Tips To Know Before Purchasing A Ringcentral Headset

Before purchasing a headset to go with your Ringcentral phone system, you need to identify whether you want a headset that connects to the softphone, desk phone, or both. For those seeking the best softphone headset solution, we recommend exploring options that cater specifically to softphone compatibility. 1) If you plan on using the Ringcentral softphone (phone application on computer) and require the ability to answer/end calls when away from the phone, you'll need a Plantronics wireless USB headset. Plantronics is the only headset brand optimized with this feature on the Ringcentral softphone client but requires the Plantronics Hub to be downloaded. 2) If you use a desk phone with your Ringcentral phone service and want the ability to answer/end calls when using a wireless headset, you'll need what's called an Electronic Hook Switch cable to enable this feature. Depending on your make/model of desk phone will determine the compatible accessory required. Contact us today and we can verify compatibility for you.

Each headset in the list below is verified and 100% compatible, making it the best headset for softphone solutions with your RingCentral system. Whether you're searching for the ultimate best softphone headset or simply need a reliable option, these selections have you covered. Remote call answering means: You'll have the ability to walk away from your computer and still have the ability to answer/end calls from your headset.

Wireless Headsets For Ringcentral Softphone With Remote Call Answering

1) Plantronics Savi W440 (Plug and play with your computer) 2) Plantronics Savi W740 (USB, desk phone and mobile connection) 3) Plantronics Savi 8220 (For loud offices) 4) Plantronics Voyager Legend UC (For mobile worker)

 

Wired Headsets With Call Control For Ringcentral Softphone

For users who prefer wired headsets, choosing the best softphone headset with wired functionality ensures excellent call control and seamless performance

1) Plantronics Blackwire C3220 2) Plantronics Blackwire 5220

Recommended Ringcentral Compatible Headsets For Softphone

If call control on the computer is not required, below are the recommended wired and wireless headsets 100% compatible with your Ringcentral softphone and desk phones. Whether you're after the most effective best softphone headset for everyday use or advanced models, we’ve got you covered. 1) Discover Adapt 30 (recommended for desk phones as well) 2) Discover D904 (recommended for desk phones as well) 3) Discover D700U series

Helpful support articles from Ringcentral

How to activate Plantronics headset on Ringcentral softphone Fix audio issues when using a headset on Ringcentral