So you have RingCentral phone on your computer and your looking for a headset that works with your phone service, this article is going to give you the best 3 headsets that work best with your service. First, what is Ringcentral softphone?
It's an app that is on your computer that allows you to talk on the phone. The headsets recommended on this article are designed to give you remote answering ability, which is a highly desired feature with softphones.
What is remote answering? Remote answering gets you the ability to answer and end calls away from the desk. Imagine trying to get a cup of coffee and your phone rings, what do you do? Run back to the computer or let the call go to voicemail? Either are both not good scenarios where as when you get remote answering you can simply just press a button on the headset to answer or end the call.
Once you have the RingCentral phone desktop app installed on your computer then you will need to download a program from Plantronics called "Plantronics Hub" that can be downloaded here. Plantronics is the only brand as of today that has the ability for remote answering, any other USB headset will work however it just won't give you that great feature of answering and ending phone calls while away from the computer. There are a ton of different options of wireless headsets that will work with RingCentral but below i'll highlight the best headsets for each use case.
The Plantronics Savi W8220 wireless headset has active noise cancelling (ANC) speakers which makes it great for loud or open office environments as the larger speakers and ANC technology eliminates many of the distracting noises around the office. Statistics have shown that reducing distractions actually makes each employee more productive and happier. After you have installed the Plantronics Hub and activated the feature on the RingCentral deskphone as seen on the image below, you will then have the ability to answer and end phone calls directly from the button on the headset.
The charging base has a built in speaker so when your computer phone rings you can get an audible ringing tone from your charging base so you know your phone is actually ringing, your headset will also give an audible ringing tone.
The Plantronics Voyager 5200 UC Bluetooth wireless headset is ideal for mobile workers that want to use a small headset on their laptop computer as well as their mobile phone in the field. The 4 noise-cancelling microphones allow your customers to hear your voice loud and clear while eliminating wind noise from driving. The Bluetooth range gives you around 30 feet of wireless range from the Bluetooth USB dongle or from the cell phone depending which one you are connected to. When fully charged you will get about 7 hours of talk time which will last most users all day.
When connected to the computer via the Bluetooth dongle it allows you to use the headset wirelessly for RingCentral phone calls, webinar trainings, listen to music and podcasts. CONS: The only con with this headset is that it does not have a replaceable battery which means you will have to recycle the headset between 1-5 years depending upon how much you use the headset as lithium ion batteries have a limitation of only allowing a certain amount of recharges before the battery becomes obsolete.
The Plantronics Blackwire 7225 UC wired headset with Active Noise Cancelling(ANC) speakers is ideal for lourd or open office work environments as it eliminated much of the background noise with the larger ear cushions as well as the ANC noise elimination technology which means you will be able to hear your customers loud and clear. The Blackwire 7225 also does not have a microphone boom so that it is more designed for listening to music and focusing on computer based activities. The noise-cancelling on the boomless microphone is still very effective and works really well as your customers will hear your voice loud and clear.