If you’re looking for a new headset for yourself, or several of them for your team, you might discover that making a final decision on the right model can be daunting. This is because there are so many different makes and models to choose from, making it hard to know which ones are the best.
Headset Advisor is here to help make this process a bit easier for you. And who doesn’t like things easy, right? Why have things difficult when they can be easy?
We tested a countless number of business Bluetooth headsets, and eliminated those regarded as gaming models. Headset Advisor focuses on business applications, and not gaming so it made sense to remove them from consideration.
After completing our testing and analysis, we arrived at our top 7 headsets for work calls for 2022.
It’s our hope that through our extensive testing, and list compilation, you’ll be able to extract some helpful information that can make it easier for you to choose new headsets.
This blog will cover the 7 different models we selected, and provide you with the highlights of each model. We won’t go into depth on them because that would take a very long time, and that’s not really the focus in creating this list.
I’ll also provide you with what I feel are the downsides or shortcomings of each model. And finally, if you’d like to hear how each headset sounds under these conditions:
- No background noise - just the voice sound in a quiet room
- Dogs barking - this is for those of you who work from home
- Blender noise - Not that you’re making Margaritas while at work, but the sound is pretty annoying, and a great challenge for any headset
- Fan noise - this is to replicate the wind you might experience if using your headset in a room with a fan in use, or outdoors on the go.
Make sure to check out the Youtube video we recorded. In it, we show each headset, go over the highlights, discuss any downsides, and then put them up against all the different sounds to see how each performed.
7 best Bluetooth headsets for work calls video
If you’re still reading, then come along with me as I break down our 7 Best Bluetooth Headsets For Work Calls 2022. I’ll start at number 7, and work my way to our number 1 headset.
Let’s get started!
#7 - Shokz OpenComm UC
Considering how many headsets we tested, appearing on this list is a major accomplishment, even at number 7. The Shokz OpenComm UC is a Bluetooth headset that’s designed to be used with computers and mobile devices and uses Bluetooth version 5.0, and includes a USB adapter for use with a computer.
Through the use of the USB adapter, the Shokz OpenComm UC can be used with computers not having built-in Bluetooth capabilities. The USB adapter can help to provide a more reliable connection, and better audio quality and even longer wireless range.
However, if you have a computer that’s Bluetooth enabled, you can connect this headset to it via Bluetooth if desired. Otherwise, the wireless Bluetooth connection is better suited for use with mobile devices.
The Shokz OpenComm UC is unique among the other headsets on this list. Different in a couple of ways:
- The design isn’t traditional in that it doesn’t pipe sound directly into the ear canal. Instead, it uses “bone conduction” technology and transducers vs. speakers. The earpads are placed behind the ear and the sound is conducted via your jawbone.
- The weight of this headset is about 1 ounce making it the lightest headset in this field.
Given that this headset bypasses traditional audio headset design, it carries with it some benefits to those who have hearing loss. Some may find an improved ability to hear when using the Shokz OpenComm UC headset which could be a huge benefit to many.
What I like about the Shokz OpenComm UC:
Lightweight. This headset is lightweight at around 1 ounce which makes it easy to wear, and comfortable for extended periods of time.
Unique design and helpful for those with hearing problems. I like that it uses a different audio approach which can be meaningful for countless people who are hearing challenged. Using this headset may provide them with the ability to hear things they haven’t been able to in the past.
USB Adapter included. It comes with a USB adapter for seamless integration to computers which is nice. A more consistent, and reliable connection, longer wireless range and better audio quality are among the benefits commonly associated with using a USB adapter over connecting to a computer via Bluetooth.
Battery. I like that it has a 16 hour battery, which was surprising to me given the limited space available on the headset to house one with this much talk time. With 16 hours of available battery life, it removes the need to charge it every day like so many other headsets require. This means your headset will spend less time on the charger, and more time available to you.
What I don’t like about the Shokz OpenComm UC
No ANC. The way in which the Shokz OpenComm UC headset is designed and worn, it leaves your ears uncovered. This means that Active Noise Cancellation (ANC) isn’t possible for a headset with this kind of design.
If you work from home, you might have background noise going on. Noises like dogs, children, doorbells, lawn equipment and more. Or, you might work in an office with noisy coworkers, fan noise. In either case, the Shokz OpenComm UC headset isn’t your best choice.
No ANC is a downside of selecting this model if there’s noise where you work, and you need to focus without distractions.
Audio quality. Though the audio quality on the Shokz OpenComm UC is adequate for use in business applications, it lacks for those wanting good quality music audio. If business is your main need, then this headset should work for you just fine.
But, if you also want to have killer sound when listening to music, you should pass on this headset as others on this list will provide you with much better audio quality for music and media.
#6 - Poly 5200 UC
The name Poly (formerly Plantronics) is synonymous with headsets. You know, the first words from the moon were broadcast using a Poly/Plantronics headset.
Poly manufactures an excellent line of wired and wireless headsets, and the Voyager 5200 UC found it’s way on to our list for some good reasons.
What I like about the Poly 5200 UC:
Size. This is a small, stylish headset that sits comfortably on/in the ear. Many people prefer an earpiece style headset over those worn over the head, and this one checks a lot of the boxes.
Hand in hand with it being small is that it’s also lightweight. It weighs 20 grams which is an equivalent of 4.5 teaspoons of sugar. This matters when you wear a headset for long periods of time, especially one that’s parked on your ear all day.
USB Adapter included. As noted earlier, it’s a positive to have the USB adapter included with the headset. The 5200 USB Adapter comes pre-paired to the headset making it a breeze to get it up and running. No downloads, no pairing, just plug it in, wait a moment, and you’re ready to go.
Various sizes of earbuds. Though the headset is worn over and around the ear, the speaker is covered by your choice of different sizes of ear gels and then inserted into the ear. Realizing that ear sizes vary, the 5200 UC comes with several sizes of ear gels so you can find the size that fits you best.
Travel case that doubles as a charger. This headset is designed for work, play and travel which means that there can be a significant demand on the battery. Though it’s only rated to deliver up to 7 hours of talk time, this time can be extended by placing the headset into the charge case for a quick refresh.
So when you take a break, or step away for some lunch, simply drop the 5200 UC into the compact case to get the battery recharged. When you return, you’re ready to get back to work.
Noise canceling microphone. Noise is everywhere, and a noise canceling microphone helps to remove much of that unwanted sound. The 5200 UC comes standard with one, and even features windsmart technology which is designed to help tame wind noise when you’re outdoors, or near a fan. The 5200 is packed with a lot of great technology features, and this smart microphone is one of them.
What I don’t like about the Poly 5200 UC
Battery Life. As stated before, the 5200 UC has limited talk time. And though this can be assisted by placing the headset into the portable charging case, you can’t use the headset while in the charger. Should this recharge be required while on an important call, you can see how that’s not an ideal situation. A longer battery life would overcome this shortcoming, but it’s doubtful that a more robust battery is coming to this product anytime soon.
Non-replaceable battery. While on the subject of battery life, I’d be remiss if I didn’t point out that you cannot replace the battery in this headset. Unlike other headsets that allow you to remove an old battery, and replace it with a new one, the Poly 5200 UC requires that you replace the headset when the battery no longer holds a charge.
Even if the headset is in perfect working condition, it will still need to be replaced if the battery won’t hold a charge. And, the cost to replace the headset is far greater than the cost to replace a battery. The 5200 UC isn’t alone in this design as there are other headsets that also require the headset to be replaced. Still, this isn’t ideal.
Audio quality. Although the 5200 UC sound quality is decent enough for most uses such as personal or business calls, it does lack in sound quality when compared to other headsets.
I’m referring to microphone sound quality as well as speaker sound. Granted, this headset isn’t designed to deliver audio quality at the highest level. Still, it needs to be pointed out that it falls short when other, better sounding options are available.
The Poly 5200 UC is a great headset for those who travel a lot, spend time working in coffee shops on the go, or have a job like a Realtor for example. It’s small, compact, lightweight, and provides sound quality that’s good enough for use in business applications.
The portable charging case is nice, and there’s a lot of technology packed into this small, lightweight headset. If an on-ear wearing style is what you seek, you owe it to yourself to check out the Poly 5200 UC. All things considered, you’ll likely be satisfied.
#5 - Jabra Evolve2 85
For those who seek a headset that covers both ears, blocks out a lot of room noise, and switches between a business headset to entertainment style headphones, the Jabra Evolve2 85 may be your cup of tea.
What I like about the Jabra Evolve2 85
Talk Time. The Evolve2 85 has an impressive 37 hours of talk time. This means that you can charge this headset on Sunday, and likely not need to recharge it again until Thursday or Friday.
For headsets that require a daily charge, the Evolve2 85 gives you more freedom to stay focused on your tasks, and less focused on charging your headset every day.
Daily charging is a task that’s often forgotten about, which causes issues when your day starts off with a dead battery. The Evolve2 85 helps to eliminate the need for regular charging due to the extended talk time.
Fold-away microphone boom. When you’re in the middle of your business day, and focused on your work, the Evolve2 85 microphone is available to give you great sound. But, when the work day is done, and you’re wanting to relax to some music, the microphone folds away. This transforms your business headset into a typical looking pair of headphones with no microphone boom visible. It’s like getting two headsets in one.
Sound Quality. The sound quality of the microphone, and the ear speakers helped this headset to find its way onto our best of list. Whether you’re listening to music, or on an important business call, the Evolve2 85 will allow you to hear everything crystal clear.
And, the microphone helps to remove unwanted background noise so your callers hear you, and not all that noise going on around you. This is an important point especially when doing business. Speaking of the microphone, the Evolve2 85 has 10 of them. These are all precision tuned to deliver a great sound.
Active Noise Cancellation. When you’re wanting to maximize your concentration, surrounding room noise can interfere with that. Fortunately, the Evolve2 85 comes standard with Active Noise Cancellation, or ANC for short. This is a great feature that blocks out background noise so you aren’t distracted by it. Turn it on, and the distractions fade away so you can keep focused on your work.
Color choice. Just about every headset today comes in the color of black. And though the Evolve2 85 does as well, it’s also available in a sand color. Though this is a minor thing, it is different enough that warrants pointing it out, and besides, a lot of people like choices. The sand color could even be a fashion statement when worn among the sea of black headsets in your office.
What I don’t like about the Jabra Evolve2 85
No headset is perfect, right? The Evolve2 85 has a couple of drawbacks that I’d like to point out
Weight. The Evolve2 85 tips the scales at 10 ounces, and by dual ear headset standards, that’s on the heavier side. Why does that matter? Because when you wear a headset for several hours, the weight of the headset makes a difference in your comfort. Sound quality is vitally important, but so is comfort. Just ask anyone who works in a call center and wears a headset all day long.
Price. The Jabra Evolve2 85 is not only heavy to wear, but heavy in terms of cost as well. The suggested selling price of this headset can set you back by as much as $500.00. If you’re looking to set up a team with new headsets, the price tag of the Evolve2 85 would likely be cost prohibitive, causing you to seek out a different headset solution.
In my view, the positives of this headset far outweigh the two drawbacks I just mentioned. If you work in an area that’s noisy, and you need to stay focused on your work, then the Evolve2 85 could be the perfect choice. It has a great sounding microphone that folds away when not needed, and the speakers allow you to hear your music with great fidelity. If your budget allows, this is a headset that should be on your list.
#4 - Jabra Evolve2 65
This is regarded as an entry level headset, but for the money, it represents a great value. The Evolve2 65 is designed to be used with your computer, and mobile devices, and able to be used with the leading applications such as Zoom, RingCentral, Microsoft Teams, Dialpad and others. One headset for all your communication needs, at a price you can afford.
What I like about the Evolve2 65
Single ear, or double ear. The Evolve2 65 is available in a single or double ear configuration. Some prefer to have one ear uncovered so they can hear what’s going on around them, while others want to avoid being distracted by surrounding noise. The Evolve2 65 gives you the choice.
Weight. The weight of the Evolve2 65 is 6 ounces which is light and helps to make it a comfortable headset for wearing all day. Comfort, just like sound quality is important, and the Evolve2 65 won’t weigh you down. So whether you have a light day, or one that’ll go down in the record books, the Evolve2 65 can keep pace.
Battery. The battery on the Evolve2 65 delivers up to 24 hours of talk time. That will take you through your busiest day, and still not have to recharge. In fact, you can use this headset for several days before a recharge is needed. No longer will you need to worry about whether or not your headset battery will last all day.
Built in busy light. The Evolve2 65 has a built-in busy light which notifies those around you that you’re on a call, and not to be distrubed. This feature helps to avoid those annoying interruptions, and keeps you focused on your call.
Surprisingly good sound. I wouldn’t expect to get superior sound quality in a budget oriented headset, but the Evolve2 65 sound quality is pretty decent. Voice quality is good, as is the noise cancelation and ear speaker quality. Granted, it’s no Bose, but it’s surprisingly good. The vast majority of those who opt for this headset will very likely be satisfied with the sound quality they receive.
What I don’t like about the Jabra Evolve2 65
No ANC. Active Noise Cancellation is a feature that’s newer to business caliber headsets. It helps to reduce unwanted noise so you can focus on your work and not be distracted by sounds going on around you. Though the Evolve2 65 is available in single, or double ear configurations, ANC isn’t available on either. In order to get this feature, you’re required to move upline to models such as the Evolve2 75, or 85.
Sound quality. I’m stretching a bit here, but sound quality is lacking. I know, I just got done saying that it sounds pretty decent. But, if I compare this headset to others, such as the Bose, Orosound Tilde Pro, and others, the sound quality of the Evolve2 65 comes up a bit short.
This isn’t really a knock on this headset because it isn’t designed to be a headset for audiophiles. For what the Evolve2 65 is designed for, it hits the mark and then some.
For anyone looking for a well-made, budget friendly, good sounding headset for self or a team, the Jabra Evolve2 65 is one headset that you should really check out.
#3 - Poly Voyager Focus 2 UC
Poly, formerly Plantronics, has enjoyed a great reputation for making reliable, great sounding headsets for decades. One of those headsets is the Voyager Focus 2 UC which is a wireless, Bluetooth headset designed for use with computers and mobile devices.
The Voyager Focus 2 UC uses an updated version of Bluetooth technology, version 5.1
What I like about the Poly Voyager Focus 2 UC
Comfort. Among all the headsets we’ve tested to date, I feel that the Focus 2 UC is the best of the best when it comes to comfort. The Poly engineers brought their A game when they designed this headset.
The Focus 2 UC weighs 6.1 ounces which makes it among the lightest dual ear headsets on the market. And, as noted previously, weight matters. This headset is not only lightweight, but it has ear cushions that are among the softest you’ll find on any headset.
They’re very soft and comfortable against the ear so you’ll not experience ear fatigue when wearing this headset even for extended periods of time.
Besides the soft ear cushions, the Voyager Focus 2 UC has a uniquely designed headband pad. Unlike other headsets that wrap a cushion around the headband, the Focus 2 UC has a pad that’s suspended just beneath the headband.
This acts like a shock absorber, and keeps your head off the band entirely. The result is you have a softer, more comfortable wearing experience. Don’t believe me? Try one for yourself and you’ll quickly see what I’m referring to.
On-board tech. The Poly Voyager Focus 2 UC has several tech features built into it. Among them include smart sensors that pause audio when you remove the headset, and resume when you put it back on.
The microphone has a lot of tech built into it as well including windsmart technology that’s designed to maintain microphone audio quality even when in breezy conditions. This is only a sample of the technology that can be found in this headset.
Sound quality. Overall, the Voyager Focus 2 UC sounds very good, including the ear speakers. Whether you’re on an important Zoom call, or chatting it up on RingCentral, your callers are going to hear you loud and clear.
Your music will sound decent too. And, our customer surveys show that sound quality is very high on the list of things that are important in a headset. With that in mind, the Focus 2 UC should satisfy the vast majority of those looking for a good sounding, comfortable headset.
What I don’t like about the Poly Voyager Focus 2 UC
ANC. Though this headset has Active Noise Cancellation, or ANC for short, it only has two levels of adjustment. And, when you compare the ANC performance on the Focus 2 UC to other competing headsets, this one comes up short.
Other headsets give you more levels of adjustment so you can fine tune how much sound you want to let in, and how much you want to filter out. Kudos to Poly for including ANC on this headset, but in my opinion, they should have provided more ANC adjustment.
Other than the ANC shortcoming, it’s hard to find much of anything not to like about this headset. It’s a great all around headset for use with computers, and mobile devices that’s comfortable, reliable, sounds good, and it has some nice technology features. All things considered, this is a headset that’s easy to like, and a hard one not to like.
#2 - Orosound Tilde Pro
This is one of those situations where a product went from being obscure and unknown, to becoming highly rated and ranking among the best. The Orosound Tilde Pro is a unique headset from several perspectives. Among them includes:
- It’s designed and manufactured in France, not Asia. That alone helps to make it a headset Unicorn. What headset these days isn’t manufactured in Asia?
- It’s modular. I’ll explain this further in a moment.
What I like about the Orosound Tilde Pro
As we make our way further up the list, each headset gets better and better. The Orosound Tilde Pro gives you some things you won’t find on other headsets. For example, it’s modular. Here’s what I mean by that.
Microphone boom option. There’s a technical difference between a business headset, and a pair of headphones. A business headset typically contains a boom microphone to allow for better voice quality. Headphones don’t require a boom microphone because it’s designed for media rather than business calls.
The Tilde Pro gives you the option to use the boom microphone, or you can quickly, and simply remove it because it’s attached magnetically. So, when business calls, attach the boom microphone for optimum sound quality. Or, when listening to music, remove it to transform the Tilde Pro into a headphone configuration with no microphone boom in sight.
Standard, or oversize ear cushions.The other way that the Tilde Pro is modular is through the ear speakers and cushions. You have the choice between ear speakers/cushions that go against the ears, or fully surround them.
Which ones you choose depends not only on personal preference, but also what your objectives are. For example, if your intent is to remove as much distracting room noise as possible, then the ear cushions that fully surround your ears would be the best choice.
On the other hand, if your work area isn’t noisy, then perhaps the ear cushions that rest against the ear would be a better option. Either way, you can interchange these cushions as you want, which is nice.
Battery. The Tilde Pro battery is solid at up to 28 hours of talk time. Like others on this list, you won’t need to recharge every day, or even every other day. You can not only use this headset for long periods of time based on the battery, but you can also use it even when it’s plugged in and recharging.
That’s something you won’t find on most headsets, and it helps you to avoid having to work around not having your headset available. Another detail that helps to make the OrosoundTilde Pro a better value.
Superior Active Noise Cancellation. Unlike other headsets that don’t have ANC, or those that only have limited adjustment, the Tilde Pro has an adjustment wheel that allows you to dial up, or down, how much noise you hear. This puts you in control of your surroundings rather than the other way around.
Aware+ mode. If you wear a double ear headset, but need to have a conversation with someone in your workspace, this typically requires that you remove the headset. This process can repeat itself throughout the day, and can be annoying to many people.
The Orosound Tilde Pro has a feature called Aware+ which allows you to keep the headset on but still have a face to face conversation. You can skip the headset removal shuffle, and just press a button whenever you need to talk with a colleague.
Sound quality. The Orosound Tilde Pro sounds great. This means that you’ll sound great to those you’re talking to, they won’t hear background noise, and the music you’re listening to will sound great as well.
When you stop and compare the voice quality on the Tilde Pro to other headsets in this class, you’ll really hear the difference. The Tilde Pro delivers a far better sound that’s deeper, and richer, and it’s really noticeable. We all want to sound our best, and believe me when I say, the Tilde Pro is your best choice if voice quality is important to you.
The 40mm ear speakers help to deliver an awesome listening experience as well. Some headsets may give you great microphone sound, or good quality ear speakers, but it’s rare to find a headset that gives you both. That’s what you’ll get when you put a Tilde Pro to work for you. If you want to hear for yourself, make sure to check out the video sound test, and you’ll hear what I mean..
What I don’t like about the Orosound Tilde Pro
No USB adapter. At the present time, the Tilde Pro doesn’t offer a USB Adapter. This means that when connecting to a computer, it needs to be done via Bluetooth. Though this headset works well when connected to a Bluetooth enabled computer, it would be even better if it connected via a USB adapter. According to Orosound, this feature is in the works, and is expected to be available shortly.
Other than the Tilde Pro not having a USB adapter, there’s not much to not like about this headset. It’s comfortable to wear, it provides ear cushion size options, you can use the boom microphone or not, it has a robust battery, you can use the headset while charging the battery, the ANC is top notch, you don’t have to remove the headset to have a face-to-face conversation, and it sounds awesome.
This is a high quality, premium headset that nearly took the top spot on our list. But, coming in second is by no means a failure. Appearing on this list in any position is a win, and this headset being a relative newcomer, is very impressive how it stacked up against other, more recognizable, established brands.
#1 - Jabra Evolve2 75
This is a headset that’s designed to be used with computers, and mobile devices. It employs the use of the latest Bluetooth version 5.2.
If you follow our Youtube channel, you’ll find videos on the Jabra Evolve2 75 where we compare it to other headsets. In our list of best Bluetooth headsets for work calls 2022, the Evolve2 75 once again was not only among the best, but claimed the top spot. Here’s why it earned this position:
What I like about the Jabra Evolve2 75
Microphone. The Jabra Evolve2 75 uses an 8 microphone array for optimum voice sound quality. The microphone not only sounds great, but it does a good job to remove unwanted background noise.
And, when you’re not on a business call, the microphone neatly stows away in a hidden compartment in the body of the headset. Use it when you need it, or slide it out of sight when it’s not needed. This is often referred to as performance mode and headphone mode.
Noise reduction. The Jabra Evolve2 75 reduces noise in a few ways:
- Through the noise canceling microphone I noted a moment ago. This gives your callers a better audio quality experience. They don’t hear all the noise going on around you.
- Through the specially designed ear cups. These ear cups are purposely designed to help remove unwanted room noise passively by creating a sound barrier between the environment and your ears.
- Through the built-in Active Noise Cancellation feature. You have the ability to increase, or decrease the amount of room noise that you hear. Like with the Tilde Pro, you have control over noise.
Battery. The Evolve2 75 battery is rated to provide up to 24 hours of talk time, and up to 36 hours of music. Charge the headset for 15 minutes, and you’ll get 4 hours of battery life.
Considering that we normally work 8 hours in a day suggests that you should expect to get at least 3 days of use before a recharge is needed, and that assumes you’re using your headset every hour of the day, which most of us don’t. So you could go even longer before you’d need to recharge the battery.
HearThrough. This is a feature along the lines of the Aware+ mode on the Orosound Tilde Pro where it allows you to have a face-to-face conversation with a coworker without the need to remove the headset. This feature is becoming more popular as we’re seeing it on more and more headsets. Before long it may become as common as the noise canceling microphone is today.
Comfort. The Evolve2 75 weighs only 6.9 ounces which makes it light enough to wear all day long. So if you work in a Call Center, or have a job that requires you to do extended amounts of communicating via video conferencing, or on the phone, you’ll find the Evolve2 75 to be comfortable enough to wear for your entire work day.
The other thing that helps to make the Evolve2 75 comfortable besides its weight, is the padded headband, and super soft ear cushions. When you take all three of these factors into consideration, you’re left with a headset that feels light and comfortable.
What I don’t like about the Jabra Evolve2 75
No Mono version. Given that this headset features Active Noise Cancellation (ANC), it stands to reason why there’s no mono configuration available. After all, ANC on a mono headset would be self-defeating wouldn’t you say? So it comes as no surprise that Jabra doesn’t have a mono version of the Evolve2 75 available.
Aside from not having a mono headset available, there’s not much else to point to that would warrant disappointment or criticism. This is an awesome headset that has a lot of great features, impressive sound and the comfort you want, need and expect. For these reasons the Jabra Evolve2 75 made its way to the top spot on our 7 Best Bluetooth headsets for work calls in 2022.
If any, or all of these headsets have you interested to learn more about them, make sure to visit our Headset Advisor Youtube channel. There, you’ll find detailed reviews of all these headsets as well as many side-by-side comparisons. And, if you subscribe to our channel, you’ll be among the first to know when new content is released. Check it out today. We think you’ll enjoy what we’ve been doing.