Do you want the best headset? 
In today's ever changing office environments, clear and efficient communication is paramount. Wireless headsets have become a game-changer for many office and remote workers, offering hands-free mobility and professional call quality. However, when it comes to integrating a Yealink WH62 and WH63 wireless headset with a non-Yealink desk phone, compatibility can become uncertain and confusing.
This blog post clarifies the role of the Yealink EHS60 and EHS61 adapters and ensures you get the perfect pairing for your specific needs. You can read this blog, or watch the informative Youtube video below.
Understanding the Yealink WH62/WH63 Headsets
The Yealink WH62 and WH63 wireless headsets offer exceptional sound quality, comfort, extended battery life and long wireless range – perfect for busy professionals. These headsets come in two primary styles:
- WH62: Available in single-ear (mono) and double-ear (stereo) configurations, ideal for users who prefer a more immersive audio experience or want to dampen background noise.
- WH63: A lightweight, earbud-style headset for those who prefer a more discreet look and an on-ear comfortable fit.
Initially, these Yealink headsets were designed for seamless integration with Yealink desk phones. However, for users with third-party desk phones like Polycom, Avaya, Mitel, or Cisco for example, the WH62 and WH63 weren’t compatible with those phones. This was seen as a problem, because many users of these third party phones wanted to use Yealink headsets.
Enter the EHS60 and EHS61 Adapters: Expanding Brand Connectivity
The Yealink EHS60 and EHS61 adapters bridge the gap between Yealink WH62/WH63 headsets and a wide range of third-party desk phones. These adapters act as a communication bridge, translating signals between the headset and the desk phone, enabling features like:
- Remote call control: Answer and end calls, mute, and volume adjustments directly from the headset.
- Busy lamp indication: View the status of your desk phone (on call, available) through a visual indicator on the headset base.
- Seamless call switching: Transition between calls on your desk phone and other connected devices (softphone, mobile phone) effortlessly.
Ensuring Compatibility: Checking for EHS Support
To guarantee successful operation with your third-party desk phone, it's crucial to verify EHS Adapter compatibility. Here's how:
- New headsets: Look for the "EHS60 or EHS61 Supported" label on the charging base of your Yealink WH62 or WH63 headset. This indicates the headset is equipped for use with the adapters.
- Existing headsets: If you already own a WH62 or WH63, check the charging base for the EHS support label. If it's absent, the headset may be an older version and won't work with the EHS 60/61 adapters.
- Purchasing online: When buying online from unauthorized resellers, be cautious. Old stock might not include the EHS functionality. Opt to buy from reputable retailers or directly from Yealink to ensure you receive compatible equipment.
Important Considerations:
- Touchscreen headsets: The EHS60 and EHS61 adapters are not compatible with touchscreen versions of the Yealink WH62/WH63 headsets.
- Third-party desk phone compatibility: While the EHS adapters expand connectivity to many makes and models of third party deskphones, make sure your specific desk phone model is compatible with either EHS60 or EHS61. So if you have questions, feel free to contact us, or you can consult the Yealink website or your desk phone manufacturer's compatibility list for confirmation on compatibility.
Finding the Right Solution: We're Here to Help
Choosing the ideal headset and ensuring compatibility with your existing desk phone setup can be confusing. Don't hesitate to contact our team of communication specialists! We'll guide you through the process, assess your needs, and recommend the perfect, compatible Yealink WH62/WH63 headset and EHS adapter combination for seamless communication in your office.
Final Thoughts
By understanding the functionality of the Yealink WH62/WH63 headsets and the role of the EHS60 and EHS61 adapters, you can unlock the full potential of wireless communication in your workspace. Don't settle for a frustrating experience – ensure compatibility and enjoy the benefits of clear, hands-free calls with your third-party desk phone. Leverage our expertise to help you find the ideal solution for your office communication needs!
