Wireless Office Headsets

Start with what you'll connect to

Which wireless office headset fits depends on the devices you connect it to, so check compatibility before you order. Make a short list first: your desk phone's brand and model, the calling app on your computer (Teams, Zoom, RingCentral or another softphone) and your mobile phone. Then decide where you'll take most calls: in an office building, at home, or both.

DECT vs Bluetooth

A DECT headset talks to its own base or adapter instead of the Bluetooth radio in your computer. The base plugs into your computer by USB and, on compatible systems, into your desk phone. A Bluetooth headset pairs with your mobile phone and, on a computer, usually works through a small USB dongle.

When DECT makes sense

If you work from a dedicated desk, take calls on a desk phone or need to walk away mid-call, our DECT vs. Bluetooth guide says "DECT deserves a serious look." Each DECT headset keeps its own connection to its base, so it isn't one more device crowding the Bluetooth signals around your desk. In our HA64 Pro Teams review, we list DECT's strengths as longer wireless range, call security and headset density, meaning more headsets can work in the same space. Browse every model in our DECT headsets collection.

When Bluetooth makes sense

Bluetooth isn't the wrong choice. The same guide says "Bluetooth would be our first choice for many people," especially if your day revolves around a laptop and a mobile phone, you travel, or you move between work locations. On a computer, use the USB adapter that comes with a business Bluetooth headset rather than your computer's built-in Bluetooth. The adapter gives you a steadier connection and call controls such as answering, ending and muting calls from the headset. Read USB dongle vs. direct Bluetooth for the details.

Or both in one headset

You don't have to pick one. The Yealink HA64 Pro, HA68 Pro and WH64 put DECT and Bluetooth in the headset itself: DECT to your computer and desk phone through the base, Bluetooth straight to your mobile. Where the Bluetooth sits matters. In headsets like the Jabra Engage 75 SE, Bluetooth is built into the base, so your mobile only works while you're within range of your desk. With Bluetooth in the headset, as our HA68 Pro review puts it, "Bluetooth travels with the headset." You can leave the base behind and keep using the same headset with your mobile.

Wireless range: the rating vs your building

Our HA64 Pro review notes that typical DECT headsets are rated up to 350 feet and most Bluetooth models 50 to 100 feet. The HA64 Pro and HA68 Pro are rated up to 606 feet in DECT mode, the WH64 up to 525 feet, the Jabra Engage 55 SE and 75 SE up to 490 feet, and the EPOS Impact 1000 up to 100 feet over Bluetooth. Ratings come from open-field tests, so we suggest cutting them in half to allow for walls, doors and cubicles. In our open-field test, the HA64 Pro stayed clear from one end zone of a football field to the other, while a Jabra Bluetooth headset lost its connection around the 40-yard line. As our write-up of that HA64 Pro range test says, an open-field result doesn't reflect what you should expect in an office. If range is your top need, see our longest range wireless headsets.

Desk phone, computer or both

If a desk phone is part of your day, start with its model. Yealink headsets work with compatible Yealink desk phones out of the box, and other phone brands often need an extra cable or a handset lifter to answer calls away from your desk. We cover that part, phone brand by phone brand, on our wireless headsets for office phones page, and you can look up your phone in our headset compatibility guide.

If your calls run on a computer, you have more choices. The EPOS Impact 1000 connects to your computer through its USB dongle and to up to two mobile phones over Bluetooth; EPOS lists it for softphones and mobile devices, not desk phones. The Jabra Engage 55 SE is a DECT headset for computers only, through its pre-paired Link 400 USB adapter, with no mobile connection. The Jabra Engage 65 SE connects to both a desk phone and a computer. If you use all three, look at the HA64 Pro, HA68 Pro or WH64.

Teams or UC version?

Many headsets come in a Microsoft Teams version and a UC version. Our WH64 review puts it simply: "If you use Microsoft Teams as your exclusive communication platform, then choose the Teams variant." If you also use Zoom, RingCentral or other apps, choose UC. The WH64, Impact 1000 and Engage 55 SE come in both versions. The HA64 Pro doesn't need a separate version: you switch between Teams and UC on its touchscreen base, with no software to download. For more Teams options, see our Microsoft Teams headsets.

In an office building or at home

Office buildings and open offices

In a shared office, the challenges are many headsets in one space, noise and interruptions. DECT handles the first. For noise, active noise cancellation (ANC) helps you hear. Our HA68 Pro review says that in an open office, a shared workspace or a home with other people around, "ANC becomes considerably more valuable," and that in a quiet private office it may not add much. Busylights help with interruptions. The HA64 Pro, HA68 Pro, WH64 and Engage 75 SE all have them, and the same review says of the HA68 Pro's busylights: "This isn't sophisticated technology, but in an open office it can be surprisingly useful." If you talk with coworkers between calls, a single-ear headset keeps one ear open to the room.

Home and hybrid work

If your home setup is a laptop and a mobile phone, a business Bluetooth headset with its USB dongle covers both. Our Impact 1000 review says it "should definitely be on your watch list" if you work in a busy or open office, at home, or as a hybrid worker. If you split your week between home and the office, Bluetooth in the headset lets you take one headset everywhere: DECT at your office desk, Bluetooth on the go. DECT range helps at home too. Our HA64 Pro review calls its longer range "very useful for those working from home, or in a large office where mobility is important." For more home options, see our headsets for working from home.

Noise: what your callers hear, and what you hear

Two different features deal with noise. A noise-canceling microphone reduces what your callers hear; ANC reduces what you hear. In our crying-baby noise test of the HA64 Pro, "Microphone sound quality was solid, and the noise cancellation was excellent." We tested the Impact 1000 against barking dogs, crying babies, office sounds and our blender test, and wrote, "The results were spectacular!" The HA68 Pro adds hybrid ANC, ANC is optional on the Impact 1000, and the HA64 Pro and WH64 don't have it. Watch the crying-baby test in our headset microphone noise cancellation test, or compare more models in our noise cancelling headsets for work.

Comfort for all-day calls

Single ear (mono) suits quieter offices and people who talk with coworkers. Dual ear (stereo) blocks more of the room when your space is noisy or you need to focus for long stretches. The HA64 Pro and WH64 come in mono or duo, the HA68 Pro is dual ear only, the Impact 1000 comes in single-speaker and dual-speaker versions, and the Engage 55 SE is a convertible you can wear with an earhook, a headband or a neckband. Weight adds up over a long day: the Engage 55 SE convertible weighs 0.63 ounces, the HA64 Pro mono 3.2 ounces, the HA68 Pro 5.4 ounces and the Impact 1000 6 ounces. Our mono vs. stereo guide goes deeper.

Buying for a team

When you equip a whole office, consistency matters. IT teams often prefer headsets that connect through their own USB dongle, because it standardizes the connection across different laptops and cuts troubleshooting. Our advisors can check compatibility across your computers and phones and prepare a volume quote. We accept purchase orders, tax-exempt orders and payment terms for enterprise, government, education and healthcare teams, and teams of 10 or more can use our Managed Headset Program, with headsets from $4 to $20 per user per month and replacements that ship first.

Still not sure?

Tell a headset advisor what you connect to and where you work, and we'll match you with a compatible headset. You can also read what to look for in a wireless office headset, our checklist of the details most buyers miss.