If you're a sales leader with a team of reps making or taking calls, it's important to choose the best office headset for your teams needs. It's important your sales team have headsets that are comfortable, sound great, and are easy to use so they can focus on calls, not their headset. Every office environment is different, so before you make a decision, you'll want to ask these questions.
Is my office loud enough to be distracting? You'll want headsets that cover both ears and offer a noise canceling microphone, so your sales team can hear and be heard crystal clear. If you're in a more quiet sales office or have your own office, having one ear covered is fine.
Do I want my sales team to be wired or wireless? Wireless office headsets will give you the added benefit of being hands free and wire free, whereas wired headsets will save you money up front.
What type of phone system is being used and what devices do I need connection to? Knowing what devices you need connectivity to will help you know the recommended and compatible headset choices to consider. Some sales teams use desk phones, whereas others use a mobile phone or computer, and aren't always in the office.
Top 11 Best Office Headset For Busy Sales Teams
Discover D722- Best Wired Headset For Desk Phones In Loud Offices
The Discover D722 is the best headset we've come across that balances out perfectly between being lightweight, but also fully covering your ears with extremely soft ear cushions. As open offices have become more relevant, for years we've had requests from sales leaders for a headset that's lightweight, but fully encloses your ears to block out the distracting background noise. One major skill in sales is listening, so if you're not able to zone in on your prospects voice because of a loud office, that's ultimately going to produce less sales, and cause frustration for reps.
Pros:+ Fully encloses your ears with pillow soft ear cushions, so you can block out background noise and zone in on calls. + Flexible noise canceling microphone reduces background noise, so your caller focuses on your voice, not the office noises. + Compatible with 98% of office desk phones. You'll need to know the make/model of phone, so you know what cord to order with the D722. + 3-year warranty and highly durable with a kevlar reinforced cord from sharp objects or your office chair. Cons:-Could be uncomfortable for long periods of time - Cord needs to be purchased depending on make/model of your office phone Discover D712- Alternative model to consider for low to moderate noise in the office
The Discover D712 wired office headset is another model to consider for your sales team using office phones, if you're in a low to moderately loud office. Having dual speakers with both ears covered will allow you to focus in on your customers or prospects. The Discover D712 is lightweight and has ear cushions that rest on the ears rather than fully enclosing your ears, so you should be able to wear the D712 headset for many hours with ease.
Pros:
+ Noise canceling microphone allows you to hear and be heard with limited background noise, so prospects focus on you, not your background noise.
+ Lightweight dual speakers with included foam and leatherette cushions make a personalized fit, so you're headset can be worn for hours while you're smiling and dialing :)
+ Works with 98% of corded office phones. You'll need to know the make/model of phone, so you know what cord to order with the D712.
Cons:
- Not ideal for high noise offices - Cord needs to be purchased depending on make/model of your office phone
Discover Adapt 30- Best Wireless Headset For Desk Phones In Loud Offices
The Discover Adapt 30 offers unique benefits that no other office headset does. Out of the box, the Adapt 30 allows you to interchange between a single and dual speaker wearing option. So, if your office is quiet, you can use the single speaker wearing style. Office gets loud? Simply snap off the single speaker and snap on the dual speaker wear style, to zone in on your calls. In addition, out of the box the Adapt 30 works with 98% of corded office phones, but if your needs change in the future, you can add USB or Bluetooth connectivity rather than purchasing new headsets. Click play button below to hear a microphone test of the Adapt 30 with background music playing.
Pros:
+ Both single and dual speaker wearing options come included so you can personalize your wearing choice based on the office noise.
+ Works with 98% of corded office phones out of the box. If needs change in the future, you can add USB or Bluetooth connectivity, rather than purchasing new headsets.
+ 350 feet of wireless range and a 9 hour battery gives your sales team plenty of freedom to walk and talk on their sales calls.
+ Highly durable and reliable with a 3-year warranty for peace of mind to have a great working headset for many years.
Cons:- No option for an ear hook
Discover D904- Alternative model to consider for low to moderate noise in your sales office.
The Discover D904 is a great alternative wireless office headset to consider for your sales team using office phones. Out of the box, you're able to connect with your corded office phones and computers for anything relating to video conferencing, webinars, softphone calls and more. In addition, 3 ear hooks and a headband wearing style come included for you to choose a wearing style comfortable for you. With having only one ear covered, the Discover D904 is ideal for sales reps that have their own office or work in an environment with reps spread out enough where the noise isn't a huge distraction. Click play button below to hear a microphone test of the D904 with background music playing.
Pros:
+ Out of the box works with 98% of corded office phones and your computer applications.
+ Two batteries come included, so you have a second battery charging at all times for unlimited talk time. Your sales team won't ever be without a headset due to a low battery.
+ Includes 3 different sizes of ear hooks and a headband for you to switch between for a customized fit.
+ 350 feet of wireless range allows you to walk and talk on your sales calls without a cord getting in the way.
Cons:
- Not ideal for louder working spaces with having only one ear covered
- Ear hook wearing option can be uncomfortable to some
Sennheiser MB 660 UC- Best Wireless Headset For Mobile + Computer In Loud Offices
The Sennheiser MB 660 UC is great for sales teams using their mobile phone or computer softphone applications. In louder offices, the MB 660 fully encloses both ears, is lightweight and has active noise cancellation. This is also a nice pair of headphones to use for your music when you're on break or out of the office. Although the Sennheiser MB 660 UC doesn't have a microphone boom, there's a noise canceling microphone built into the speakers that works great.
Pros:
+ HD audio, active noise cancellation and pillow soft ear cushions fully enclosing your ears allows you to zone in on your important sales calls.
+ Noise canceling microphone built into the speakers, your callers will be able to focus on your voice, not the distractions happening around you.
+ Works with your UC VoIP applications on your mobile phone or computer
Cons:
- Can be uncomfortable for long periods of use
- Non replaceable battery
Voyager 5200 UC- Alternative model to consider for mobile sales professionals using their mobile phone or computer. Ideal for being on the go or quiet sales
offices.
The Plantronics Voyager 5200 UC is built for a mobile sales team using their mobile phone or computer applications. If you prefer a headset that's sleek, lightweight and you're in a mix of at home work, on the go and in the office, the Voyager 5200 UC is a headset to consider. In addition, with wideband audio and a noise canceling microphone, you'll be able to hear and be heard crystal clear, which is especially important for sales calls.
Pros:
+ Sleek, lightweight and easy to travel with
+ Wideband audio and a noise canceling microphone allows you to hear and be heard crystal clear
+ Compatible with your mobile phones and computer applications like softphone calls and video conferencing
Cons:- Non replaceable battery
Discover D722U- Best USB Headset For Computer Softphones In Loud Offices
Like the Discover D722, the Discover D722U is identical other than out of the box this variant works with your computer softphone applications rather than a desk phone. Click play below to hear a microphone test of the D722u with background music playing.
Pros:
+ Fully encloses your ears with pillow soft ear cushions, so you can block out background noise and zone in on calls.
+ Flexible noise canceling microphone reduces background noise, so your caller focuses on your voice, not the office noises.
+ Compatible with most softphone applications like Ringcentral, Avaya, Cisco, 8x8, Jive and more.
+ 3-year warranty and highly durable with a kevlar reinforced cord from sharp objects or your office chair.
Cons:
- Can be uncomfortable for long use
Discover D712U- Alternative model to consider for low to moderate noise in your sales office.
The Discover D712U is identical to the Discover D712, but this variant connects with your computer softphone application out of the box.
Pros:
+ Noise canceling microphone allows you to hear and be heard with limited background noise, so prospects focus on you, not your background noise.
+ Lightweight dual speakers with included foam and leatherette cushions make a personalized fit, so you're headset can be worn for hours while you're smiling and dialing :)
+ Works with 98% of corded office phones. You'll need to know the make/model of phone, so you know what cord to order with the D712.
Cons:- Not ideal for high noise offices
BlueParrott B450-XT- Best Bluetooth Headset With Top Rated Noise Canceling Microphone For Mobile Calls
The BlueParrott B450-XT isn't going to win any fashion statement awards, but what it does do is cancel out background noise! The B450-XT has the best noise canceling microphone by far compared to any other Bluetooth I've heard or tested. The BlueParrott B450-XT was built for Truck Drivers to eliminate loud engine and road noise. If your sales team is mobile and only need connectivity to a cell phone and your ultimate concern is microphone noise cancellation to be heard with no background distractions, the B450-XT is by far the best choice.
Pros:
+ Top rated noise cancelling microphone allows you to be heard crystal clear in the loudest environments (airports, on the road, coffee shops and more)
+ Up to 24 hour battery talk time on a single charge- you'll never worry about a dead battery
+ Walk and talk up to 300 feet away from paired Bluetooth devices
Cons:
- Not a fashion statement
-Non replaceable battery Check out the video below that shows you a demonstration of the noise cancellation for yourself!
BlueParrott C300-XT- Alternative model to consider if you don't prefer an over-the-head wearing option, but still need the best noise canceling microphone possible.
The BlueParrott C300-XT comes included with a headband, neckband and ear hook for you to choose between, and is much more sleek compared to the B450-XT. Although the BlueParrott C300-XT is going to be more bulky compared to other sleek Bluetooth headsets, the major point of this headset is microphone noise cancellation. Being heard crystal clear to potential customers is highly important, so personally I'd sacrifice a sleek design for better performance if that helps me get better sales results.
Pros:
+ 80% superior noise canceling microphone allows you to be heard crystal clear on your important sales calls
+ Includes headband, ear hook and headband for you to choose between for all day comfort
+ Over 10 hours of talk time on a single charge
Cons:
-Bulky design compared to other Bluetooth headsets
- Non replaceable battery Check out the video below from EBPMan Tech Reviews and hear the noise cancellation for yourself. Skip to 5:45 for the microphone noise canceling test.
The Plantronics Blackwire C225 is an inexpensive wired option to consider for your mobile phone calls. Dual speakers and a noise canceling microphone allows you to hear and be heard crystal clear in louder working spaces. If you or your sales team don't mind a wired headset, the Blackwire C225 is a very affordable option to consider.
Pros:
+ Dual speakers and soft foam ear cushions keep both ears covered to zone in on your calls.
+ Noise canceling microphone reduces unwanted background noise for callers to focus on your voice, not the background distractions.
+ Plugs direct into your 3.5mm for a plug and play connection with mute, call control and volume controls.
Cons:
- Not as durable as other models
- No headband cushion and ear cushions could be more padded Blackwire C215- Alternative model to consider if your sales office is low to moderate noise, and a single speaker wearing option is preferred.
Pros:
+ Single speaker keeps one ear free to hear your coworkers
+ Noise canceling microphone reduces unwanted background noise for callers to focus on your voice, not the background distractions.
+ Plugs direct into your 3.5mm for a plug and play connection with mute, call control and volume controls.
Cons:
- Not as durable as other models
- No headband cushion and ear cushions could be more padded
Summary:
Investing in the best headset for sales calls is worth every penny. There's nothing worse than getting on a sales call and the person on the other end sounds like they're on speakerphone, or there's constant background distractions. On the flip side, being on a sales call and having many distractions around you can make it tough to zone in on your caller and focus.
On average investing in a professional grade headset, you should expect to have your headset for 2-5+ years. If you or your sales team are on phone calls regularly, invest in the best headsets that will allow you to have more productive calls with prospects and customers!
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