Plantronics (Poly) Voyager 5200 Reset - Headset Advisor

If your Plantronics Voyager 5200 headset stopped working properly, there's two troubleshooting solutions you can try.

For other helpful guides visit the Plantronics Voyager 5200 resource center

Voyager 5200 Reset

1. Unpair the Voyager 5200 headset from your cell phone

2. Power off your cell phone

3. Power on your cell phone

4. Re-pair the Voyager 5200 headset to your cell phone

5. Test the headset to see if that helped. If not follow the Voyager 5200 firmware update.

Voyager 5200 Firmware Update

1. Plug your Voyager 5200 headset into the computer

2. Download the Plantronics Hub 

3. Update the firmware in your Voyager 5200 by clicking in the Plantronics Hub "Notifications" then either hit update or "check for updates"

How to update your Plantronics headset using the Plantronics Hub

Is your Voyager 5200 no longer working after the troubleshooting steps below?

Consider ordering a replacement headset that many customers are now switching to. Learn more here.

 opencomm by aftershokz

 

Conclusion

If neither of these troubleshooting steps help your Voyager 5200 headset get back to working right, most likely the headset is defective. If you've had your headset over a year, then you will be past the 1 year warranty period and need to purchase a new headset. If it's been under a year, visit Plantronics warranty service to request a replacement. 

If your Voyager 5200 headset was ordered from us, contact us today and we will have a replacement expedited. 

For more troubleshooting tips, visit the Plantroncs Voyager 5200 troubleshooting guide 

Plantronics voyager 5200Plantronics voyager 5200 resetVoyager 5200Voyager 5200 resetVoyager 5200 troubleshooting

Sound like a pro on every call, even if your dog is barking in the background

Eliminate background noises for your microphone with Neep's AI-powered noise cancellation.

Try neep Free

Sound like a pro on every call, even if your dog is barking in the background

Eliminate background noises for your microphone with Neep's AI-powered noise cancellation.

Try neep Free

Blog posts

View all
Should IT Teams Really Deal With Office Headset Support Tickets? - Headset Advisor

Should IT Teams Really Deal With Office Headset Support Tickets?

headset tech supportDrew Merritt
What Is the Best Plantronics Wireless Headset? - Headset Advisor

What Is the Best Plantronics Wireless Headset?

best plantronics headsetDrew Merritt
What Is a UC Headset? - Headset Advisor

What Is a UC Headset?

Category_OtherDrew Merritt
Which is the Best Headset for Business Calls on a Busy Sales Team? - Headset Advisor

Which is the Best Headset for Business Calls on a Busy Sales Team?

best bluetooth headset for sales callsDrew Merritt
Yealink EHS36 Setup Guide For Discover D904 Wireless Office Headset - Headset Advisor

Yealink EHS36 Setup Guide For Discover D904 Wireless Office Headset

Category_Setup GuidesDrew Merritt

8 Most Frequently Asked Questions About Office Headsets

Category_OtherDrew Merritt
5 Benefits Of Renting Your Office Headsets - Headset Advisor

5 Benefits Of Renting Your Office Headsets

Category_ComparisonDrew Merritt
The Complete Guide for Comfortable Office Headsets - Headset Advisor

The Complete Guide for Comfortable Office Headsets

best office headsetDavid Merritt

What Is the Best Wireless Headset for Office Phones?

best wireless headset for office phoneDrew Merritt

Shop our Best Selling Headsets

View all
Best Seller
Orosound Tilde Pro Hybrid Bluetooth Office Headset - Headset Advisor
Orosound Orosound Tilde Pro Hybrid Bluetooth Office Headset
Sale priceFrom $299.00Save $130.99 Regular price$429.99
59 reviews
Only 22 units left
Choose options
Discover Adapt 20 Wireless UC Bluetooth HeadsetDiscover Adapt 20 Wireless UC Headset - Headset Advisor
Discover Discover Adapt 20 Wireless UC Bluetooth Headset
Sale priceFrom $159.99Save $30.00 Regular price$189.99
6 reviews
Only 413 units left
Choose options
Best Seller
Discover Adapt 30 Over-The-Head DECT Wireless Headset
Discover Discover Adapt 30 Over-The-Head DECT Wireless Headset
Sale priceFrom $199.99Save $80.00 Regular price$279.99
17 reviews
Only 554 units left
Choose options
Discover D713U On-Ear USB Wired Headset - Headset AdvisorDiscover D713U On-Ear USB Wired Headset - Headset Advisor
Discover Discover D713U On-Ear USB Wired Headset
Sale price$79.99 Regular price$99.99
39 reviews
Only 69 units left
Discover D711U Single Speaker Wired USB Headset For Professionals - Headset AdvisorDiscover D711U Single Speaker Wired USB Headset For Professionals - Headset Advisor
Discover Discover D711U Single Speaker Wired USB Headset For Professionals
Sale priceFrom $69.99Save $40.00 Regular price$109.99
4 reviews
Only 96 units left
Choose options
Discover D712U Dual Speaker USB Wired Office Headset For Professionals - Headset Advisor
Discover Discover D712U Dual Speaker USB Wired Office Headset For Professionals
Sale priceFrom $79.99Save $40.00 Regular price$119.99
7 reviews
Only 127 units left
Choose options
Discover Boomstick Wireless Bluetooth HeadsetDiscover Boomstick Wireless Bluetooth Headset
Discover Discover Boomstick Wireless Bluetooth Headset
Sale priceFrom $89.99Save $30.00 Regular price$119.99
6 reviews
Only 845 units left
Choose options
Discover D312U Dual Speaker USB + 3.5mm Wired Headset - Headset Advisor
Discover Discover D312U Dual Speaker USB + 3.5mm Wired Headset
Sale price$39.99 Regular price$69.99
9 reviews
Only 607 units left