With hundreds of people who call in for help, it's highly important for Public Safety Dispatchers to have the correct communication equipment. The caller is dependant on your voice, direction and knowledge through emergencies. Whether you're looking for a wired or wireless dispatch solution, these setups will work for just about any major radio console. These console will be configured for 4 wire or 6 wire operation. Note: A headset is a basic audio input/output device and can't perform the toggle between radio and telephone. This feature must be built into the console. For a 4 wire setup use:
  1. SHS1963-01- Without receiver amplification (compatible with any Discover D700 series headset)
  2. P10- with receiver amplification (compatible with any Discover D700 series headset)
For a 6 wire setup use:
  1. SHS1890 (comes in 3 different cord lengths) compatible with any Discover D700 series headset
The SHS1890 has a Push To Talk button that allows you to switch between radio and telephone, if your console is configured properly.

Prefer to be wireless? (Recommended)

The Plantronics CA12CD-S is highly recommended to enjoy wireless freedom and compatible with any Discover D700 series headset. ca12cd-s Many environments also have mobile, remote, desk set and base station two way radios, which require a custom headset interface. This type of system will require a custom interface that's different from the standard dispatch console. Contact Radiomate for more information.

Preferred Headsets For Dispatchers

#1 Discover D713 For those who prefer an on ear wearing style, without a headband to get in the way. d713d713 #2 Discover D711 If you prefer an over-the-head headset, this is the model for you. d711discover d711
911 dispatchCategory_productivityDispatchDispatch 911Dispatch equipmentDispatch headsetsHeadsets for dispatchPublic safety dispatchRadio dispatch equipment

Leave a comment

All comments are moderated before being published

Sound like a pro on every call, even if your dog is barking in the background

Eliminate background noises for your microphone with Neep's AI-powered noise cancellation.

Try neep Free

Sound like a pro on every call, even if your dog is barking in the background

Eliminate background noises for your microphone with Neep's AI-powered noise cancellation.

Try neep Free
    1 out of ...

    Blog posts

    View all
    Should IT Teams Really Deal With Office Headset Support Tickets? - Headset Advisor

    Should IT Teams Really Deal With Office Headset Support Tickets?

    headset tech supportDrew Merritt
    What Is the Best Plantronics Wireless Headset? - Headset Advisor

    What Is the Best Plantronics Wireless Headset?

    best plantronics headsetDrew Merritt
    What Is a UC Headset? - Headset Advisor

    What Is a UC Headset? | Features, Benefits, and Compatibility

    Category_OtherDrew Merritt
    Which is the Best Headset for Business Calls on a Busy Sales Team? - Headset Advisor

    Which is the Best Headset for Business Calls on a Busy Sales Team?

    best bluetooth headset for sales callsDrew Merritt

    8 Most Frequently Asked Questions About Office Headsets

    Category_OtherDrew Merritt
    5 Benefits Of Renting Your Office Headsets - Headset Advisor

    5 Benefits Of Renting Your Office Headsets

    Category_ComparisonDrew Merritt
    The Complete Guide for Comfortable Office Headsets - Headset Advisor

    The Complete Guide for Comfortable Office Headsets

    best office headsetDavid Merritt

    What Is the Best Wireless Headset for Office Phones?

    best wireless headset for office phoneDrew Merritt
    How to Connect Your Wireless Headset to an Office Phone - Headset Advisor

    How to Connect Your Wireless Headset to an Office Phone

    Category_How toDavid Merritt

    Shop our Best Selling Headsets

    View all
    Discover Adapt 30: Noise Cancelling DECT Wireless Headset
    Discover Discover Adapt 30: Noise Cancelling DECT Wireless Headset
    Sale priceFrom $199.99Save $80.00 Regular price$279.99
    17 reviews
    Only 55 units left
    Choose options
    Discover D722U Over-Ear Noise Cancelling USB Wired Headset For Computer (Boomstick) - Headset AdvisorDiscover D722U Over-Ear Noise Cancelling USB Wired Headset For Computer (Boomstick) - Headset Advisor
    Discover Discover D722U Over-Ear Noise Cancelling USB Headset (Boomstick)
    Sale priceFrom $49.99Save $50.00 Regular price$99.99
    69 reviews
    Only 247 units left
    Choose options
    Yealink BH71 - Versatile Bluetooth Wireless Headset For WorkYealink BH71 - Versatile Bluetooth Wireless Headset For Work
    Yealink Yealink BH71 - Versatile Bluetooth Wireless Headset For Work
    Sale priceFrom $64.80Save $54.20 Regular price$119.00
    14 reviews
    Only 1706 units left
    Choose options
    Yealink WH64: World's First DECT + Bluetooth Wireless HeadsetYealink WH64: World's First DECT + Bluetooth Wireless Headset
    Yealink Yealink WH64: World's First DECT + Bluetooth Wireless Headset
    Sale priceFrom $179.00Save $60.00 Regular price$239.00
    2 reviews
    In Stock
    Choose options
    Discover D713U On-Ear USB Wired Headset - Headset Advisor
    Discover Discover D713U: Comfortable On-Ear USB Headset with Mic
    Sale priceFrom $39.99Save $40.00 Regular price$79.99
    40 reviews
    Only 583 units left
    Choose options
    Yealink WH63 Earpiece Wireless DECT HeadsetYealink WH63 Earpiece Wireless DECT Headset
    Yealink Yealink WH63 Earpiece Wireless DECT Headset
    Sale priceFrom $139.00Save $60.00 Regular price$199.00
    4 reviews
    Only 145 units left
    Choose options
    Yealink BH70: Clear Calls, All-Day Comfort Wireless Headset
    Yealink Yealink BH70: Clear Calls, All-Day Comfort Wireless Headset
    Sale priceFrom $103.00Save $66.00 Regular price$169.00
    5 reviews
    Only 274 units left
    Choose options
    EPOS Impact 1000 Dual Speaker Noise Canceling Headset With HD Mic
    EPOS EPOS Impact 1000 Dual Speaker Noise Canceling Headset With HD Mic
    Sale priceFrom $199.99Save $69.01 Regular price$269.00
    10 reviews
    Only 282 units left
    Choose options