How How To Answer Calls Away From Your Desk using MS Teams and a Plantronics Wireless Headset - Headset Advisor

When using MS Teams, it's ideal to be able to answer/end calls away from the desk with your Plantronics wireless headset.

When using a Plantronics headset, this feature can be easily obtained by completing a few simple steps. In this guide, we'll show you how to set up Remote Call Control with your Plantronics headset! 

Step 1

Download and Open the Plantronics Hub application and select the "Softphone" option within the settings tab

Step 2

Within the softphone settings menu, you'll want to select the "MS Teams" option within the "Target Softphone" settings 

 

Once you have completed these steps, you should be able to use the Call Control button to answer and end calls using MS Teams!

Keep in mind that Remote Call Control is a feature that requires a UC headset, paired with a USB dongle, or a wired USB connection headset in order for the feature to work. 

**Having a wireless headset paired to the computer's bluetooth alone, without the USB dongle will not allow Remote Call Control to work!**

 

If you need any further assistance, contact us today!

 

Unheard of Noise Cancellation

The best-selling Orosound Tilde Pro is made in France, has an innovative magnetic noise cancelling microphone and ANC speakers to allow maximum concentration.

Learn More

Close

Need help finding the best headset for your situation?

Contact us today and one of our friendly Advisors will match you with the right headsets.

CONTACT US TODAY

Blog posts

View all
Should IT Teams Really Deal With Office Headset Support Tickets? - Headset Advisor

Should IT Teams Really Deal With Office Headset Support Tickets?

headset tech supportDrew Merritt
What Is the Best Plantronics Wireless Headset? - Headset Advisor

What Is the Best Plantronics Wireless Headset?

best plantronics headsetDrew Merritt
What Is a UC Headset? - Headset Advisor

What Is a UC Headset?

Category_OtherDrew Merritt
Which is the Best Headset for Business Calls on a Busy Sales Team? - Headset Advisor

Which is the Best Headset for Business Calls on a Busy Sales Team?

best bluetooth headset for sales callsDrew Merritt
Yealink EHS36 Setup Guide For Discover D904 Wireless Office Headset - Headset Advisor

Yealink EHS36 Setup Guide For Discover D904 Wireless Office Headset

Category_Setup GuidesDrew Merritt

8 Most Frequently Asked Questions About Office Headsets

Category_OtherDrew Merritt
5 Benefits Of Renting Your Office Headsets - Headset Advisor

5 Benefits Of Renting Your Office Headsets

Category_ComparisonDrew Merritt
The Complete Guide for Comfortable Office Headsets - Headset Advisor

The Complete Guide for Comfortable Office Headsets

best office headsetDavid Merritt

What Is the Best Wireless Headset for Office Phones?

best wireless headset for office phoneDrew Merritt

Shop our Best Selling Headsets

View all
Save $20.00
Discover D713U On-Ear USB Wired Headset - Headset AdvisorDiscover D713U On-Ear USB Wired Headset - Headset Advisor
Discover Discover D713U On-Ear USB Wired Headset
Sale price$79.99 Regular price$99.99
36 reviews
In stock
Save $69.01
Plantronics Savi W740 Convertible Wireless Office Headset - Headset AdvisorPlantronics Savi W740 Convertible Wireless Office Headset - Headset Advisor
Poly Plantronics Savi W740 Convertible Wireless Office Headset
Sale price$179.99 Regular price$249.00
5 reviews
In stock
Save $20.00
Discover D712U Dual Speaker USB Wired Office Headset For Professionals - Headset Advisor
Save $73.01
Yealink WH62 Dual Speaker DECT Wireless Office Headset - Headset AdvisorYealink WH62 Dual Speaker DECT Wireless Office Headset - Headset Advisor
Yealink Yealink WH62 Dual Speaker DECT Wireless Office Headset
Sale priceFrom $125.99 Regular price$199.00
6 reviews
Contact us to verify stock
Choose options