolve2 75 or 85 for example.

        Q: What are the different wearing styles available for the Engage 55?

        A: You can select from an over the head, double or single ear model, or one that switches between an earpiece, headband style covering one ear, and neckband.

        Q: How long does the battery last on the Jabra Engage 55?

        A: The mono and duo models have a battery that's rated up to 13 hours. The convertible model has a battery rated up to 9 hours.

        Q: How far can I walk away from my computer while on a call?

        A: The Jabra Engage 55 is rated up to 490 feet , or 150 meters of wireless range. Compared to Bluetooth headsets that offer up to 100 feet, it's easy to see the advantage of the Engage 55.

        Q: Does the Jabra Engage 55 remove background noise?

        A: Yes, it comes withh a professiional sounding microphone to keep you sounding professional, but it also removes unwanted background noise.

        Q: Is the Jabra Engage 55 a comfortable headset to wear?

        A:  Absolutely. Starting with the weight of this headset, you'll find it to be incredibly lightweight and comfortable. All three wearing styles weigh less than comparable models which helps this headset to be worn all day comfortably. Pain relievers optional.

        Q: What are the benefits of a DECT headset, like the Engage 55, compared to Bluetooth?

        A: One of the big differences is the gains in wireless range. The Engage 55 is rated up to 490 feet which is amazing. Bluetooth headsets typically provide "up to" 100 feet, normally less. The other thing is call security. The Engage 55 exceeds DECT level C security requirements by going full-on military grade 256 bit digial encryption. 

        Q: Can I answer incoming calls when I'm away from my desk with the Engage 55?

        A:  Yes, when you're using call software that the Engage 55 is optimized for use with such as with Microsoft Teams. To find out if your specific UC software will  give you remote call control when using the Engage 55, reach out to us here at Headset Advisor and one of our experts Advisors will let you know.

        Q: Can I use my other Jabra USB adapters with the Engage 55 if I lose the one that comes with the headset?

        A: No. The Jabra Link 400 is pre-paired to the headset for plug-and-play convenience.

        Q: How is the sound quallity on the Jabra Engage 55?

        A:  Excellent. The ear speakers are tuned for speech clarity which helps to make hearing everything on your calls clear. And, the microphone wideband audio gives your callers a very professional sound.

        Q: What makes the Link 400 different from other Jabra USB adapters?

        A:  First, it's pre-paired to the Engage 55, but purely from a physical point of view, the Link 400 is made up of a USB plug, a flexible, rubber extension that connects to a small round  disc. It looks different from ordinary USB adapters because it's the brains that controls the Engage 55.

        Q: If I'm using a Mac can I use the Engage 55?

        A: Yes. The Engage 55 is compatible with Windows and Mac devices.

        Q: What's the warranty for the Engage 55?

        A: In the U.S.A. the warranty is 1-year. Other countries it's 2-years.

        Q: Is the battery replaceable in the Engage 55?

        A: Yes, and no. Yes if you select the mono or stereo model, and no if you choose the convertible.

         ---------------

        Double ear headset isn't what you're looking for? How about one of these?

        Prefer a double ear speaker? Check out the Engage 55 Stereo headset here

        Prefer a convertible wearing style? Check out the Engage 55 convertible here 

        ---------------

        Resources

         

        Downloads

        Check your Jabra warranty here

        Jabra Engage 55 datasheet

        How to change the battery (includes images)

        Tech sheet on the Engage 55

        Jabra Engage 55 user manual


        Videos

        Jabra Engage 55 product overview video

        How to connect your Jabra Engage 55, and get the best performance video

        Jabra Engage 55 wireless range demo video

        Jabra Engage 55 noise cancellation demo video

        Customer Reviews

        Based on 2 reviews
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        C
        Chris Wadkins (Torrington, US)
        Headset great but cant get it to update and jabra couldnt help.

        I love the headset, works great but wont update. Jabra couldnt help and neither could headset advisor. So it still works fine but cant get update.

        Hi Chris, we're sorry to hear the headset won't update but happy to know it's working well. Let us know if we can assist in the future.

        M
        Michael Koluch (Westfield, US)
        Nice to have portable DECT!

        All in all an excellent portable device with superb range and reliability. Better than Bluetooth. I like deploying this because I don't worry about Bluetooth range and performance issues.
        Some thoughts- moving to USB C charging would be a plus. For "on" and "off" one has to hold the button for quite a while, confusing some users. The convertible earpiece doesn't lay nicely in the provided case. Range isn't as good as the engage series.

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