Do you want the best headset? 
How the HID Protocol is Revolutionizing Communication Headsets
For years, the world of communication headsets has been burdened with inconsistency. Traditional headsets designed for desk phones functioned with proprietary plugs such as Quick Disconnects (QD’s), with standards unique to each manufacturer. But with the rise of computer-based communication, the need for a standardized protocol became increasingly evident, and increasingly of interest to the buying public. Thankfully, the tide is turning, or even turned. The Human Interface Device (HID) protocol is emerging as a game-changer, simplifying headset integration and use across various platforms, while helping to establish a more consistent protocol across brands.
Watch Our Informative Video To Learn More
If you'd rather watch our video on HID, then check it out below to learn more.
Understanding Legacy Challenges
Historically, computer-based headsets faced compatibility issues with popular calling applications like Microsoft Teams, Zoom, Google Meet, and others. Each platform adopted its own standard, requiring headsets to be specifically adapted for use with the platform for optimal functionality. This meant:
- Limited Functionality: Headsets often required certification or optimization by the phone system manufacturer, ensuring compatibility with their specific call control buttons, as well as optimized audio.
- Compatibility Headaches: Every headset model needed to be configured for each phone system brand, creating a logistical nightmare, especially in environments where multiple brands have been deployed.
- Restricted Choice: Users were limited to a select pool of "approved" headsets, hindering their ability to get the best model for their specific needs, and limiting wearing style options.
How HID Protocol Streamlines Communication
The HID protocol offers a universal language for headsets and communication platforms. Here's how it simplifies your workflow:
- Universal Compatibility: HID-enabled headsets seamlessly integrate with any phone system platform that supports the protocol. This eliminates the need for specific programming or certification.
- Platform Independence: HID works across various applications, including Microsoft Teams, Zoom, RingCentral, 8x8, Ooma, Vonage, 3CX, and Dialpad. You can switch platforms freely without worrying about compatibility issues. This provides greater versatility to select the right equipment for your exact needs without compatibility concerns.
- Streamlined Control: HID allows you to leverage the buttons on your headset to interact with your chosen phone system. This includes essential functions like answering/ending calls, adjusting volume, and muting/unmuting the microphone. Not having these features leaves the user with an experience less convenient, and more cumbersome because accessing calls remotely, or making adjustments, typically require you to return to the desk.
HID - A Practical Example
Let's examine a real-world scenario such as someone using Google Meet and a Jabra Evolve 2 65 Flex headset with a Jabra Link 380 USB adapter.
- Configuration Simplicity: When you activate the headset, the Jabra Link 380 is recognized as a HID device within Google Meet's call control settings.
- Intuitive Control: During a video meeting, pressing the button on the headset directly hangs up the call or mutes/unmutes the microphone within the application.
- Bluetooth Limitations: While Bluetooth connectivity allows you to use the Jabra Evolve 2 as a microphone and speaker, it bypasses HID functionality. This means you cannot control call functions directly from the headset buttons.
Freedom to Roam: The Benefits of HID for Busy Professionals
One of the most significant advantages of HID is its ability to facilitate mobility. Imagine this scenario:
- Untethered Communication: You're using a Microsoft Teams-supported headset with HID. An incoming call arrives while you're away from your desk. Simply press the button on your headset to answer the call, allowing you to stay productive and connected, even on the go. This allows you to get more done during your workday.
Enabling Seamless Integration: How to Find HID-Compatible Headsets
Finding a headset that supports HID is easier than ever. Here are some helpful tips:
- Dedicated Resources: Headset Advisor curates a comprehensive list of thoroughly tested HID-compatible headsets on their website (https://headsetadvisor.com).On the Headset Advisor homepage, you’ll find a headset compatibility tool to help make finding the right headset even easier. This eliminates the need to navigate outdated compatibility lists from individual phone system manufacturers.
- Prioritize Business-Grade Features: Look for headsets designed for professional use, such as those offered by Discover, Jabra, and Yealink. These brands typically prioritize features like durability, comfort, and functionalities that enhance productivity.
Looking Ahead: The Future of Headsets with HID Protocol
The adoption of HID signifies a positive shift towards a more standardized and user-friendly communication headset landscape. As technology continues to evolve, we can expect to see even greater advancements:
- Enhanced Functionality: Future iterations of HID might incorporate additional functionalities beyond basic call controls, potentially allowing for volume adjustments within applications or media playback controls and more.
- Universal Integration: Widespread adoption of HID across various communication platforms and devices could create a truly seamless user experience.
Final Thoughts
The HID protocol presents a compelling value proposition for anyone who utilizes a headset for computer-based communication for voice and video applications. By adopting an HID-enabled headset, you gain:
- Unparalleled Compatibility: Freedom to choose from a wider range of headsets without compatibility concerns.
- Simplified Control: Seamless interaction with your chosen communication platform using the intuitive buttons on your headset.
- Enhanced Mobility: The ability to answer and manage calls while away from your desk, providing greater flexibility and increased productivity.
In summary, the HID protocol is a game-changer that streamlines communication, reduces frustration, and empowers users to focus on their work. By understanding the benefits of HID and selecting a compatible headset, you can elevate your communication experience and unlock new levels of efficiency.
Di$count
We all like getting a nice discount when buying things. So if a new headset is something that’s on your shopping list, then make sure to use coupon code BLOG when checking out on our website.
Have Questions, Or Need Some Help?
Needs vary from company to company, and from person to person, and it’s not always easy to know which product best fits your application. Besides having a headset matching tool on our website, we also have professional, trained headset advisors available to help you find the perfect communication solution. Contact us today to learn more, or to get free expert advice.
