Do you want the best headset? 
Prior to COVID, open plan offices were increasingly common, but they posed a challenge with employees getting distracted by background noise. The most effective solution is a high quality headset featuring noise cancellation in both the speakers and microphone.
It's not uncommon at first for companies to allow employees to use whichever headphones or earbuds they were using at home, but I would strongly encourage you or your organization to avoid this at all costs.
Here's why:
- It creates an inconsistent audio experience which causes a worse customer experience for those customer facing. Having to repeat yourself is bad for the employee and bad for the person on the other end.
- Gaming headsets, music headphones, earbuds or any other sort of audio device that isn't a professional headset made for work won't give the microphone performance you need in an open office to be heard clearly without background noise.
- Many companies today are using computer softphones like Zoom, Teams, RingCentral and many others. It's important the headset you get is compatible and works seamless when being used on your computer. Or, if you use a desk phone, compatibility is even more important to ensure you get a proper headset that works.
- IT support tickets increase and it then requires IT to figure out troubleshooting of various models, which takes time away from bigger tasks and causes frustration. Standardizing on a few best compatible headset models for people to choose from is a much better way to go.
That being said, these are 4 of the best headsets you can get with top tier noise canceling microphones.