Love that the headset will link to both my iPhone and my Laptop at the same time. Battery life seems amazing. Disappointed with minor crackling in sound quality and more concerned with Bluetooth dropping intermittently while on calls.
In all my years of office work I haven't had a need for a headset until recently. I wasn't sure how to begin. I didn't want to completely change my phone system - or have compatibility issues. I chatted at length with one of their reps who was able to find a good match for my phone system. He even explained, and recommended, a lifter, which I knew nothing about. (Glad I added that item.) The headset has been quite helpful when I'm working with a client and need to use both hands on the keyboard. No more putting people on speaker just so I can be hands-free! Thank you for working to match my needs to the right products, and even answering my followup questions.
works great. fits well. I wear glasses, which was an original concern but all is well. Lightweight and comfortable. I can easily switch between r/l ears. It looks like it would be bulky, but it certainly doesn't feel that way. Haven't tried connecting with my mobile yet, just computer softphone. I can answer my softphone calls from the earpiece (which is really awesome!). Even a setting where if its on the charging stand, then I pick it up and place on my ear, it auto-answers the call. Pretty cool.
However, the controller software will occasionally quit/close/die, in a manner where I can't tell/don't notice, thereby severing the connection with my softphone. So, on these occasions, my phone rings, I pick up the earpiece expecting to be able to answer the call... and nothing... That hasn't ticked me off enough to lower my star-rating... yet.
This Headset (D722U) is great for at home or office use. Fits comfortably over the ears and is fully adjustable, Has great sound quality and never heard someone ask "Huh?" over the phone, It's plug and play friendly (literally plugged in USB for the phone and started working), Meets all the standards for quality expected, and Compared to all the headsets used before would rate it in the top 3. Depending on preference by the wearer, Wired vs. Wireless, this Discover Headset is functionally great for both types. I would recommend for all Wired headset users. Although I prefer wireless headsets, I will still keep this one close by because of its usefulness.
This product is amazing!! i am constantly away from my desk and need to answer the phone when i am a good distance away. I have had no connection issues with distance I can hear clearly and they can hear me perfectly! I had trouble setting it up and called for help , they got my phone working in minutes! Easiest customer service I have enver dealt with.