Plantronics CS540 Setup and APC-43 WITHOUT Sidecar - Headset Advisor

Step 1

Connect your Plantronics APC-41, APC-42 or APC-43 to the back of your Plantronics CS540 (C054) charging base. plantronics apc-43 setup

Step 2

On the other end of the Plantronics Hook Switch cable, plug the smoke colored cord into the HEADSET port of your Cisco phone, then plug the other end into the AUX port. If your Cisco phone has a sidecar, follow the CS540 setup guide with Cisco using a sidecar. plantronics apc-43 setup Sometimes within the Cisco desk phone, the Hook Switch cable needs to be enabled by the steps below.
  1. Click Settings
  2. Device Configuration
  3. Media Configuration
  4. Enable Hook Switch Mode following your device's specific configuration, which is especially important when completing a Plantronics C054 setup.

NOTE: If your phone doesn't allow you to enable the Hook Switch mode, your phone system admin will need to enable this setting in the Cisco Call Manager. This is a common issue encountered during the Plantronics C054 setup process

For newer phones like 8851 the settings may look a little different like Admin settings > AUX port > Enable E-hook headset

*For other helpful setup guides visit the Plantronics CS540 headset setup resource center*

C054C054 headsetCategory_setup guidesCisco hook switchCo54Cs540Cs540 headsetElectronic hook switchHook switch cablePlantronics apc 41Plantronics apc 42Plantronics apc 43Plantronics apc-40Plantronics c054Plantronics co54Plantronics cs540

Leave a comment

All comments are moderated before being published

Sound like a pro on every call, even if your dog is barking in the background

Eliminate background noises for your microphone with Neep's AI-powered noise cancellation.

Try neep Free

Sound like a pro on every call, even if your dog is barking in the background

Eliminate background noises for your microphone with Neep's AI-powered noise cancellation.

Try neep Free

Blog posts

View all
Should IT Teams Really Deal With Office Headset Support Tickets? - Headset Advisor

Should IT Teams Really Deal With Office Headset Support Tickets?

headset tech supportDrew Merritt
What Is the Best Plantronics Wireless Headset? - Headset Advisor

What Is the Best Plantronics Wireless Headset?

best plantronics headsetDrew Merritt
What Is a UC Headset? - Headset Advisor

What Is a UC Headset? | Features, Benefits, and Compatibility

Category_OtherDrew Merritt
Which is the Best Headset for Business Calls on a Busy Sales Team? - Headset Advisor

Which is the Best Headset for Business Calls on a Busy Sales Team?

best bluetooth headset for sales callsDrew Merritt

8 Most Frequently Asked Questions About Office Headsets

Category_OtherDrew Merritt
5 Benefits Of Renting Your Office Headsets - Headset Advisor

5 Benefits Of Renting Your Office Headsets

Category_ComparisonDrew Merritt
The Complete Guide for Comfortable Office Headsets - Headset Advisor

The Complete Guide for Comfortable Office Headsets

best office headsetDavid Merritt

What Is the Best Wireless Headset for Office Phones?

best wireless headset for office phoneDrew Merritt
How to Connect Your Wireless Headset to an Office Phone - Headset Advisor

How to Connect Your Wireless Headset to an Office Phone

Category_How toDavid Merritt

Shop our Best Selling Headsets

View all
Discover Adapt 30: Noise Cancelling DECT Wireless Headset
Discover Discover Adapt 30: Noise Cancelling DECT Wireless Headset
Sale priceFrom $199.99Save $80.00 Regular price$279.99
17 reviews
Only 221 units left
Choose options
Discover D722U Over-Ear Noise Cancelling USB Wired Headset For Computer (Boomstick) - Headset AdvisorDiscover D722U Over-Ear Noise Cancelling USB Wired Headset For Computer (Boomstick) - Headset Advisor
Discover Discover D722U Over-Ear Noise Cancelling USB Headset (Boomstick)
Sale priceFrom $49.99Save $50.00 Regular price$99.99
69 reviews
Only 67 units left
Choose options
Discover D713U On-Ear USB Wired Headset - Headset Advisor
Discover Discover D713U: Comfortable On-Ear USB Headset with Mic
Sale priceFrom $39.99Save $40.00 Regular price$79.99
39 reviews
Only 671 units left
Choose options
Yealink WH64: World's First DECT + Bluetooth Wireless HeadsetYealink WH64: World's First DECT + Bluetooth Wireless Headset
Yealink Yealink WH64: World's First DECT + Bluetooth Wireless Headset
Sale priceFrom $179.00Save $60.00 Regular price$239.00
No reviews
Only 183 units left
Choose options
Yealink WH63 Earpiece Wireless DECT HeadsetYealink WH63 Earpiece Wireless DECT Headset
Yealink Yealink WH63 Earpiece Wireless DECT Headset
Sale priceFrom $139.00Save $60.00 Regular price$199.00
3 reviews
Only 57 units left
Choose options
Yealink BH71 - Versatile Bluetooth Wireless Headset For WorkYealink BH71 - Versatile Bluetooth Wireless Headset For Work
Yealink Yealink BH71 - Versatile Bluetooth Wireless Headset For Work
Sale priceFrom $64.80Save $54.20 Regular price$119.00
13 reviews
In Stock
Choose options
Yealink BH70: Clear Calls, All-Day Comfort Wireless Headset
Yealink Yealink BH70: Clear Calls, All-Day Comfort Wireless Headset
Sale priceFrom $103.00Save $66.00 Regular price$169.00
2 reviews
Only 254 units left
Choose options
EPOS Impact 1000 Dual Speaker Noise Canceling Headset With HD Mic
EPOS EPOS Impact 1000 Dual Speaker Noise Canceling Headset With HD Mic
Sale priceFrom $199.99Save $69.01 Regular price$269.00
9 reviews
Only 440 units left
Choose options
EPOS Impact 860 Headset - Silencing Open Office Noise With Ease!
EPOS EPOS Impact 860 Headset - Silencing Open Office Noise With Ease!
Sale priceFrom $113.12Save $21.88 Regular price$135.00
No reviews
Only 23 units left
Choose options