Poly Blackwire 3320 Wired Headset: Affordable Comfort & Professional Sound

Sale price$44.99

$1.80/mo. 36-Month lease with extended warranty
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Variant: Teams

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About this item

  • PROFESSIONAL SOUND QUALITY. When on important calls or meetings, you need to sound your best. The Blackwire 3320 provides amazing, rich sound only found on far more expensive headsets. If you want to sound professional, but don’t want to break the bank to get it, then this is the headset for you.
  • NOISE CANCELING MICROPHONE. Background noise can distract your callers, and when that happens, you risk having your message getting lost. The Blackwire 3320 comes with a noise canceling microphone to help dampen down the noise so your callers hear you, and not what’s going on around you.
  • LIGHTWEIGHT & COMFORTABLE. The Blackwire 3320 won’t weigh you down because it only weighs 4.5 ounces, which by headset standards, is light. Comfort begins with weight, but there’s more to comfort. The 3320 also has a nicely padded headband and ear cushions for additional comfort for all-day wearing.
  • INLINE CONTROLLER. The Poly Blackwire 3320 comes with a convenient inline controller for adjusting volume, muting the microphone, or taking calls. Within easy reach, it’s located on the generous 7 foot connector cord that plugs into the computer via USB-C, and also includes a USB-C to USB-A adapter.
  • TEAMS & ZOOM CERTIFIED. Whether you use Microsoft Teams, or Zoom, you’ll be treated to additional features and functionality. That’s because the headset comes pre-configured for use with those applications, so no downloading software is required, which should make you and the IT Department happy.



The Poly Blackwire 3320 USB wired headset is affordable, and delivers a reliable and comfortable solution for everyday communication needs in your office or call center. If you’re looking for new headsets that provide professional sound, remove unwanted noise, and are extremely comfortable, then keep the Poly Blackwire 3320 on your short list because this is one headset you need to get to know better.

Prefer To Watch A 3320 Video Review?

If you’d rather watch a video review of the Poly Blackwire 3320, then make sure to check it out below because you’ll learn about its features, and you’ll also hear how it sounds, and handles background noise.

What Comes In The Box

  • Blackwire 3320 wired USB headset with inline controller with 7 foot cable
  • USB-C to USB-A adapter
  • User Guide

Here are some things that make the Poly Blackwire 3320 a great value.


Poly Blackwire USB headset

When you take your first look at the Blackwire 3320, you can’t help but notice how nice the fit and finish is. It has an appealing appearance which is a bit unexpected considering this is a headset priced under $50.00. Said another way, this is a nice looking, well-built, affordable headset.


Weight.The Blackwire 3320 wired headset begins by being lightweight and comfortable. It weighs just 130 grams, or 4.5 ounces which is a great starting point if you’re interested in a comfortable headset.  Most double ear headsets weigh 6 ounces, with some reaching as much as 10. 

Ear speakers.The earspeakers are made to rotate a full 180 degrees allowing for a customized fit, and to allow the headset to lay flat on a desk, or make it easier to transport. The ear cushions are made of foam and when you put the headset on, you can’t help but notice the soft feel they provide. Soft ear cushions are part of what goes into making a headset comfortable.

Headband. The headband adjusts to your specific size requirements, and it’s nicely padded. Wherever the band comes in contact with your head, it will be met with a nice soft cushion which makes it nice if you need to wear the Blackwire 3320 for long periods of time.

Microphone Sound Quality:

Poly Blackwire 3320 audio quality

Truly Amazing Sound. The Poly Blackwire 3320 comes with a professional grade microphone that truly delivers sound quality typically found on premium headsets, thanks to Poly’s Speech Clarity technology. It sounds incredibly rich which is surprising given this is an entry level headset. But voice sound quality is only one factor in judging the quality of a headset microphone, because you can’t ignore noise, and its impact on conversations. 

Noise canceling mic. The omni directional, noise canceling microphone on the Blackwire 3320 is designed to dampen background noise so your callers aren’t distracted by the sounds going on around you. When they’re not distracted, they can focus on your message.

Flexible boom. The microphone boom is flexible which allows it to be placed in the optimum position, which is two fingers width from the corner of your mouth, and a pinch below your lower lip. Rigid microphones don’t allow for fine adjustments, which can lead to inferior sound quality.

If you’re looking for a value priced headset, one that sounds good, your search may have just ended.

Passive Noise Cancellation:

No ANC. While the Poly Blackwire 3320 doesn’t offer Active Noise Cancellation, it does remove noise passively through the ear cup design, the ear cushions themselves and having both ears covered. This helps to minimize noise distractions in moderately noisy environments.

Connectivity & Compatibility:

Poly Blackwire 3320 compatibility

For use with computers. The Poly Blackwire 3320 USB headset connects to desktop and laptop computers. It comes with a USB-C connector, and if your computer uses the type A port, then you’ll be happy to know that it comes with a USB-C to USB-A adapter. So whichever type of USB port your computer uses, the Blackwire 3320 will plug in.

The 3320 USB headset comes in two variants:

  • Microsoft Teams
  • UC

If you use Microsoft Teams exclusively, then you'll want to select the Teams version. Otherwise, if you use a combination of applications like Dialpad, and RingCentral for example, then you'd select the UC variant.

The Blackwire 3320 can be used with Windows 10 and above, and MacOS. It can be used with all the leading UC platforms such as RingCentral, Dialpad and others, and it's certified with Microsoft and Zoom for additional calling features.

Special Features:

Poly Blackwire 3320 inline controls
  • In-line controls allow you to easily adjust volume, mute your microphone, and answer/end calls with a cable length over 7 feet, so there’s plenty of cable for you to move around freely.

  • For those who use Microsoft Teams or Zoom, you have convenient features available right from the headset. Answer and end calls, launch a meeting and more.
  • Hi-Fi stereo provides clear audio for both calls and multimedia using 32mm ear speakers.


  • 2-year standard Poly warranty.

Stay Connected, Stay Comfortable, Sound Great:

Poly Blackwrie 3320 ease of use

The Poly Blackwire 3320 USB wired headset is a cost-effective solution for basic office, and call center needs. Its lightweight at just 4.5 ounces, has a comfortable design, amazingly rich, clear audio quality, and convenient in-line controls all help to ensure efficient, comfortable and clear communication throughout the workday.

We Recommend Poly Blackwire 3320 If:

  • If you use computers for voice and video calls, and you're looking for a lightweight, comfortable and affordable wired headset for use in an office, or call center.

  • You see value on ease of use with plug-and-play connectivity, and convenient in-line controls for call management.

  • Your work environment has moderate background noise.

Need more noise cancellation? For more advanced noise cancellation, make sure to check out neep noise canceling software that removes noise on both ends of the conversation. Go to neep.com to learn more, or to request your free trial.

Contact Headset Advisor Today For Professional Advice

Headset Advisor customer serviceHeadset Advisor has been assisting customers since 1994. We’re knowledgeable, and experienced so we can help you find the right, compatible solution for your exact needs. Contact us today, and one of our trained, and friendly Advisors will be happy to help!


Poly Blackwire 3320 Datasheet

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