MDA500 QD smart audio processors seamlessly integrate mixed call environments and make it easy for CSRs to provide a better customer experience. Independent volume and mute controls allow for audio channel mixing to improve customer experience because customers can hear and be heard clearly. Plantronics Manager Pro also lets IT easily manage audio device deployment from the cloud and understand system performance with multiple metrics. Refer to Plantronics Manager Pro supported devices for full details.
- Desk Phone Compatibility - All major desk phones
- Softphone Compatibility - Built for UC applications and softphones from Microsoft, Cisco, Avaya and others
- Headset Compatibility - EncorePro 500/700 Series 6 pin digital tops and EncorePro 500/700 4 pin standard tops
- Audio Performance - Advanced noise and echo cancellation ensures a clear and natural sound. Please see your respective headset product page on plantronics.com for more details
- Dimensions - H: 32.4mm x W: 82.8mm x D: 117.5mm
- Weight - .31 lbs/140 g
- Call Control - Call/answer end, mute, volume
- Supported Audio Mixing - Call recording (requires 3rd party PC application and Plantronics Hub), Agent greeting, Voice notes, Streaming audio
- Warranty - 2 Years
- MPN - 212166-01, UPC - 017229164246 (USB-A)
- MPN - 212176-01, UPC - 017229164260 (USB-C)
Headset Advisor 110% Money-Back Guarantee
We are so confident you will love the products that you buy from Headset Advisor that we are providing a 110% money-back guarantee on all the products you buy from our store.
If you are not 100% satisfied with your purchase or we are not able to make it right, we will refund your money and pay you 10%.
How does the 110% money-back guarantee work?
It's simple. As long as your within our return policy (60-days from the date of purchase) and you are not satisfied and we cannot make it right. Then you can choose from these 2 options:
- 100% full refund to the payment method used & an additional 10% credit on account to be used for any future purchase.
- You can choose to receive a 110% credit on account that can be used towards the purchase of an alternative product.
How does the process work?
Simply reach out to your account manager or you can reach out to our guarantee department by emailing [email protected]
Simply indicate that you would like to take advantage of our 110% money-back guarantee.
FREE Shipping & FREE Returns
Included with every order is FREE standard shipping that typically arrives in 2-5 business days. There is always an option to upgrade to 2-day or overnight shipping if needed.
Decide the product is not for you?
No problem, we provide FREE pre-paid return shipping label to make the process easy and hassle-free.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.