Jabra Link 370 USB Adapter - Why You Need To Use It | Headset Advisor

It’s not uncommon for someone to feel that they don’t need the Jabra Link 370 USB adapter when purchasing a wireless headset for computer use. After all, the headset is Bluetooth, and the computer has Bluetooth, so why would you need a USB adapter, right? 

In this blog I'll cover the reasons why you really want to get the headset bundle that comes with the USB adapter, or at least purchase it separately. I’ll explain what drawbacks there are when you use the computer Bluetooth connection compared to USB. 

Before I get started, I want to let you know that I recorded a video where we go over these exact points. If you’d rather watch the video, which is just under three minutes, rather than read the information, I’ll insert the video below for easy access. 

If you’re still reading this, then join me as I get into the details of Bluetooth and using the Jabra Link 370 when using a Jabra wireless headset.

It makes a world of sense to view a Bluetooth wireless headset as a compatible device to a Bluetooth enabled computer. Pair the two together, and you should be good to go. Well, on the surface it would appear that way. Will it work? Yes, it sure will. Will it work great? Well, not so much. Here’s why: 

Limited talk range 

  1. When you pair up a Bluetooth enabled wireless headset to a computer that has Bluetooth, you will have very limited wireless talk range. Compared to DECT connectivity, or using a USB dongle, you’ll experience far less wireless mobility. 

Compromised sound quality 

  1. Chances are high that when you connect a Bluetooth wireless headset to a Bluetooth enabled computer, the use is for business. On important business calls, you want to sound your best. That’s not going to happen when you use a Bluetooth wireless headset to a computer. You won’t sound your best. 

Cutting in and out 

  1. You might experience your voice cutting in and cutting out. Not exactly the kind of experience you want to give to your callers. 

No remote answering of phone calls 

  1. You’ll more than likely be unable to answer calls when away from your desk, and you won’t be able to end those calls either. Instead, you’ll need to be at your desk to take and end a call.

    One of the great benefits of having a wireless headset besides being wireless, is being able to answer and end calls remotely. That’s something you’ll sacrifice if not using a USB adapter. 

No microphone mute/unmute from headset 

  1. In some cases you won’t be able to mute and unmute your microphone from the headset as you would normally be able to do. That’s inconvenient for sure. 

If your plans are to use a Bluetooth wireless headset with a mobile device, like a mobile phone or tablet for example, then using it without the Jabra Link 370 USB adapter would be absolutely fine.

The problems surface when you take that Bluetooth wireless headset and start using it with a computer without the Adapter. 

If you purchased a Bluetooth wireless headset for use with a computer and discovered some of these drawbacks, don’t feel like your purchase was wasted.

In the case of a Jabra wireless headset, for example, you can purchase the 370 USB adapter separately. Once you introduce the USB adapter into the mix, those problems you were having should vanish.

In fact, I think your frown will turn completely upside down with how pleased you’ll be with the improvements you’ll see. 

My message in this blog is simple, and it’s clear. If you plan to use a Bluetooth wireless headset with a computer, don’t expect great results if using a Bluetooth connection.

Your results will be far better if you use your wireless headset with the USB adapter. Will you pay a little more? Absolutely.

But, for the significant improvements, the price difference is well worth it if you like: 

  • A more steady and stable wireless connection 
  • Better sound quality 
  • Longer wireless range 
  • Remote answer and end of phone calls
  • Mute the call from the headset 

I feel safe in saying that most people would find the benefits above worth the modest price difference. If you ran a side by side test where you connected a Bluetooth wireless headset to a computer and compared both connections (Bluetooth and USB), you’ll quickly see the notable performance differences. 

Hopefully you got some value out of reading this blog. It’s my intent to do my best to bring helpful ideas, tips and product information to you. If you liked this blog, or any of our other content, make sure to follow us, like and subscribe because we’re bringing out fresh new content every single day.

Our mission is to be your sole source for information on anything that involves headsets. In time, I feel we’ll have so much content amassed that pretty much any information you might need could be found from our website, blogs, Youtube channel etc. Stay tuned, more content is on the way! 

Have headset questions, or need some help? 

If you have questions about headsets, and you’re not sure where to turn to get answers, look no further than to Headset Advisor. We’ve been consulting with customers since 1994, and we can be a great resource for you. 

Call us, email us, text us or chat live with us. We’re here to help you find the perfect headset that’s comfortable, sounds great, compatible with your system and within your budget. We even have a trade-in program for old headsets, and we offer a monthly headset rental plan too.
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1 comment



Hi David, can you tell us the Difference between Jabra Link 370 and Link 380?
I have some Jabra Devices, some with Link 370 and some with Link 380. If I want to use a Jabra Link 380 on my USB-Hub they tell me “…to much USB-Hubs connected…”"". If I use a Jabra Link 370, all is fine. Maybe the Jabra Link 380 needs to much Power?
What are the really benefits of a Link 380? (i Want use one Link 3** for all other devices)

my devices:
Jabra Evolve 75, Speak 710 with Link 370
Evolve2 75, Evolve2 65 with Link 380

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