Do you want the best headset? 
There're too many guides online talking about the "best" wireless office headset in 2020, but the reality is there's not one headset that's best for your office phone. With different user needs, office phone brands and models, there're business headsets designed for different applications.
You might purchase a headset for your office phone and realize it's not compatible or the quality isn't what you expected. Instead, use this guide as a resource to help you make the best decision. At any point you have a question, contact us and we'll be here to help.
Office headset compatibility guide for desk phones made easy
Why you should trust Headset Advisor
Formerly Merritt Communications, Headset Advisor has been in business since 1994 specializing in providing headsets nationwide to businesses of all sizes. The knowledge we've acquired is from real-world experience working directly with customers who use headsets in all different kinds of applications. With this information, we're able to make proper recommendations with confidence so you know you're getting the best business headset advice for your unique needs.
Google Reviews
"I have never experienced such an excellent level of customer service from an electronics distributor! I enjoy the consistent care, email updates, and all of the little extras that this company strives to provide for business owners. There is not another Carrier who we trust with our telecommunication solutions."
-Jordan Jacques
"I when I was searching for a wireless headset that was clear and had a decent range, my research led me to the headset advisor website. I stepped out on faith and called them I was pleasantly surprised because the representative was very helpful and attentive to understanding the type of headset I was looking for and how it would be used. He did not steer me wrong and it's been over a year later and I love this headset. I'm on the phone all day at work and the headset allows me to walk around and listen to mindless chatter all day. The furthest I've walked away from the base is about 50 feet but I'm sure it goes farther. The clarity of sound is amazing. The service I received exceeded my expectation and the product arrived when expected. I would recommend this company to anyone in the market."
-Cynthia Carpenter
Click here to read more reviews about Headset Advisor on Amazon
Before purchasing any headset for your office phone, know this
Wired headsets: ALL business-grade wired headsets require a quick disconnect cable or amplifier (sold separately) to go with them depending on the make/model of office phone you're connecting to. Why? With all the different office phone brands and models, headset manufacturers, unfortunately, can't make one headset that works with all brands as each office phone brand sets up their phone differently. You'll see many direct connect cables that look identical, but internally they're different.
Wireless headsets: If you want the ability to answer/end calls when away from your phone when using your wireless business headset, you'll need what's called a Handset Lifter or EHS cable (sold separately). This goes for 98% of office phones. There are very few office phone models that have the remote answering feature built into the phone that doesn't require this additional accessory. I'd highly recommend you get the added accessory. It's nice to be able to walk around with your headset on, and not have to run back to your phone if there's an incoming call.
To be the best, you have to use the best!
If the phone is one of your main tools to accomplish your job properly, choosing the best business headset for your unique needs is highly important. The temptation is strong to go on Amazon or Google and start looking at different headset options and selecting a model at the cheapest price. If you want the best, I wouldn't make your decision mainly on price.
Invest in the best headset for your office phone that will ensure you have a high-quality product that's comfortable, durable, and sounds great. When choosing a professional-grade headset, keep in mind that on average you'll have this headset 5 years. Say you choose a wireless headset for $200 and have this model for 5 years. Instead of focusing on the upfront costs, if you look at the lifetime value of your product, for 3 cents a day, wouldn't it make most sense choosing the best business headset for your needs?
Ask yourself these questions before making a decision
Whether you're purchasing a business headset for yourself or a team, these questions are highly important for you to make the best decision! Especially if you're purchasing for a team, there's not one business headset that will fit everyone, so doing your best the first time to choose models that fit everyone for their preference will be really helpful.
- Is my office loud?
- Do I prefer a headset that covers one ear? Both ears?
- Would I prefer a wired or wireless headset for office phone?
- If wireless is preferred, do I want the ability to answer/end calls when I'm away from my office phone?
- To eliminate interruptions and distractions, would it be helpful if others knew when I was on a call?
These questions are important to know, because your answer will help determine what headset or accessories will be required. Now let's dive into the different headset solutions for your office phones.
Wired Headsets
Discover D711
The Discover D711 is most popular in office environments that aren't too loud. With one ear free, you'll be able to focus on the caller while still being able to hear others around you. The headset can be worn on your left or right ear, whatever is most comfortable to you. In addition, included are both, a leatherette and foam ear cushions for you to switch between, so if one person prefers leatherette and another prefers foam, it's convenient to have both.
You'll have a business headset that sounds crystal clear, is comfortable and has a flexible noise-canceling microphone, so you're heard clear without background distractions. Use the link below to verify compatibility depending on which office phone and model you're connecting to.
Office headset compatibility guide made easy
Pros:
- Lightweight and comfortable to be worn for hours
- Includes foam and leatherette ear cushion
- Noise canceling microphone reduces background noise callers would otherwise hear
- Reasonably priced - not the most expensive and not the cheapest
- 3 year warranty that covers breaks, defects and shipping
- Only covers one ear so won't be ideal for louder offices
- Being wired you have a cord that gets in the way
What customers are saying "Full disclosure we are using this headset with a Yealink IP320 phone. This headset has been a great choice for our business needs, Derek with Headset Advisor was a pleasure to work with to get us the business headset we need. The voice quality is much better than the cheaper headsets we used to purchase for the team. Highly recommend."
-Danny Lo
Purchase options:
Click here to purchase on Amazon
Click here to purchase on Headset Advisor
Click here to rent (month to month, no contract)
Discover D712
Like the D711, the Discover D712 headset is built for office phones as well with all the same features of the D711. The ONLY difference is the D712 covers both ears rather than one. So, if you're in a moderately loud office, it's going to help to have both ears covered with audio coming out of both speakers. Use the link below to verify compatibility depending on which office phone and model you're connecting to.
Office headset compatibility guide made easy
Pros:
- Lightweight and comfortable to be worn for hours
- Includes foam and leatherette ear cushions
- Noise canceling microphone reduces background noise callers would otherwise hear
- Reasonably priced. Not the most expensive and not the cheapest
- 3 year warranty that covers breaks, defects and shipping
- Being wired you have a cord that gets in the way
Purchase options:
Click here to purchase on Amazon
Click here to purchase on Headset Advisor
Click here to rent (month to month, no contract)
Discover D722
For the longest time there hasn't been a headset compatible with office phones that fully encloses your ears. There've been options for your computer and mobile phones, but never office phones! So I was excited when this model was released. The Discover D722 is lightweight, but durable in the right places and fully encloses your ears with pillow soft cushions, so you can zone in on your phone calls in the loudest working environments.
You have to keep in mind, if you work in an office and your goal is to block out background noise, you still need a business headset that's comfortable enough to be worn all day. There's no way you'd be able to wear a giant bulky headset for many hours on phone calls. After about an hour of use, that would get exhausting. Use the link below to verify compatibility depending on which office phone and model you're connecting to.
Office headset compatibility guide made easy
Pros:
- Fully encloses your ears - ideal for loud work environments
- Flexible gooseneck noise canceling microphone
- Compatible with office phones
- Very reasonably priced for what you get and a solution to your noise problem
- Ear cushions are very comfortable with leatherette and some sort of memory foam
- 3 year warranty that covers, breaks defects and shipping
- Being wired you have a cord that gets in the way
- May be uncomfortable for long periods of time
Purchase options:
Click here to purchase on Amazon
Click here to purchase on Headset Advisor
Click here to rent (month to month, no contract)
Discover D713
For those of you who don't want to mess up your hair, or don't prefer a business headset that goes over the head, the Discover D713 is the way to go. Most wired headsets for office phones go over the head, so your choices are limited for an on the ear wearing option. The Discover D713 is the best office phone headset I've found. The microphone is noise canceling, 3 different size of ear tips are included for you to choose an ear gel best for you, the ear hook can be worn on your left or right ear and the cable is reinforced for durability Use the link below to verify compatibility depending which office phone and model you're connecting to.
Office headset compatibility guide made easy
Pros:
- On the ear- no headband to get in the way
- 3 ear tips included for a personalized fit
- Works with office phones
- Can be worn on your left or right ear
- Being wired you have a cord that gets in the way
- Not a one size fits all earpiece
What customers are saying "This thing is great. I work in a call center, and this saves me a lot of headaches (literally), it’s light, flexible, and fits onto my collar. It's a little pricey, but in the end, it's worth it." - Dale "Great headset. Small and comfortable, you don’t even feel it in your ear like most models."
Purchase options:
Click here to purchase on Amazon
Click here to purchase on Headset Advisor
Click here to rent (month to month, no contract)
Wireless Headsets
Discover Adapt 30
If you want best of the best, the Discover Adapt 30 headset is for you! This is the only wireless business headset available that can switch between a single and dual speaker. Best of all, both wearing options come included. Say your office is quiet one day but loud the next, simply snap off the single headband and snap on the dual speakers. Having both wearing options is also convenient if there're multiple people in the office who have different wearing preferences, so you can get one headset that fits with most.
Rated up to 350 feet of wireless range, you'll have around a football field of range which is about 10x the range of a Bluetooth headset. The Adapt 30 also future proofs you. Meaning out of the box this headset will connect with your office phone, but in the future if you need connectivity to a mobile phone or computer, simply purchase an inexpensive accessory (DA200 or DA201) and your business headset can then be used with a mobile phone or computer. As technology changes you may be using office phones one day, the next day you're using mobile phones or computer softphones! Use the link below to verify compatibility depending on which office phone and model you're connecting to.
Office headset compatibility guide made easy
Pros:
- Switch between single and dual speakers in seconds (both included)
- Ability to add USB or Bluetooth connectivity in the future
- Crystal clear sound quality with noise canceling microphone
- 350 feet of wireless range and 9 hour battery
- 3 year warranty that covers breaks, defects and shipping
- Price might be expensive to some
- No ear hook wearing option
What customers are saying "I am using it with an AT&T Bluetooth office phone. I love that I can answer both the landline and my cell phone with this headset and keep working hands free! It works great and I switch between the single & the double headset band depending on how I am wearing my hair that day. (it makes a difference in how well it stays on my head). I will recommend it to anyone who asks me about headsets. I work from home now, and with the range that this headset works in, I can go anywhere in my home and still be connected, (main floor or basement, where my office is, even outside if I don't go too far). I Love it, Thank You"
-June Deschenes
"Great wireless headset for the office. We have several of them in our call center and our team really likes them. We have replaced some name brand headsets and they like the Discover much better. It seems to be more sturdy as well."
-Matt Moseley
Purchase options:
Click here to purchase on Amazon
Click here to purchase on Headset Advisor
Click here to rent (month to month, no contract)
Discover D904
Out of the box the Discover D904 headset connects with your office phone and computer. So, if you need a wireless business headset for your phone calls, video conferences, webinars, music or podcasts, the D904 is compatible.
In addition, you get the choice to convert this headset from an ear hook option to a headband. That makes it convenient for multiple different employees in the office, where some may prefer an ear hook, whereas others like a headband wearing style. Best of all, for anyone in a high call office, the D904 wireless business headset is perfect! There's a second battery that charges at all times for you to cycle between two fully charged batteries for unlimited battery talk time. Use the link below to verify compatibility depending on which office phone and model you're connecting to.
Office headset compatibility guide made easy
Pros:
- 350 feet of wireless range to walk and talk, hands free
- Two batteries come included allowing a second battery to charge at all times for unlimited talk time
- Includes 3 ear hooks and a headband for you to switch between wearing preferences
- Compatible with desk phones and computers out of the box
- Not ideal for louder working spaces with having only one ear covered
- Ear hook can sometimes be uncomfortable for certain users
Purchase options
Click here to purchase on Amazon
Click here to purchase on Headset Advisor
Click here to rent (month to month, no contract)
