7 Step Plantronics CS55 Wireless Headset Setup Guide WITHOUT Headset Port

Home Blog 7 Step Plantronics CS55 Wireless Headset Setup Guide WITHOUT Headset Port

Posted by Drew Merritt on August 12, 2019



There’s multiple ways to set up your Plantronics CS50 or CS55 wireless headset. Follow this quick setup guide if you’re using the HL10 Lifter OR your desk phone doesn’t have a headset port. If your connecting to a desk phone with an RJ9 headset port, follow the Plantronics CS55 setup guide to headset port.

Step 1- Connect the AC power

Plug in the AC power to your CS50 or CS55 wireless headset charging base and let your headset charge for at least 3 hours.

Step 1- connect plantronics cs55 ac power


Step 2- Pair headset to charging base

  1. Turn your charging base around and press and hold the “+” and “-“ buttons at the same time, until the red LED light flashes on the front of your charging base, then release your fingers.
  2. Press straight down and hold on the mute button on your CS50 or CS55 wireless headset until a solid green LED light appears, then release.
  3. Red light will go solid and green light will go out, your headset is now paired.

*If you need to replace the battery in your headset, click here and follow these 3 simple steps.

plantronics cs55 pairing plantronics cs55 pairing

Step 3- Connect phone cord to charging base

Connect the RJ9 phone cord that came included with your Plantronics headset to the back of your CS50 or CS55 charging base.

plug cs55 phone cord in

Step 4- Unplug your desk phone handset

unplug handset

Step 5- Plug your headset phone cord into the handset port

rj9 phone cord

Step 6- Plug in your handset to the front of the charging base

Plugging your desk phone handset into the front of the Plantronics charging base allows you the capability to still use your handset when needed.

handset plug in

Step 7- How to use your headset

First start by taking your Plantronics headset out of the charging base and turn the earpiece on (silver oval shape button on face of earpiece). Remove the handset and hang it back up to answer/end calls.

*Add the HL10 Lifter or EHS cable (highly recommended) and you’ll be able to answer/end calls when away from the phone. Contact us and we’ll verify compatibility for you.

using your headset- cs55


Start renting your headsets for as low as $8/mo with a warranty that never expires.

headset rental

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