Jabra Engage 65 Convertible Wireless Headset

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Description

If you work in an office, and you're looking for a new headset to connect to a desk phone, and also to a computer, you've come to the right place, because the Jabra Engage 65 convertible lets you connect to both

Jabra engage 65 earpiece being worn by a woman standing up in an office next to coworker

You can use the Jabra Engage 65 with your desktop or laptop, as well as connect it to your office desk phone. Choose which device you want the headset to default to, and when you get a call it prioritizes that device. Press the call control button, and your call is connected. That makes taking calls and toggling between calls, and devices simple and easy.

When you choose a Jabra Engage 65, you're choosing a professional grade business headset that lets you choose your style.

image of 3 different Jabra Engage 65 convertible wearing styles; earpiece, headband  and neckband

And no matter which model you select, you can count on sound quality that's top notch.

Sound like a Pro

Close shot of the Jabra Engage 65 microphone boom

The Engage 65 wireless headset comes with dual microphones that are designed to pick up your voice loud and clear, but it's also designed to remove background noise. And we all know how unwanted background noise can challenge you when you're on important business calls. Whether that's the sounds of children, dogs barking, noisy coworkers, they can all be very distracting.

Want to hear how it sounds?

If you'd like to hear how the microphone sounds on the Engage 65, and how well it removes unwanted background noise, or if you just want to learn more, check out the review video below.

The bottom line is you need to sound professional on your calls, and you don't want your callers to hear the sounds going on around you.  Rest assured you'll get both when you put an Engage 65 to work.

Comfort

There are several things that go into making a headset comfortable. One of those things is its weight.

Weight

The Jabra Engage 65 convertible headset weighs just 0.63 ounces, or 18 grams. That means by convertible ear headset standards, the Engage 65 convertible is light, in fact, super light. And the truth is, a lighter headset is generally a more comfortable one.

Soft Ear cushions

Engage 65 ear cushion close up showing its design

The ear cushion on the mono headband is very soft, and it molds to the shape of your ear which makes having it up against your ear all day far more comfortable than ordinary cushions. And believe me when I say, not all headset ear cushions can make that claim. We know, because we've tested hundreds of headsets for almost 30 years.

Engage 65 Ear Speaker

Close up of the Jabra Engage 65 earpiece

The earpiece on the Jabra Engage 65 convertible is designed to give you a snug, secure fit and feel, while giving you sound that's piped directly into your ear so you can hear better. You can choose the earpiece that works best for you for a comfortable fit.

Choose the ear gel that's right for you

image of a Jabra engage 65 earpiece with two sizes of ear gels labled

Whether you use the earpiece, headband, or neckband, the speaker delivers sound that helps you hear your callers better. And that's not by accident, or even solely due to its design. That's because there's more to the story.

Speakers that do more

The ear speakers on the Jabra Engage 65 were specifically designed for business, and in particular, speech. In fact, the ear speaker software is designed to separate noise from speech making your calls significantly better. And that's one of the features on the Engage 65 you won't find on other headsets. Better sound, better results.

Jabra Engage 65 ear speaker filtering out noise

Set it, and forget it

And before leaving the subject of  ear speakers, here's something I think you'll like. You can select the sound level that's right for you, and that sound level will automatically remain at that point throughout the day. So there's  no need to keep looking for the volume buttons, because the Engage 65 takes care of all that for you.

Graphic that shows sound waves entering the headset ear speaker, and the same sound  waves exiting the ear speaker

Go further, get more done with the Engage 65

The Jabra Engage 65 is a DECT headset, and unlike its Bluetooth cousins, it gives you a lot more wireless range.

Jabra Engage 65 earpiece on desktop with text about wireless range

Typically, a Bluetooth headset will give you between 50 - 100 feet of wireless range. The Engage 65 is rated up to 330 feet / 100 meters. With that extra range, you can do more things, while still being accessible to take an incoming call when away from your desk. When it comes to wireless range, more is always better.

So if you need to go to the other side of the office, out to the warehouse, or upstairs in the house, you're covered when using the Engage 65.

Power to the people (using an Engage 65)

We all get busy, and every once in awhile most of will have one of "those" days. And when you do, the last thing you need is to have the battery die when you're in the middle of something important.

Fortunately, the Jabra Engage 65 keeps you connected, and talking even when you're having a really busy day.

Image of Jabra Engage 65 convertible on desktop with battery specifications  text

So when things get busy, and you're grinding your way through the day, rest assured that the battery in the Engage 65 will be with you every step of the way.

Jabra Engage 65 convertible earpiece headset with text that talks  about battery life and busylight

One last thing on the battery

Here's something you'll be interested to know. When you have the Jabra Engage 65 plugged in for a recharge, you can continue to use the headset. That's something you won't find on all headsets, including others you might be considering. With this enhanced feature, you have more access to your headset, and you can get more done.

Jabra engage 65 stereo headset on desk with cord plugged in and text that talks about using it as a wireless, or wired headset

So when other headsets keep you wailting, the Jabra Engage 65 keeps you talking.

Buttons on the Engage 65

One of the nice things about the Engage 65 is the ease of using it. Here's a pic that shows the buttons, and what they do

Image of the different buttons on the Jabra Engage 65 convertible

Busylight

When you're in the middle of a conversation, you need to keep your focus. And when someone walks up to you and starts talking, it disrupts the conversation. You can lose your concentration, which can negatively impact the outcome of your call.

Jabra Engage 65 earpiece with arrows and text pointing out the busylight

The Jabra Engage 65 comes with integrated busylights.

When you get on a call, these lights turn on to let those around you know you're busy, and not to be disturbed. Fewer interruptions means better focus which can lead to increased productivity.

Jabra Engage 65 Compatibility & Connectivity

You can use the Jabra Engage 65 with your deskphone, and also with a computer. So if you have voice or video calls scheduled, the Engage 65 is a great addition to your calls. You'll get very professional sound, and background noise will be dampened to the point, it may not be heard at all.

Jabra engage 65 earpiece on desk with text that  talks about connectivity

Here's a partial list of the UC applications that you can use a Jabra Engage 65 with:

collage of icons of the various UC software providers

So whether you use one of these providers, or others, the Engage 65 will work great! This is one headset you won't regret owning.

A Professional headset for those who like choices

We all like choices, and that's what you get with the Jabra Engage 65. It's up to you whether you choose the earpiece, headband or the super lightweight neckband because they're all included.  Choose one, and switch it up whenever you like

image of the Jabra Engage 65 earpiece resting in the charge cradle with yellow circular lines in the background, like  round sound waves. Man in lower left corner point upwards towards the text that says order your Engage 65 today.

Get the support you deserve

Everyone at some point will need to contact their headset vendor for support. What you get can be a roll of the dice.  The good news is when you place your trust in Headset Advisor, we don't give you the runaround, we give you the royal treatment.

Graphic image of the bullet points of service and support through Headset Advisor

Get a better service and support experience by choosing Headset Advisor as your trusted source for all things headset related.

Jabra Engage 65 Technical Specs

 Box Contents Headset, base, power supply, USB cable, desk phone cable, documentation, Quick start guide
Weight Base: 203g Headset: 83g (7.1 ounces & 2.9 ounces)
Connectivity Desk phone & softphone (PC)
Connectivity – how many devices 2
Connection type Micro USB, RJ-9 for handset, RJ-9 for desk phone audio, RJ-45 for AUX
Bluetooth device No
NFC

No

DECT device Yes 
Operating wireless range Up to 150m/490ft 
Headset bandwidth Narrowband and wideband. Optimized for music (when not in call)
Security DECT Security Step C & using FIPS approved algorithms for key generation, payload encryption and authentication
Warranty North America: 1 year limited warranty Europe/APAC: 2 year limited warranty
Battery
Talk time (up to / hours) Up to 13 hours
Standby Time 52 (improves with use of power nap feature)
Charging time 90 minutes
AC power supply Yes
Power consumption 7.5V/650mA
Battery status % after 30 min/60 min 40% after 30 min and 80% after 60 min
Fit & comfort
Headset form factor headband
Ear Hook No
EarGels No
Headband double ear speaker, adjustable height
Ear cushions Soft, conforming foam
Neckband No
Audio
Ear speaker size 2pcs Ø 28 x 3.9mm
Speaker Max output power <118 dBSPL(A)
Speaker frequency range 40Hz-16kHz
Speaker bandwidth music mode 40Hz-16kHz
Speaker bandwith speak mode 150 - 6.800Hz
Microphone type Dual Microphone - ECM Uni-Directional and Analog MEMS system
Microphone frequency range 100Hz-7.3KHz
Boom arm adjustable Yes to 270 degrees
Certifications CE, CB, FCC, IC, NOM,NTC, EAC, PSB, ICASA,TELEC, SIRIM,ACMA, NZ Telepermit, UL. Engage 65 Stereo and Mono variants are Zoom certified.
Meets Skype for Business Open Office requirements Yes
Certified for Zoom Yes
Music streaming via Bluetooth No
Intuitive audio controls Answer/end call - reject call - volume control
Voice mute function Yes
Busylight Yes. Integrated red light on the microphone tip and the headset, activated when on a call or manually by the user when busy, to act as a “do not disturb” signal (Convertible model has busylight on earcup only).
Busylight customization Yes
Digital Experiences
Background noise levels  Yes
Speech analytics Yes
Audio exposure Yes
Headset interaction logging Yes

 

Jabra Engage 65 FAQ's

Q:  What devices can you connect the Engage 65 to?

A: You can connect the Engage 65 to a USB device such as a phone, or Softphone, and one analog desk phone.

Q: How long does the battery last?

A:  The Engage 65 stereo and mono models have a battery that provides up to 13 hours depending on use. The Engage 65 convertible model provides up to 9 hours.

Q: Does the Engage 65 work on PC and Mac?

A:  Yes, it works on both operating systems

Q:  Can I use the Engage 65 wireless headset as a wired one?

A: Yes, but there are some things you need to be aware of:

Prerequisites

  • Firmware version 2.0.5

If you have installed firmware version 2.0.5 or later (Jabra Direct version 4.x or later is required to install the firmware update), you can use your Jabra Engage 65/75 wireless headset as a wired USB audio device. 

To use your headset as a wired USB audio device, use one of the following options:

    • Option 1
      1. Insert the USB cable into a USB port on the computer.
      2. Press and hold the volume up (+), volume down (-), or Mute button.
      3. Insert the USB cable into the headset.
      4. The headset LED will flash green. When it stops flashing, release the button. You can now select the Jabra Engage 65/75 as an audio device on the computer.


  • Option 2
    1. Insert the USB cable into the headset.
    2. Put the headset on.
    3. Press and hold the volume up (+), volume down (-), or Mute button.
    4. Insert the USB cable into a USB port on the computer.
    5. When you hear the power-on tone in the headset, release the button. You can now select the Jabra Engage 65/75 as an audio device on the computer.

The headset will return to DECT mode after 5 seconds if the USB wired mode is not established.

To change your headset back to a wireless connection, disconnect the USB cable from the headset. The headset will automatically reconnect to the base when it is within range.

Note
When your headset is connected as a wired USB audio device, call controls and the busylight feature on the headset are not supported.

Q: How much wireless range do you get with the Engage 65?

A: The Engage 65 mono and stereo models are rated up to 150 meters or 490 feet. The amount of range you'll  get will depend on the type and number of obstruction you have between the headset and what it's communicating with. The more obstructions the weaker the wireless signal, which means shorter range. But in an ideal environment, 490 feet would be the most you should expect, with a higher chance you'll get less.

Q: How secure are my calls when using the Engage 65?

A: Very secure. In fact, the Engage 65 doesn't use the typical  Bluetooth signal, it uses DECT which is known to be more secure. The Engage 65 goes beyond level C security making it even more secure which gives you greater protection against intrusions.

Q:  Can I use the Jabra Engage 65 for hot-desking?

A: Yes. This is due to the stereo and mono models ability to share the same base. 

Q: How can I reduce echo in my headset?

A: You may need to check the settings on the base to see if you have the microphone volume too high.  You can also check to see if you're positioning the microphone too close to your mouth which can cause this condition. Also, if you hear echo when you're talking, it could be sidetone that needs adjusting. Try these three things, and chances are good that the echo you hear will disappear.

Q: How do I connec the Jabra Engage 65 to a desk phone that doesn't have a headset port?

A: There are many different types of phones, with some having a dedicated headset port, and some that do not. The instructions below should help you get the headset connected to a phone that doesn't have a headset port.

    1. Unplug the handset cable from the handset port on the desk phone, and plug it into the  port on the base.
    2. Plug the supplied phone cable into the  port on the base, and into the handset port on the desk phone.
    3. Plug the base into a power supply using the supplied AC adapter.




  1. For Jabra Engage 75 with touchscreen, select a language on the base and then start the setup wizard.
    For Jabra Engage 65 the initial setup is complete.


Note: For more assistance with your specific desk phone, visit www.jabra.com/compatibilityguide.

Q: How do I connect my Jabra Engage 65 to my computer?

A: Below is a brief tutorial on getting your Engage 65 connected to a computer.

  1. Plug the supplied micro-USB cable into the  port on the base, and into an available USB port on your computer.
  2. Ensure the Jabra Engage is set as the default playback device and recording device in the sound settings of your operating system, and/or as the preferred softphone (such as Microsoft Teams).
  3. Plug the base into a power supply using the supplied AC adapter.



  4. Select a language on the base. Do not start the setup wizard. The base is already configured for computers, and does not require the setup wizard if you are only connecting to this type of telephony.

Q: How do I know if an automatic firmware update is available?

A:  First, you need to have Jabra Direct software downloaded.

If an automatic firmware update is available, you will see a notification and countdown to the update in the Jabra Direct dashboard and in Jabra Direct > Updates.

Q: How do I mute and unmute the microphone on my Jabra Engage 65 headset?

A: You actually have two ways to do that.

To mute/unmute the microphone on your Jabra Engage 65, press the Mute button on the headset or on the base.

Convertible headset

 

Mono and stereo headset

 

Base overview

Q: How do I set up a conference call using other Engage 65 headsets?

A: You can set up a conference call with the Jabra Engage 65 by pairing up to three additional headsets with the same base. You can pair a headset “over the air” or dock it in the base. If you dock a headset in the base, the headset must have the same docking interface as the base. For example, a Jabra Engage mono headset and a Jabra Engage mono or stereo base.

1. Add headset(s) using base docking




  1. Undock the primary headset.
  2. Dock an additional headset in the base.
  3. When the headset has been successfully paired with the base, a voice prompt is announced in the primary headset. Press the Call button on the primary headset to accept the additional headset. The audio is then shared with additional headsets, which are muted by default.


2. Add headset(s) without base docking (pair over the air)

  1. Undock the primary headset.
  2. Turn off the additional headset by holding the Call button for 4 seconds.
  3. Hold the  (3 seconds) on the base. The Conference LED  will flash.
  4. Put the additional headset into pairing mode by holding the Call button for 5 seconds until the LED on the headset flashes blue. The base and the headset will attempt to pair.
  5. Press the Call button on the primary headset to accept the additional headset, and complete the pairing. The audio is then shared between headsets, which are muted by default.

End or leave a conference call
To end the call for all headsets, press the Call button on the primary headset, or dock the primary headset in the base. Additional headsets can leave the conference by pressing the Call button on the headset, or by docking the additional headset in the primary headset base (not the additional headset base). The conference call will continue for all other headsets.

Permanent conference mode
By default, the conference will end automatically for all additional headsets when the call ends. To continue the conference with the additional headsets until the primary headset is docked, change this specific setting in Jabra Direct.

Engage 65 Downloads

Jabra Engage 65 Stereo Datasheet

Jabra Engage 65 Stereo Setup

Jabra Engage 65 Stereo Manual

Engage 65 compatibility tool

Jabra Density whitepaper


Engage 65 Videos

Plantronics Savi 8220 Vs. Jabra Engage 65 Duo In-Depth Comparison | Mic and Speaker Test!

How to set up the Jabra Engage 65 and get it connected

How to get the best fit and performance from your Jabra Engage 65

How to set up the Jabra Engage 65 to a computer

How to set up the Engage 65 to a desk phone

How to keep your Jabra Engage 65 headset working

How to use the conference feature on the Jabra Engage 65

SHOWDOWN Jabra Engage 65 vs Discover Adapt 30 Wireless Headset Comparison - LIVE MIC & SPEAKER TEST!

Plantronics Savi 8220 vs. Jabra Engage 65 comparison with sound test

What's the Difference between Jabra Evolve vs Engage? Full MIC & SPEAKER TEST!


Best Alternative Headset to the Jabra Engage 65 mono and duo

Discover Adapt 30


Engage 65 Accessories

Jabra USB-A Cable | 14201-26

Jabra Link | 14201-10

Jabra Link | 14201-17

Jabra Link | 14201-20

Jabra Link | 14201-27

Jabra Link 14201-30

Jabra Link 14201-31

Jabra Link 14201-32

Jabra Link 14201-33

Jabra Link 14201-35

Jabra Link 14201-40


 

 

 

 

 

 

 

Downloads

Jabra Engage 65 Convertible Datasheet

Jabra Engage 65 Convertible Setup

Jabra Engage 65 Convertible Manual

 

Videos

SHOWDOWN Jabra Engage 65 vs Discover Adapt 30 Wireless Headset Comparison - LIVE MIC & SPEAKER TEST!

Plantronics Savi 8220 Vs. Jabra Engage 65 Duo In-Depth Comparison | Mic and Speaker Test!

What's the Difference between Jabra Evolve vs Engage? Full MIC & SPEAKER TEST!

 

Best Alternative Headset to the Jabra Engage 65 Convertible

 Discover D904 Convertible 

 

Accessories

Jabra USB-A Cable | 14201-26

Jabra Link | 14201-10

Jabra Link 14201-17

Jabra Link 14201-19

Jabra Link 14201-20

Jabra Link | 14201-27

Jabra Link 14201-30

Jabra Link 14201-31

Jabra Link 14201-32

Jabra Link 14201-33 

 

 

 


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