Aastra/Mitel Headset Compatibility Guide: Everything You Need To Know

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Aastra/Mitel Phone Compatible Headsets

Before choosing a wired or wireless headset to go with your Aastra/Mitel corded or cordless phone, you'll want to know the best headsets that are compatible. For more headsets compatible with office phones, visit the

office headset compatibility guide: compatibility made easy

How to use the Aastra/Mitel headset compatibility guide:

Find the make/model of your phone
Choose if you prefer a wired or wireless headset
If choosing a wired headset, you'll see the compatible adapter that will also be needed. For wireless, you can add the optional compatible accessory (DHS12 or DHL110) to enable remote call answering (most customers add this accessory)

FAQ

Q: Why do I have to purchase a separate adapter to go with a wired headset for my Aastra/Mitel phone?

A: Being that there's so many different phones available, headset manufacturers have to make various different cables, depending which model of phone you're connecting to.

Q: How come I have to purchase a separate accessory to answer/end calls away from my Aastra/Mitel phone with a wireless headset?

A: Out of the box either wireless headset is compatible, but in order to answer/end calls away from your desk, the recommended accessory will be required.

Q: How do I find compatibility for other desk phone brands?

A: Visit the office headset compatibility guide: compatibility made easy

Understanding Headset Terminology

Quick Disconnect: Out of the box this is the name of the cord that's on your Aastra/Mitel compatible headset that connects to the direct connect cable.

Direct Connect Cable: This cable connects from your Aastra/Mitel headset to the headset port of your Aastra/Mitel phone.

Electronic Hook Switch: Otherwise known as an EHS cable, this accessory connects from a wireless headset charging base to your Aastra/Mitel phone. Allowing you to answer/end calls when away from your phone.

Handset Lifter: Like an EHS cable, a Handset Lifter also allows you to answer/end calls away from the phone, but physically picks up and hangs up your handset.

How To Use Your Aastra/Mitel Wired Headset

Simply plug the D101, D105 or D200 amplifier into your compatible Discover D700 series wired headset, then plug the other end into your Aastra/Mitel desk phone, into the HEADSET port. In order to use your Discover headset on your Aastra/Mitel phone, press the headset button on your Aastra/Mitel phone to answer/end calls.

avaya headset connection

How To Use Your Aastra/Mitel Wireless Headset

mitel remote answering Option 1- WITHOUT EHS cable

Remove your headset from the charging base and it will auto turn on
To answer/end calls, press the HEADSET button located on your Aastra/Mitel phone

Option 2- WITH EHS Cable

When a call comes in, simply remove your headset from the charging base and you'll be on the call
OR leave your headset on throughout the day and press the on/off button on your D904 or Adapt 30 headset to answer/end calls up to 350 feet away from your desk