There's 12 SKU's For the Engage 50 II you could potentially purchase, so to avoid the wrong variant being ordered, please contact us.
The Jabra Engage 50 II is a wired USB headset made with you in mind. Light, sturdy, sleek and comfortable for all day use.
Built with a smart microphone system that makes you sound more clear with, or without background noise. Ultimately giving your agents and customers a better call experience.
Headsets in call centers can easily break after daily use. The Engage 50 II was created with this in mind, and was stress tested with everything from the boom arm adjustment to impact resistance, so you have peace of mind to have a durable and long lasting headsets for many years. Plus you get a 3 year warranty.
Compatible with Engage+ software to analyze conversations as they happen gives you a look into factors affecting your customers call experience. Engage+ lets you know if background noise is being picked up, and lets you know if your agent has the right microphone positioning.
The Jabra Engage 50 II is also very easy to setup and use. This headset works with most of the leading UC platforms seamlessly, and offers call control from the headset with call software services like Amazon Connect, Genesys Cloud CX, and Nice CXone when used with the call controller. Also, certified with plaforms like Google Meet, Zoom, Microsoft Teams and many others.