6 Steps To Enhancing Headset Performance With AI Noise Cancellation 2025

In today’s challenging work environment, having clear audio is critical for businesses, whether it’s a bank discussing financial information, a law firm protecting sensitive conversations, or a hospital having a conversation about a person’s private healthcare. Poor audio quality, plagued by background noise or muffled voices can impact productivity and professionalism. 

This blog brings to light common audio challenges, their costly impacts, and actionable steps you can take to enhance your headset performance through manufacturer software and incorporating the use of AI noise cancellation, like neep ai noise canceling software, which works with any headset, speakerphone, or audio device. Watch our video below for a live demo of neep tackling office noise.

Audio Challenges Most Businesses Face

Background noise and poor audio quality create significant hurdles for organizations across industries:

• Open Offices: Background noise, especially in open offices can easily disrupt calls, causing miscommunications that delay deals or claims processing, or even lead to errors due to poor audio quality.

• Sensitive Environments: At a hospital nurse’s station, background noise risks leaking private patient information, potentially violating HIPAA compliance. Similarly, law firms face breaches of client confidentiality if discussions are overheard. Conversations that involve sensitive information are widespread, and spans both public and private organizations. Keeping conversations private should be a high priority for any business.

• Remote Work: Working from home poses unique noise challenges that involve the sounds of children, pets, workers, delivery personnel and more. Having those sounds bleed into conversations undermines professionalism, and can tarnish brand image.

• Large Meetings: In conference rooms, echoey or distant voices during Zoom/Teams calls lead to misunderstandings, wasting up to 25% of meeting time, per industry studies.

• Highly Important Calls: Poor audio in financial or legal settings can obscure critical details, leading to errors costing thousands or damaging client trust.

These issues increase frustration, reduce productivity, and harm professional credibility.

The Costly Impact of Poor Audio on Businesses

Subpar audio has tangible consequences for B2B operations:

1. Compliance Risks: Healthcare facilities face HIPAA fines (up to $1.5M per violation) Law firms risk ethical breaches or lawsuits from exposed client data.
2. Productivity Loss: Misheard instructions in government or insurance settings lead to rework, delaying projects or claims by hours or days or more.
3. Damaged Reputation: Unclear calls can signal unpreparedness, which can lead to compromised client confidence and potentially losing contracts.
4. Employee Fatigue: Straining to hear or be heard in noisy environments increases stress, contributing to burnout in high-pressure roles like hospitals or call centers.
5. Financial Costs: Errors from poor communication (e.g., wrong financial terms) can cost businesses thousands, while replacing outdated equipment strains budgets.

Addressing these challenges with tools like noise-canceling headsets and neep ai software is essential in maintaining client confidence, professional image, call efficiency, and healthier, happier employees. 

Step-by-Step: How to Enhance Audio for Better Meetings

Follow this checklist to optimize your audio setup for voice calls and video meetings for improving efficiency and productivity:

1. Choose Noise-Canceling Headsets:

• Select headsets with built-in noise cancellation, like the Yealink HA64 Pro or Discover headsets, for superior voice clarity in noisy offices. These reduce ambient sounds (e.g., office noise) for callers, ensuring your voice stands out.

• Example: The Yealink HA64 Pro’s 3-mic system filters background noise, ideal for banking, healthcare, legal and government calls.

2. Enable Active Noise Cancellation (ANC):

• Use headsets with Active Noise Cancellation (ANC) to block distractions for the wearer, helping focus during critical calls.

• Adjust ANC settings via headset buttons or companion apps for optimal noise reduction. Settings vary, so select the one that best meets your needs.

3. Optimize Headset Settings with Manufacturer Software:

• Download free software like Yealink USB Connect, Poly Lens, or Jabra Direct to fine-tune adjustments such as sidetone, and audio settings.

• Example: Adjust sidetone so that you can hear your voice while speaking, thereby allowing you to adjust your speaking volume to an appropriate level.

4. Adjust Computer/Mobile Settings:

• In Zoom/Teams, enable “Suppress Background Noise” (Low, medium and high settings. Set to High for noisy environments like hospitals).

• On computers, adjust mic input levels (Control Panel > Sound > Recording) to help regulate microphone sound.

• For mobiles, enable noise reduction in call settings (e.g., iPhone’s Voice Isolation mode).

5. Integrate neep ai Noise Canceling Software:

• Download neep software from neep.com (free 14-day trial) and install it on your PC/Mac.

• Select your audio device (headset, speakerphone, or built-in mic) in neep ai’s settings.

• Able to filter out distractions (e.g., keyboard sounds, office conversations) from both ends of the call.

• Test in a noisy environment using Zoom’s test call feature to verify clarity.

• Works universally with any audio device, enhancing Yealink, Discover, or even budget headsets, earbuds or speakerphones.

6. Test and Monitor:

• Conduct a test call in your typical environment (e.g., nurse’s station, law office, or open office).

• Use Logitech Sync or similar tools to monitor headset performance remotely for IT teams.

Watch our video above to see neep software in action, paired with a Yealink HA64 Pro, eliminating office noise in real-time. And, if you want to see how the Yealink HA64 Pro wireless headset handles extreme noise, like a leaf blower and weed wacker, check out this fun, short, two minute video below:

Benefits of Addressing Audio Noise for Businesses

Any business or Government Agency that recognizes background noise is a problem that needs solving, will discover many meaningful benefits:

• Compliance and Security: Clear audio prevents leaks, ensuring HIPAA compliance in healthcare or confidentiality in legal/government settings.

• Increased Productivity: Noise-free calls allow them to proceed more quickly because there’s no need to repeat or clarify due to distractions. Key decisions can speed up as well helping to keep transactions moving ahead rather than getting bogged down due to bad audio.

• Enhanced Professionalism: Crystal-clear audio builds trust with clients, strengthening brand image whether you work in Healthcare, Legal, Insurance or Government.

• Reduced Stress: Less strain from noise improves employee focus and reduces burnout in high-pressure environments. To learn more about how noise in the workplace impacts employees, here's an article you might find interesting.

• Cost Savings: Fewer errors and efficient meetings lower operational costs; leasing minimizes upfront investment.

Recommended Solution: neep ai noise canceling software + Yealink HA64 Pro & Discover Headsets

For unmatched audio clarity, pair neep ai noise canceling software with the Yealink HA64 Pro. neep ai noise canceling software enhances any audio device, filtering noise from both ends of calls, while Yealink’s DECT range (600 ft), and modern features and Discover’s affordability suit large teams. Try neep ai free for 14 days at neep.com.

Ways To Save On New Hardware

Upgrade your team to better sounding equipment affordably:

1. Trade in old headsets for cash or credit.
2. Use coupon code BLOG for a discount at checkout on headsetadvisor.com.
3. Combine trade-ins and coupons for maximum savings.
4. Lease headsets/software with no upfront cost - contact us for a quote.
5. Request bulk discounts for large teams - contact us for a quote.

Business Leasing Program

Equip your team through our business leasing program, offering affordable, low monthly rates. Includes non-expiring warranties, free replacements, accessories (e.g., ear cushions, batteries), and lifetime support. This is a great way for businesses or government offices to affordably set up a team with new equipment, without the need for the up front investment. Call 800-683-5715 or email info@headsetadvisor.com for details.

Headset Advisor: Your Audio Partner

With over 30 years of B2B expertise, Headset Advisor delivers tailored solutions for banks, hospitals, government agencies, and more. Contact us for a free demo or consultation at 800-683-5715 or info@headsetadvisor.com.

Related Posts

• Top 10 Tips for Improving Call Clarity in Noisy Environments

• EPOS Impact 1000: Best Wireless Headset for Hybrid Workers in 2025

• Are Earbuds Good Enough for Telehealth? Pros, Cons, and Better Alternatives

   

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Frequently Asked Questions (FAQs)

1. What is neep ai noise canceling software?
   An AI-powered tool that removes background noise from any headset, speakerphone, or audio device for clearer calls. It learns your voice, and then will separate it from other voices and noise for better sounding audio. It’s affordable, easy to use, and available on a monthly, or annual plan.

2. How does neep ai noise canceling software improve meeting audio?
   It filters out distractions (e.g., office noise, barking dogs etc) from both ends of the call, enhancing call clarity - try it free at neep.com.

3. Does neep ai noise canceling software work with any headset?
   Yes, it’s compatible with headset brands like Yealink, Discover, Poly, EPOS, Logitech, Jabra or others, as well as with other audio devices such as conference phones, and more. 

4. Can noise-canceling headsets help in open offices?
   Absolutely, models like Yealink HA64 Pro reduce ambient noise for callers, while headsets with ANC help those wearing the headset to remain focused by not getting distracted by the sounds going on around them.

5. How do I lease audio solutions?
   Our business leasing program offers a low monthly rate, full support, and no upfront costs - call 800-683-5715.

6. What’s the benefit of downloading and using manufacturer software?
   Tools like Poly Lens or Yealink USB Connect optimize headset settings for noise suppression and voice clarity. It also gives you the ability to access features not available on the headset itself. You can also update your device firmware to help keep it operating at its best.