About this item
- NOISE CANCELING MIC - The microphone, powered by EPOS AI™, intelligently isolates your voice, ensuring crystal-clear clarity for listeners by eliminating unwanted background noise.
- HYBRID ANC - Hybrid Active Noise Cancellation creates a quiet workspace by effectively suppressing background noise, minimizing brain fatigue, and boosting your productivity.
- BRAINADAPT™ - This unique EPOS technology reduces listening effort and fatigue, allowing you to maintain focus and energy throughout long workdays and demanding meetings
- LONG BATTERY - With up to 36 hours of talk time, you can communicate with confidence and stay connected all day long without needing to pause for frequent recharges.
- UC CERTIFIED - Certified for Microsoft Teams Open Office, Zoom, and Google Meet, ensuring seamless integration, one-touch call control, and premium audio quality.
Description
EPOS IMPACT 500 Wireless Headset

Smarter Sound. Smarter Focus. Boost Productivity And All Day Comfort
The EPOS IMPACT 500 is engineered for dynamic professionals in noisy and open office environments, providing unrivaled call clarity and focus-enhancing technology. Wireless range is rated up to 98 feet (line of sight), for a hands free, wire free calling experience. Comes with USB-C dongle, and USB-A adapter for cross platform compatibility. All day comfort, professional grade audio, in a quality, affordable wireless headset for calls and meetings.
✨ Top Features at a Glance
|
Feature |
Benefit |
|
EPOS AI™ Voice Pickup |
Adaptive 3-mic technology intelligently removes background noise, ensuring your voice is heard clearly and naturally, like being in person. The microphones scan your background up to 32,000 times per second, adjusting for any detected background noise. Audio quality remains one of the most important features of any headset, making the EPOS 500 premium grade, and well worth considering. |
|
Hybrid Active Noise Cancellation (ANC) |
Effectively reduces ambient noise (on-call and off-call) to minimize listening effort, protecting your brain from fatigue and boosting focus, and productivity, while not getting distracted by the noise going on around you. |
|
EPOS BrainAdapt™ Tech |
Clinically proven to lessen brain fatigue and increase user productivity by up to 40%. |
|
Long-Lasting Performance Battery |
Up to 36 hours of talk time (over 50 hours of music playback with ANC activated) for professional performance all day long. Recharge time; 1 hour 30 minutes. |
|
UC Certified |
Certified for Microsoft Teams Open Office, Zoom, Cisco WebEx, and Google Meet for a seamless, professional experience. |
|
Native Bluetooth® (Future) |
Planned future software release for dongle-free Teams connectivity directly to PC, mobile, or tablet, simplifying your setup. |

💳 Acquire Your Technology Affordably
Investing in world-class headsets for your entire team is simple with our Business Lease Program, certain restrictions apply.
Acquire the EPOS IMPACT 500 and other critical technology with no upfront investment required. Just one low monthly rate keeps your team equipped with the best audio tools for peak performance. Contact us to learn more, or you can visit our lease page here.
💡 Got Questions? We’re Here to Help!

Our headset experts are standing by to ensure the EPOS IMPACT 500 is the perfect fit for your office or hybrid work environment. Reach out to the Headset Advisor team with any questions, we look forward to helping you! Call, email, or text us Monday - Friday, 7:00 a.m. to 4:00 p.m. PST.
❓ Frequently Asked Questions (FAQ) for the EPOS IMPACT 500
|
Question |
Answer |
|
How long does the headset last on a full charge? |
The headset offers up to 50 hours of music playback (with ANC activated) or over 36 hours of professional talk time, ensuring all-day performance. |
|
How long does it take to charge? |
The approximate charging time from empty to full is 1.5 hours via the included USB-C connection. |
|
What is the primary connectivity? |
The headset connects via Bluetooth 5.3 or via a physical USB-C cable. It also includes a Bluetooth dongle for enhanced stability and connection to a computer. |
|
Is it compatible with my collaboration platform? |
Yes. The IMPACT 500 is Certified for Microsoft Teams Open Office, and is also certified for leading platforms like Zoom, Cisco WebEx, and Google Meet. |
|
What type of noise cancellation does it use? |
It features Hybrid Active Noise Cancellation (ANC), which effectively reduces background noise to improve concentration and call clarity. |
|
How do I pair the headset with a new mobile phone? |
Press and hold the power button to enter pairing mode, then activate Bluetooth on your mobile device and select the headset from the list of available devices. |
|
How many devices can the headset connect to at once? |
The headset can save up to eight paired devices and can maintain a simultaneous connection to two devices at any given time (e.g., PC and mobile phone). |
|
What is EPOS Connect and why do I need it? |
EPOS Connect is the essential software used to manage device settings, customize features, and ensure your headset's firmware is up-to-date for optimal performance and UC integration. |
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