Orosound Tilde Pro Hybrid Bluetooth Office Headset (Discontinued Replaced By Tilde Evo)

Up until a couple months ago I was using the Plantronics - Voyager Focus UC with Charge Stand (Poly) - Bluetooth Dual-Ear (Stereo) Headset with Boom Mic - USB-A PC/Mac Compatible - Active Noise Canceling before they broke.

After using my Orosound Pro C Plus, Tilde Pro Premium Bluetooth Headset with ANC and Excellent Noise Cancelling Microphone, with Over the Ear Cushions for the past month with my Android phone, desktop, and my Amazon Fire Stick, I can say that this is a high-quality product through and through.

When I opened my headset, I was impressed right out of the bag! The attention to details sets them apart from other headset aesthetics. There is a denim like material on the headband, and on the outside of the over the ear cushions, and the over the ear cushions have a rectangular shape that is also unique.

Compared to my Plantronics Voyager Focus UC Headset, the construction of the Orosound Pro C Plus is much more solid, simplistic, and versatile. There are no exposed wires, the headband is a solid, soft material that is comfortable to wear for hours. I chose the over the ear cushions and they, too, are very comfortable on my ears. I wear glasses and have multiple ear piercings with no discomfort. Plus, the ear cushions are easily removed if they need replacing, or if you just want to switch the ear cushion style. Last, the microphone boom is easily removed, and reattached, once the Orosound branded plug protecting the magnetic prongs, has been removed. I did find removing that plug a challenge, but I have very limited hand function.

Performance wise, the Orosound Pro C Plus has enhanced my home office experience significantly. Before the pandemic, I was home alone with the office to myself. For the past 18 months I have been sharing that space with my fiancé, and it has been a challenge to work around each other’s schedule so as not to disturb our perspective client calls, webinars, meetings, and all other aspects of daily living that makes background noise. That problem has been solved!

The ANC on this headset is stellar and does not affect the quality of sound that my clients hear. This was a problem with my Voyager Focus UC headset, for what little ANC it offered, it couldn’t be used on client calls. I am also happy to report that it significantly reduces the booming voice of my fiancé and his father when they’re speaking on the phone! That is no easy feat, and yet I can put my headset on and not have to be involved in their conversation. I would liken the sound level to the blender test. It is as good as it performed in all the Headset Advisor reviews and demos on their YouTube channel.

The removable, magnetic Noise Cancelling Microphone performs just as flawless. I tend to speak softly, and the microphone has no trouble picking it up and broadcasting it clearly, without any “static” noises that can happen when you move around or touch the mic.

My only criticism of the Orosound Tilde Pro Premium is with the function buttons because they are all so small. As I stated above, I have very limited hand movement so to turn the volume up, or down I must take the headset off. Likewise, I find all the short and long taps to be difficult when they need to be performed, particularly when trying to find out the battery charge. This a problem for a limited group of people – not a deal breaker – but a consideration for the next generation of the headsets. Bigger buttons.

I am using it for the last 2 weeks, easy to use, works as expected, good ergonomics. The case could be a little bit better and the PC software has an interface very basic. Both items works, but could receive more attention considering the aspired product category.

Noise canceling in the headphones is very good.
The microphone picks up too much back ground noise, also sounds like you are inside of a tin can, which is normal for headphone microphones.
If you happen to be a passenger in vehicle moving down the road you can hear a popping sound from the noise canceling feature trying to adjust the widely changing air pressures, if someone opens a window it gets worse.
Inside the office these would work great. But for listening to music outside side or inside of a vehicle the Bose 700 headsets are the best. For talking on the phone in noisy outside environments or inside a vehicle the Blue Parrot 250 is cheap and has the best noise canceling microphone, but you will have to jam an ear plug in the ear that is not covered by the headset.

I have been using the OroSound for a couple of weeks so perhaps as I work with the tool, I may have different results.

The boom mike is convenient and seems to block noise around me so that calls don't appear to notice any background noise. The boom mike is quite easy to remove. I like the ability to remove if I don't need it. My only concern with changing the small port cover; I am afraid it will be lost. For me, I put it in mesh where the dongle is supposed to to go.

I personally struggle with the power key; It often turns itself on when in the case and inside my backpack. This implies to me that I really need to get a hard case (which isn't included) to truly protect the investment. I also tend to have a hard time turning on and off the headset not really getting the right amount of time on the power key. Often it goes into pairing mode.

I also have a problem with the headset dropping off when I pick something up; I haven't had this problem with other on the ear headsets.

The active noise canceling is not as good as my old Bose on the ear noise canceling headset. I do like the option of turning up or down the noise canceling, however.

I also like the button that lets you talk with people around you, I find it quite helpful to interact with people around you when needed.

I also downloaded the Link application. For me the upload over bluetooth did not work, making my headset a bit unusable. It turned my headest into a usb hard disk. After guessing at the French manual about manually resetting the firmware, I tried to download an older version of firmware off the website (which did not work; the link was broken). By looking at the file extension, I searched my laptop for the downloaded firmware and eventually ended up transferring the firmware manually over usb. For me, it would have been helpful to have some English troubleshooting section about this either on the headset advisor website or the orosound website. I might have gotten support for this from either OroSound or Headeset advisor but it was the weekend (and I assume they were both off).

When working with teams, the mute button showed the mute status on the teams interface; on zoom it did not.

Overall, this is a good headset if you are staying with it at an office desk or cubicle; If you are transporting it or moving with it (like I am), there are concerns about it falling off or turning on and draining the battery before you get to use it.

I work in a very noisy "open office" space and I needed something that not only for the headset, but also for the mic.
The Orosound headsets have been working great and I have recommended them to all of my co-workers!

My use case is I work 100% remote. My work environment consists of 3 dogs that like to bark and frequently we have other distracting, loud things going on during my work hours. I spend 90% of my day on calls with coworkers and clients.

I have tried many different devices that say they are noise cancelling for both headset and mic. In most cases the headsets block external noise well. What they didn't do well was block my background noises for those on the other end of the call. I looked at this headset and was really put off by the price but I thought I'd try it for the 30 days trial period. After day 1 of wearing the headset all day there was no discomfort, I could hear clearly and when I had the dogs barking I asked if anyone could hear them and they all said nope! I am two weeks in and have decided that I do not want to give these headsets back.

This headset is amazing does everything I need. Out the box I knew this headset was just what I needed. Amazing quality, and sound. I love the Active noise cancellation and aware button. I hate that I wasted a few hundred ls on headset and should have pick these first. My headset is comfortable and I wear for my shift 8 hours. Works with my teams and taking my calls using my boom mic. I also love the mute button on the mic.

I have been using my Tilde Pro for a few months now and decided to start using the dongle for improved connectivity. But I could not find out how to pair the dongle with the headset. The Orosound website instructions were not helpful either. So I reached out to Headset Advisor's rep via the Chat Now function, and they resolved my issue in less than a minute.
So, my point here is that you are not dealing with a face-less business here. They are ready to step in and to support you if you need help. I recommend trying out their products.

By far the best headset I have experienced for VOIP phone calls. Great service by the headset advisor team as well. Highly recommend this product and headset advisor

I had connections problems when I first received the headset. It would connect sometimes, and not other times. This was with Bluetooth and with the dongle. With Mac OS, Windows, and Linux.

I tried to install Link and update the firmware with Mac and Linux, but the software was unresponsive. I was finally able to install Link, run it, and update the headset firmware with Windows.

Now, my headset connects perfectly using Bluetooth and with the dongle. (I never had connection problems using a cable connection). My clients can hear me great, and they do not hear the street noise close to my apartment (I’m in South America right now).

Woukd be a 5 star if they would just fix the Link install issues in Mac OS and Linux.

Clients can finally hear me even with trains passing in the tunnels. Worth every penny cause it shaved off 2 hours out of my work day as now I don't have to wait till I get back to the office to make calls. The microphone noise cancelling is great. And the 70% ear noise cancelling is perfect so you can still hear whats going on around you but still block out majority of sirens, horns beeping and loud trucks. Great to be able to hear if someone comin up behind you in the Bronx, lol.

So, I'll start with the good -- which for me is really just going to revolve around the microphone... when it works. When it works, we can have someone cleaning with an old Kirby vacuum right around us and the people you're in a meeting with will be none the wiser. With the camera on you will get people asking if it's a joke because they can see the person running the vacuum but, even when I'm talking, they don't hear it.

It also detaches. While I'm a nerd by day I have rough hobbies by night and I've popped the mic off of these several times when it probably would have been otherwise damaged were it a fixed fixture on the headset.

If there's a better mic setup out there, I'd have to see it to believe it.

And before I get into the bad, I'll preface it with this; I purchased two sets of these. One for myself, one for my wife. My wife is a substantially different user. She largely leaves her headset connected via USB and never uses her speakers or turns the headset off. Ever.

I, on the other hand, do turn my headset off and use normal speakers on my PC. Both of our PCs are Windows 10 Pro. I do have Windows 11 Pro machines here to test with but I have not done that yet. We've had these headphones for two months now.

My wife would give these 5 stars all around, she loves them.

I would lean towards one star. While the microphone is fantastic, for the price I feel like these are very unpolished otherwise. Some of this revolves around how the headphones behave in use and some of it is related to the buggy orosound link software.

Going down the list of things that bother me:
-The placement of the power button often has me accidently turning the headset off when I'm just trying to move it away from my ear to talk to someone
-The orosound link application frequently tells you to connect via USB when I am connected via USB, then I'll find multiple instances of it running in the task manager and must either restart or end the tasks to get it to work again.
-At 10-20% it starts telling you that the battery is low and appears to do so repeatedly about every minute. When Windows tells me it's 19% and I plug it in orosound usually says something closer to 10%, I have no idea which is right or which controls the intrusive warning. I say intrusive because a simple light and quick tone would be sufficient, particularly when it's every minute. This needs to be configurable or less intrusive.
-When you turn off the headset - it takes 10-20 seconds before Windows is aware you turned off your headphones. Why? Other headphones I have do not have this problem -- I turn them off, Windows immediately switches to another speaker.
-I have never had more problems with sound via teams with any other product. Ever. Constantly I will see in Teams that no speakers are detected. I will literally leave one call, go straight into another call, and not be able to hear anyone. To fix it I'll have to restart the headset, waiting long enough for windows to see it was disconnected.
-When you switch from speakers to headset and then back your volume setting is lost. Other headsets I have don't exhibit this behavior. I'd have thought that was a Windows thing if it weren't for the fact this is the only headset I have with that issue.

On a positive, when you turn the headset on it does remember your previous volume settings and that is appreciated.

There are fantastic qualities to the headphones, as well. Some are subjective, I guess most are, really. They're very comfortable, I can where them for 20+ hours straight without irritation and those are generally pretty rough days so that's impressive. The downside to that is they wouldn't work well for 'active' type headphones. Walking is fine, jogging might be questionable. This is specific to the Pro-C version (over ear). I've more than once found them slipping off my head simply from being at a precarious angle. I didn't buy them to listen to stuff while working on cars, though, so that's fine and I'll take comfort as the preference there any day.

The mic can be angled, tilted, even removed. It's just great.

It holds a charge all day, at least for now, and is plenty useable even using the cable. I prefer not to use the cable, my wife prefers to have it connected at all times.

Running out of review space to list good things but I'll add if it weren't for the problems I listed - these would be 5 stars. My problem is I need to be able to switch back and forth between speakers frequently. I need to play other media than Teams and Zoom frequently. I need to use wireless more than not. And I need to switch between calls with 100% stability with only a second or two between those calls. These are all things this headset has issues with. I tend to think these are issues that are resolvable with software updates -- and should these issues go away I hope to one day change my review.

It is one of the only, if not the only headset to have mic monitoring or sidetone AND ANC (Active Noise Cancelling). it is a huge benefit in a crowded call center.

Back Story: I work in a high volume call center and have gone through several headsets in the past couple years. Everybody in my office uses Jabra headsets and I have been an avid Jabra user since 2018. I have experience using the Jabra Evolve 75, Jabra Evolve2 75, Jabra Evolve2 85 headsets and have always been impressed by the sound quality and functionality. Despite this, I had noticed that I kept running into an issue where my boom mic would stop working after a year or so of daily use. I had my Jabra Evolve 75 replaced through warranty in 2019 after I had this issue the first time and experienced the same issue about a year after that in 2020, but was unable to get a second replacement because I had already redeemed my warranty, so I resorted to the after-market of EBay and Mercari to purchase used products at a fraction of the cost rather than shelling out and $300-$400 every time I had this issue. I went through about 4 different headsets from 2018-2022, and before you ask, I was keeping my headset in their case when putting it into my backpack and was taking care of them, especially after damaging my first pair. I was using my Jabra Evolve 75 at the time and came across Headset Advisor on YouTube back in January 2023 when I was researching the possibility of upgrading to the Jabra Evolve2 series. I enjoyed their content, especially the sound tests, and their general unbiased assessment of the pros/cons for different headsets across the industry. While watching their videos, I enjoyed their review of the Orosound Tilde Pro, but put in a bid on Ebay to purchase a Jabra Evolve2 75 headset because it was available as a much cheaper alternative being used. The product worked well for about 5 months, but eventually I experienced the same issue with the boom mic and after trying to redeem the warranty and realizing that I was not able to, I decided that I was going to go with my gut and purchase the Orosound Tilde Pro C+ from Headset Advisors.

Pros: Immediately after receiving the product, I was impressed with the quality. There is a very sleek, futuristic look to the headset and the detachable boom mic was a big selling point for me because of my past experience because there is an on board microphone that you can use without the boom mic and if it breaks then I can easily purchase a replacement. I purchased the Tilde Pro C+, which goes on top of my ears, but I can purchase ear pads if I ever want to have an over the ear set up without purchasing a new product. I was also impressed with the intuitive crossover between my computer dongle and phone bluetooth that rarely gets stuck on one or the other. This was an issue I noticed with the Jabra, where it was difficult for me for switch seamlessly between audio on my phone and audio on my computer. It seems to me that Orosound's technology is able to recognize and prioritize devices that begin playing audio and switch back seamlessly as soon as the device stops playing sounds much easier than the Jabra product. I am an audiophile and in my experience, removing the boom mic and using them as standalone headphones has sound quality just as good, if not better, than my Bose 700 for music. This is a hybrid headphone experience that gives me everything that I want from a headset.

Cons: Despite being overall impressed and satisfied with my experience, I do have some mild criticisms. First of all, if I am paying $400 for a headset then I expect a hard case. The soft case is fine, but there is nothing luxurious about it and I cannot imagine that it is adequately protecting the product. I have also noticed that the Orosound Link software that accompanies the product is fairly primitive compared to Jabra Connect. There is very little customization within the software compared to Jabra's software, including something as simple as renaming my device for bluetooth connection, and I would like to see that change in the future. I have also noticed that there is a little bit of a learning curve for using the product its potential. That isn't necessarily a problem for a tech nerd like myself, but a lot of the things that I learned were trial and error. The instructions that come with the product do not explain much and I feel like I am still learning functions of this headset on the fly, such as realizing when I mute the headset and then remove the boom mic that it stays muted. I have also had issues with the dongle where my headset will randomly disconnect and reconnect to my computer and this has caused me to lose calls with prospects, but admittedly this issue seems to be happening less often as the product begins to break in so I am hoping it eventually stops altogether. Overall, I understand that this is a newer company and hope that they correct these issues as they grow. I believe they have created a product that is superior to anything I have seen from Jabra and believe the only way that they can surpass them is if they begin to take notes from their competitor.

My title:

Pretty good. If these were $250, OK great! But man, for $400, they missed the (simple) mark on some serious things, that's for sure.

Price: 2/5 - One of the pricier options. Had very high hopes for this price point. With an Apple high $400 price tag, they had better have the Apple level perfection and engineering.
Style: 5/5 - I personally really like the look, touch, and feel of them. Some say they are boring but I don't see it. They remind me of a 1990's Saab for some reason.
Setup: 4/5 - No issues. Nothing stellar. Some Fancais only items in the app. Kind of surprising seeing how limited of a population reach that language is. Ne touche pas mon coeur. That's the extent of my knowledge of the language, ha!
Performance - Caller End - 4/5 - Much improved over the unit I was using before. Would love to have a volume equalizer so all callers are the same click on the volume level, no matter their volume transmission. The ultra quite noise cancellation helps in this though for low speakers.
Performance - My End - 4/5 - Sound is consistent. LOVE that it mutes my personal iphone's music when a call from my computer comes in.
Performance - Connection - 1/5 - Next to the computer, no problem. More than 20' away in a Plaster/Lath home, good luck. Yes, it is connected via the dongle.
Performance - Features - 0/5 - Unable to accept calls via headset via the button. This has some to do with Avaya one x but why is Plantronics the only one to be successful in this????
Performance - Noise Suppression - 5/5 - Absolutely Phenomenal
Comfort - I am using the full cup over the ear. Pretty comfy. I am on the large cranium side of the population so NOTHING for a head ever fits. These maxed out in size are relatively comfy for two 5 hour sessions a day, 4 days a week. I they had only 1-2 centimeters more of travel they would likely not even be noticed. I am sure that is tough for designers though and I understand building for the majority, not the extremes.
Other - From a features/function standpoint - If they would make one side completely removable, these would be perfect. Who doesn't love a convertible! The removable mic is a fantastic touch making them usable as headsets. It would be really great to have a place to store the cap that covers the hole/connector where the mic snaps on. Really fantastic and functional mic design though.

Seller - Overall 4/5 but with some disappointments:
Shipping - I will sound like a whiny Millennial here but in a day where I can get a $3 toothbrush next day from Amazon, I was surprised this small and lightweight box took a full week to arrive from CA to OH. Just seemed really odd in a 2-3 day world. Minor complaint.
Pre Purchase - Absolutely incredible except I was very adamant that I needed it to accept calls from the headset with Avaya OneX.
Post Purchase - Abysmal. I purchased from HA purposely for the pre purchase info but more importantly the after purchase support. I made 2 different calls on 2 different days in search of help trying to get it to accept calls on the headset via the button. I almost wanted to apologize to the guy for whatever I was interrupting him from. Very dim customer service skills and very little eagerness to help. A follow up or holding on while the issues resolution was confirmed would have been nice also. NO, I don't want any help now, I unfortunately learned the issue is with the comparability with the device and Avaya OneX (thinking we must have the 1965 release, lolz). Think some coaching could fix this issue real quick. Easypeasy!

Would I buy Orosound Products again? Sure thing
Would I buy from HA again? Undoubtedly
Are there small ways each company could improve? You betcha! Couldn't we all?

Purchased the Orosound Tilde Pro Hybrid mainly for online meetings in noisy office environments where there are multiple people talking in background, plus fans and AC, and occasional loud vehicles / sirens, etc. outside. I've used a couple other headsets and earbuds, and this was a huge improvement. Headset does a great job of blocking background noise from speakers and microphone, and listeners said the mic was clear and natural sounding. Have only worn for 1-2 hours at a time, but over-ear headset was comfortable. Variable ANC setting is nice. Bluetooth works fine with no issues. Controls work well to connect bluetooth, answer and hang up, check battery, etc.

Glad I purchased. No complaints so far. Prior to purchase, I also borrowed a Jabra Evolve2 75 and 85 from co-workers. There was not a huge difference in performance, but I thought the Tilde Pro did a little better job. The Tilde Pro cost a bit more, but I am quite pleased with the choice.