Product Description
MDA500 QD smart audio processors seamlessly integrate mixed call environments and make it easy for CSRs to provide a better customer experience. Independent volume and mute controls allow for audio channel mixing to improve customer experience because customers can hear and be heard clearly. Plantronics Manager Pro also lets IT easily manage audio device deployment from the cloud and understand system performance with multiple metrics. Refer to Plantronics Manager Pro supported devices for full details.
Technical Specs
- Desk Phone Compatibility - All major desk phones
- Softphone Compatibility - Built for UC applications and softphones from Microsoft, Cisco, Avaya and others
- Headset Compatibility - EncorePro 500/700 Series 6 pin digital tops and EncorePro 500/700 4 pin standard tops
- Audio Performance - Advanced noise and echo cancellation ensures a clear and natural sound. Please see your respective headset product page on plantronics.com for more details
- Dimensions - H: 32.4mm x W: 82.8mm x D: 117.5mm
- Weight - .31 lbs/140 g
- Call Control - Call/answer end, mute, volume
- Supported Audio Mixing - Call recording (requires 3rd party PC application and Plantronics Hub), Agent greeting, Voice notes, Streaming audio
- Warranty - 2 Years
- MPN - 212164-01, UPC - 017229164239 (USB-A)
- MPN - 212174-01, UPC - 017229164253 (USB-C)
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