Headset

man showing where to position headset microphone, and inserted images of where not to

Poor Headset Audio? Your Microphone Position Could Be the Problem

business communicationDoug Merritt
Poor headset audio quality isn’t always caused by the headset itself. In many cases, improper microphone placement is the real problem. Learn how m...
image of five people working in a contact center, with some headset options shown

What’s Changing in Contact Centers (And What It Means for Your Headsets)

business communication toolsDoug Merritt
Contact centers are evolving fast. Learn what’s changing, why audio quality matters more than ever, and how better headsets and tools can improve b...
Why Expensive Headsets Don’t Always Sound Better

Why Expensive Headsets Don’t Always Sound Better

Bluetooth headset qualityDoug Merritt
Think a more expensive headset guarantees better sound? Learn why audio quality often depends on setup, environment, and platform limitations, not ...
headset resting on laptop keypad with text saying how to set up your headset

How to Set Up Your Headset for the Best Audio Quality (Step-by-Step Guide)

bluetooth headset issuesDoug Merritt
Not getting the sound quality you expected from your headset? Learn how to properly set up your headset for the best audio performance on calls, me...