Plantronics (Poly) Voyager 5200 Reset - Headset Advisor

If your Plantronics Voyager 5200 headset stopped working properly, there's two troubleshooting solutions you can try.

For other helpful guides visit the Plantronics Voyager 5200 resource center

Voyager 5200 Reset

1. Unpair the Voyager 5200 headset from your cell phone

2. Power off your cell phone

3. Power on your cell phone

4. Re-pair the Voyager 5200 headset to your cell phone

5. Test the headset to see if that helped. If not follow the Voyager 5200 firmware update.

Voyager 5200 Firmware Update

1. Plug your Voyager 5200 headset into the computer

2. Download the Plantronics Hub 

3. Update the firmware in your Voyager 5200 by clicking in the Plantronics Hub "Notifications" then either hit update or "check for updates"

How to update your Plantronics headset using the Plantronics Hub

Is your Voyager 5200 no longer working after the troubleshooting steps below?

Consider ordering a replacement headset that many customers are now switching to. Learn more here.

 opencomm by aftershokz

 

Conclusion

If neither of these troubleshooting steps help your Voyager 5200 headset get back to working right, most likely the headset is defective. If you've had your headset over a year, then you will be past the 1 year warranty period and need to purchase a new headset. If it's been under a year, visit Plantronics warranty service to request a replacement. 

If your Voyager 5200 headset was ordered from us, contact us today and we will have a replacement expedited. 

For more troubleshooting tips, visit the Plantroncs Voyager 5200 troubleshooting guide 

Plantronics voyager 5200Plantronics voyager 5200 resetVoyager 5200Voyager 5200 resetVoyager 5200 troubleshooting

Leave a comment

All comments are moderated before being published

Need help finding the best headset for your situation?

Hey, I'm David Merritt. I'm determined to help you find the best headset for your unique situation.

Contact Us Today

Close

Need help finding the best headset for your situation?

Contact us today and one of our friendly Advisors will match you with the right headsets.

CONTACT US TODAY

Most Popular Headsets

View all
Orosound Tilde Pro Hybrid Bluetooth Office Headset - Headset AdvisorOrosound Tilde Pro Hybrid Bluetooth Office Headset
Orosound Orosound Tilde Pro Hybrid Bluetooth Office Headset
Sale priceFrom $339.99
In stock
Jabra Evolve2 Buds - Headset AdvisorJabra Evolve2 Buds For Hybrid Work
Jabra Jabra Evolve2 Buds For Hybrid Work
Sale priceFrom $242.00
In stock
Discover Adapt 20 Wireless UC Headset - Headset AdvisorDiscover Adapt 20 Wireless UC Headset - Headset Advisor
Discover Discover Adapt 20 Wireless UC Headset
Sale priceFrom $159.99
In stock
Save $73.01
Yealink WH62 Dual Speaker DECT Wireless Office Headset - Headset AdvisorYealink WH62 Dual Speaker DECT Wireless Office Headset
Yealink Yealink WH62 Dual Speaker DECT Wireless Office Headset
Sale priceFrom $125.99 Regular price$199.00
In stock
Discover Adapt 30 Over-The-Head DECT Wireless Headset - Headset AdvisorDiscover Adapt 30 Over-The-Head DECT Wireless Headset - Headset Advisor
Discover Discover Adapt 30 Over-The-Head DECT Wireless Headset
Sale priceFrom $249.99
In stock
Aftershokz Opencomm UC Bone Conduction Stereo Bluetooth Wireless Headset for PC & Mobile - Headset AdvisorShokz Opencomm UC Stereo Bone Conduction Bluetooth Headset
Shokz Shokz Opencomm UC Stereo Bone Conduction Bluetooth Headset
Sale priceFrom $179.99
In stock