Do you want the best headset? 
Just when you thought you’ve seen it all in business class headsets, think again.
Yealink, a newcomer to the business headset space, recently introduced a line of affordable, feature-rich wireless headsets that gained a lot of interest and sales soon after launch. Using Yealink for Zoom and Yealink for Google Phone has become widely popular and beneficial for business professionals all around.
Well, it looks like their designers and engineers are at it again.
I’m happy to introduce you to Yealink’s newest member of their expanding business grade headset line:the new Yealink UH38 USB wired headset.
You’ll want to stick around because the Yealink UH38 has a new feature that I haven’t, as of yet, seen in any other headset.
But, before I jump into the details, I wanted to let you know that I recorded a YouTube review of the Yealink UH38.
If you’re like me, and thousands, no millions of other people, who prefer to watch video content rather than reading it, then make sure to check out my video.
Yealink UH38 Video Review + Mic Test
In this video review, I cover how to test the Bluetooth mic option and perform a wired test as well. Having these options allows you to connect multiple devices to your computer at one time, making for convenience and a seamless workflow.
If you’re still with me, then come along as I talk about this new Yealink UH38 wired USB headset..
What Comes With the Yealink UH38?
A lot of people like to know what to expect when their new headset arrives. Here are the contents of the Yealink UH38 headset we unpacked.
- Dual ear headset with cord, and inline controller
- USB cable to connect to computer and controller
- Neoprene zipper travel pouch
- User manual
Someone in my past once shared this acronym with me; BLOT. If this is one that you’re unfamiliar with, here’s what it refers to:
B.L.O.T. = Bottom Line On Top
Keeping with that theme, I’ll not hold you in suspense as I let you know what makes this brand new Yealink UH38 headset different from all others that we’ve seen, used or tested.
The Yealink UH38 can be used as a wired USB headset. It has a USB A computer connector on one side of the cable, and USB C where the same cable plugs into the inline controller. So, when you need a wired USB headset like Yealink for Zoom, Yealink for Google Phone or other applications, the UH38 has you covered.
But what if you also have a need to connect via Bluetooth to a mobile phone? That leads me to point out this feature; The Yealink UH38 can not only be used as a wired USB headset, but it can also be used to connect to your mobile phone via Bluetooth.
This was an unexpected feature that I didn’t foresee when I began this review. There’s a battery housed in the inline controller that provides the power for the Bluetooth connection.
Need to be stationary at your desk and use one of your Apps? Plug the USB cable in, and you’re all set. Need to take some calls on your mobile phone, and still want to be able to move around freely?
The Yealink UH38 has you covered there too. Though the headset has a cable that runs from it to the controller, that’s the extent of the cord that you’ll need to accommodate. The secondary cord that would otherwise be connected and run from the opposite side of the controller to the computer would be removed.
Being able to use this one headset for two different purposes helps to make it a very appealing headset. Beyond this dual use flexibility, there are a number of other things that make the Yealink UH38 a great headset to consider for yourself, or for your team. I’ll cover some of them below.
Benefits of the Yealink UH38
Comfort
The Yealink UH38 has very soft ear cushions that I believe most people would find soft on the ears. They’re well padded, and wrapped in a nice leather like material that’s perforated for better sound, and for better airflow. The ear cushions rotate to 180 degrees which allows you to lay the cushions flat on a surface. A lot of headsets don’t provide that much maneuverability.
The headband not only adjusts so you can find the fit that’s right for you, but the top, and the sides of the headband are also padded. The headband is wrapped in the same soft material as the ear cushions. And speaking of fabric covers, the outer portion of the ear speaker cups are also accented in this same material. A nice, premium looking touch.
The weight of this headset is about what I would expect in a business oriented dual ear speaker headset. I’ve reviewed a lot of headsets of this type, and have found some to be heavier, and some a little bit lighter. I’d say this one is just about right. The weight of a headset does matter, as does the design, and I feel the Yealink UH38 has hit the nail on the head in both instances..
Inline controller
As mentioned earlier, the inline controller serves as a Bluetooth device for mobile phone connectivity. On this controller, you’ll find some buttons. Among them include; volume up, volume down, mute, unmute, and if you’re using the Team’s version you’ll find a Team’s button. Once you watch my video on the wired test or how to test the Bluetooth mic, you can easily utilize these controls.
Another thing that’s a bit unusual on this controller is that it has a clip on the backside. This clip allows you to fasten the controller to your shirt pocket, belt, etc so you can move around easily without having to hold the controller. This is a nice convenience feature
Sound Quality
Sound quality, just like comfort, is very subjective. What’s comfortable to one person might not be comfortable to someone else. Likewise, what sounds good to one person, might sound the opposite to another.
If you’d like to hear how this headset sounds for yourself, go to the 6:52 mark in my free mic test video and that will take you directly to the sound test. By listening to these tests I ran this headset through, you can decide for yourself if the UH38 sounds good, or not.
To me, the microphone sound quality was outstanding. I thought the tone of my voice was very natural sounding, and it was crystal clear with a nice volume. As I ran the Yealink UH38 through the paces on background noise, I have to say that I need to give it mixed reviews.
The UH38 seemed to remove more noise for some things, and less on others. For example, when I put it up against office noise, it removed a lot of it, and it even did pretty well on our blender test. Where it struggled though was with dogs barking, and wind.
Short of the microphone being reengineered, I believe the wind sound could be fully resolved by covering the end of the microphone with a small, foam mic screen. But that still leaves the dogs. The sound is awesome, but the noise cancellation needs to be improved.
As for the speakers, I was pleasantly surprised by what I heard. The sound was far better than what I expected, which had me enjoying the bass tones, and really, the overall spectrum of sound that came from it. Now don’t get me wrong here, I’m not saying, nor suggesting that this is a top-of-the-line headset for all things audio. But what
I'm saying is that for a headset that’s primary purpose is to address business needs, this thing sounds pretty awesome. You be the judge, but that’s my take.
Microphone
The Yealink UH38 comes with two embedded microphones attached to a short microphone boom arm. The boom on the UH38 is limited to right-side placement only. Though this isn’t a big deal, some headsets give you the option to wear the microphone on either side, right or left, and some people may have a preference.
Given a choice, it’s better to have right/left options, but in the grander scheme of things, this really shouldn’t make too much difference.
Whatever Yealink did on these two microphones that allow them to sound that good is really impressive. The sound quality for voice is among the best I’ve tested. Now they just need to dial in the noise cancellation, and they’ll have a real winning combination.
Options
The two key options buyers can choose from are:
- Mono, single ear or duo, double ear versions
- UC, or Team’s variants
Some might prefer to have one ear open so they can hear what’s going on around them, while others may want to remove as much background noise as possible to stay focused. In either case, the Yealink UH38 gives you the choice.
If you’re a heavy Microsoft Team’s user, you’ll be happy to know that the UH38 is available in a Team’s version. On the other hand, if you use Team’s, but you also use a lot of other apps such as Zoom, Google Meet etc., then the UC version would likely be a better option. In either case, there’s a UH38 version that’s right for you.
Price
The Yealink UH38 has a manufacturer's suggested selling price of $129.00. Considering the sound quality, and unique features, this promises to be a bargain. I’m uncertain as to the warranty on the UH38, because, at the time of this writing, I don’t have that detail.
I’m going to go out on a limb and say that it’s likely a two year warranty, which is what I’d expect for a headset of this type, but I don’t know for sure.
Final Thoughts
As I said at the beginning of this blog. BLOT.
So, my bottom line is I think the Yealink UH38 is a headset well worth considering. I might even go so far as to say, very well worth considering. It checks a lot of boxes, and even creates some new ones.
- USB wired, or Bluetooth wireless connectivity
- Superb voice quality
- Excellent audio for media
- One headset rather than multiple headsets
- Comfortable
- Attractive
Though I really like the voice audio quality on this headset, the noise cancellation needs to be improved if it’s to be taken as a true premium grade headset. I love the sound when listening to music which exceeded my expectations for sure.
The price is fair and reasonable given the sound quality, comfort and overall design appeal. This headset represents the first premium grade headset that Yealink has introduced so far.
And to me, they’ve come a very long way in a very short period of time. The Yealink UH38 is the newest affirmation of their ability to produce a high quality, great sounding, comfortable headset for work and pleasure.
Would I buy one? Simply put, yes!
Budget Tight?
If you’re like a lot of people today, you might be facing a tight, or even shrinking budget. If so, and you need headsets, Headset Advisor has a solution for you.
We offer a unique, one of a kind headset solution called Headsets as a Service (HaaS). This unique program allows you to get the headset technology you need for your team, but without the need to make the full investment up front.
- Select the headsets you need
- Select your desired term, and low monthly rate (normally $5-$10/month) 3. We ship your headsets, and help you get them installed
- We provide you with free ongoing headset support as needed 5. Your warranty never expires, and we cover replacement accessories.
It’s a program that allows you to get the headsets you need today, without the need to make an upfront investment. If this sounds like something you’d be interested in, you can learn more here.
Prefer a wireless headset instead?
Check out the Yealink BH72 series here
