The EPOS Impact 5000 Go: Unlocking Unrivaled Range and Clarity for Hyb

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The professional landscape has shifted dramatically compared to how work was done in the past making flexible, hybrid work far more common today than it's ever been.

For professionals constantly moving between home offices, shared workspaces, and busy open work environments, the quality of your audio, both what you hear and how clearly you are heard, has become increasingly important with the increased use of varying audio platforms.

The EPOS Impact 5000 Go wireless headset is a solid solution that’s worth considering for anyone who changes from one workplace to another, and uses a computer as their sole communication source (softphone and video calls). Part of the Next Generation IMPACT line, this device is engineered not just for clear calls, but for maximum efficiency, convenience and comfort, leveraging DECT technology in a long range, portable configuration. The EPOS Impact 5000 GO represents a lightweight, professional sounding flexible headset for anyone who needs great sound no matter where they work.

Check Out Our Video Review

If you’re like a lot of people, you may prefer to watch video content rather than reading it. If that sounds like you, and you’re wanting to know more about the EPOS Impact 5000 Go, then check out our review video below. Drew takes you through its features, and he also does a mic sound quality, and noise cancellation demo.

Here's What Comes In The Box

The DECT Advantage: Freedom from the Desk

While most consumers are familiar with Bluetooth, EPOS chose DECT technology as the foundation of the Impact 5000 Go. This critical difference provides exceptional performance where standard Bluetooth falls short.

Why DECT Beats Bluetooth for Business

When you invest in a premium wireless headset, you expect reliable connectivity and freedom of movement. DECT technology delivers on both counts by offering:

Extended Wireless Range: The EPOS Impact 5000 Go provides extended wireless range of up to 135 m / 442 ft. This is often four to five times the range you get from a standard Bluetooth headset, allowing you to answer a call remotely or step away from your desk while on a call at greater distances which gives you more flexibility.
Clear Audio in High-Density Environments: Unlike Bluetooth, which can suffer from interference in busy offices packed with other wireless devices, DECT technology ensures clear communication and a stable signal without interference, improving efficiency and productivity.
Enhanced Security: EPOS DECT solutions feature advanced security measures, including 128-bit DECT encryption, ensuring your sensitive business calls remain protected. This is one of the many advantages that DECT has compared to Bluetooth.

If you’re interested to learn more about the differences between DECT and Bluetooth, then you will find our comparison video helpful. Check it out below.

Built for the Hybrid Professional: Portability Meets Power

The EPOS Impact 5000 Go is explicitly designed for the modern professional who works across multiple locations. Its features eliminate the common hassle of complicated setup and cumbersome equipment especially when transporting a headset from workplace to workplace.

Unique Foldable Charge Stand

The most innovative feature of the 5000 Go series is its portability, centered around the:

Foldable Charge Stand (CH 50): The headset and foldable charge stand fit conveniently into the included carry pouch, providing a high-performance DECT solution that you can easily transport anywhere. And, the USB dongle is housed in the stand which avoids taking up one of the ports on your computer. It also provides a convenient, safe place to store the dongle as well.
Single-Port Plug-and-Play Solution: The charge stand and its dongle connect via a single USB cable, requiring only one USB port on your computer for both charging and calls. This frees up connectivity for other devices and ensures fast, hassle-free setup every time.

Versatile Wearing Styles

To accommodate all-day wearing comfort and individual preference, the mono version of the Impact 5000 Go provides a versatile 3-in-1 headset design, allowing users to choose between:

Headband (mono)
Earhook
Neckband

And, if you’re someone who prefers to filter out distracting background noise, then there’s a double ear model available as well.

Professional Audio Technology

EPOS leverages its deep expertise in psychoacoustics (how the brain processes sound) to create a superior communication experience. This is evident in their approach to noise cancellation, microphone and ear speaker sound quality.

Advanced Microphone and Voice Clarity

The key to a professional call is the level of sound quality of the microphone and its ability to suppress unwanted background noise for the listener.

Dual Digital Microphones: The Impact 5000 Go features an advanced, two-microphone system. One microphone actively filters out surrounding distractions, while the other hones in on your voice, ensuring exceptional speech clarity and rich, natural-sounding voice audio.
Acoustic Safety: Like other EPOS products, this model includes EPOS ActiveGard™ hearing protection, which safeguards users against acoustic injury caused by sudden loud bursts on the line. If you’ve ever been subjected to loud audio spikes, then you know how painful that can be which helps to makes this feature meaningful.
Microsoft Teams Certified: The headset is officially Microsoft Teams certified, ensuring seamless integration, easy call handling, and premium audio performance when using the Teams platform.

BrainAdapt™ Technology: Comfort Over Long Hours

The unique EPOS BrainAdapt™ technology is designed to reduce cognitive load during conversations. By creating ideal conditions for the brain to process speech, this feature can:

Reduce Listening Effort: Studies show the technology can reduce listening effort by up to 40% in noisy environments.
Decrease Fatigue: This is a major benefit for employees who spend long shifts on the phone, helping to maintain focus and well-being throughout the day.

Final Thoughts

If you’re someone who spends a good part of your day communicating with colleagues and customers, and you work from different locations, such as in an office, and at home, then a headset like the EPOS Impact 5000 Go would be a great product to consider. And, if you place value on things like portability, ease of setup, and sound quality, that further strengthens the argument.

Like with any headset, the Impact 5000 Go isn’t perfect. This is a DECT headset which means it’s not Bluetooth compatible for use with your mobile devices. That may be seen as a disadvantage by some, depending on needs. Yes, you get longer range, a stronger, more reliable signal, and it fits better in environments that are highly populated with wireless devices, but you do sacrifice connectivity.

One other area that could be improved is the comfort. This isn’t to say that this headset is uncomfortable, because it isn’t. But when you compare it to others, like to the Impact 1000, it’s evident that the Impact 5000 Go could be improved to be more comfortable. Specifically, the ear and headband cushions could be softer. The padding is a bit stiff which tends to make the headset feel slightly uncomfortable compared to other headsets that offer softer padding. These things aside, the EPOS Impact 5000 Go headset is pretty solid overall when used in environments it was designed for.

Maximize Your Clarity with neep AI Noise Cancelling Software

While the EPOS Impact 5000 Go offers top-tier, built-in noise-cancelling microphone technology, you can take noise suppression to an even higher level with neep ai noise cancelling software. Because the truth is, no headset can make claim to removing all the noise, and that’s where neep can help by adding another layer of noise protection. This extra level of noise insurance will come as good news to anyone who places value on high quality, noise free calls.

neep utilizes powerful Artificial Intelligence to filter out the remaining background noise, from dogs barking to loud sirens, before it ever reaches your listener. And something you may be interested to know is that neep can not only remove your noise, but also the noise coming from your caller's end, so everyone can have a better, noise free experience.

The value of neep is that it can enhance any microphone or audio device, but when paired with an already high-quality professional headset like the Impact 5000 Go, it creates a near-perfect, distraction-free communication environment. For professionals who need the highest level of noise reduction for their calls, neep provides an extra layer of invaluable protection.

To learn more about neep, or to try neep for free, just go to neep.com

Need Personalized Advice? Consult the Experts Since 1994

IT Agent at desk, in front of computer, smiling

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Frequently Asked Questions (FAQ)

Q: What is the difference between DECT and Bluetooth wireless technology?

A: DECT (Digital Enhanced Cordless Telecommunications) is a wireless protocol primarily used for voice communication. It offers a much greater range (up to 442 ft) and operates on different frequencies than Wi-Fi and Bluetooth, minimizing interference in dense office environments. Bluetooth is better for short-range personal use (e.g., music, mobile) and has less range. To learn more about the differences between DECT and Bluetooth, check out our comparison video by clicking here.

Q: Is the EPOS Impact 5000 Go Microsoft Teams certified?

A: Yes, the EPOS Impact 5000 Go is certified for Microsoft Teams, meaning it offers seamless plug-and-play functionality, call controls, and optimized audio quality specifically for the Teams platform.

Q: What is the wireless range of the EPOS Impact 5000 Go?

A: The EPOS Impact 5000 Go provides an extensive DECT wireless range of up to 135 meters (442 feet), allowing users exceptional freedom to move around large spaces while remaining connected to their call. This DECT range is 4-5 times longer than what many Bluetooth headsets provide. Longer range means more flexibility and productivity.

Q: Does the EPOS Impact 5000 Go work with desk phones?

A: I can’t say yes, and I really can’t say no, as we haven’t tested that. According to EPOS, this headset is designed for use with computers, and they really don’t mention connectivity beyond that. So, until that narrative changes, I’d go with the idea that the EPOS Impact 5000 GO is for use with computers.