Discover Adapt 30: Successor to Discontinued Poly (CS510/CS520)

Over the years, Plantronics has produced some iconic headsets that have been met with enormous acceptance worldwide. One of the many popular Plantronics headsets is the C052, which also goes by the name of CS510 and CS520, single ear and double ear models.

But given that change is a constant, a lot has changed in the sphere of Plantronics over the past few years. That’s because Plantronics and Polycom merged and formed a company that has gone by the name of Poly. And though this merger made sense due to both product lines appealing to the same buyers, this new name would prove to be short-lived.

Fast forward to today, and Poly was acquired by Hewlett Packard, so their products are now offered under the HP name. So ends the name so widely associated with business headsets; Plantronics, the end of an era.

The Plantronics name is not the only thing that has come to an end, because along with the name farewell, so too did some Poly products fall to the wayside. One of these products was the highly popular C052, otherwise known as the CS510, and CS520.

The C052 has represented a headset that people working in Contact Centers, busy offices, or at home counted on for reliable daily communication. And this wildly popular headset earned its reputation for a lot of good reasons, among them include;

• Professional sound quality
• Noise cancellation
• Reliability
• Comfortable design
• Ease of use

So now that these headsets have come to the end of the line, what is a good alternative headset to fill the void left by the departure of these models? 

Here is a good alternative to consider if you’re in need of a professional grade business headset for your desk phone and/or computer.

The Discover Adapt 30 

What makes the Discover Adapt 30 a good headset choice when you had your sights set on the Plantronics, Poly, HP C052? Here are 4 points to consider:

Convertibility

When choosing the C052, you must decide between a single ear, or double ear model. And once you make that choice, there’s no turning back. So if you want a different wearing style, you will have to buy a whole new headset which can be costly. The Adapt 30 takes a different path.

With the Adapt 30, you can toggle between a single, and double ear wearing style at will which makes the Adapt 30 something of a Unicorn among all headsets. And though convertible headsets have been around for decades, you’d be hard pressed to find one that converts from a single ear to a double ear wearing style.

So What Are The Benefits?

1. If the headband were to break on the Adapt 30, you won’t have to buy a whole new headset. Simply buy an inexpensive replacement headband and you’re back in business.
2. If noise begins to rise and you find it interfering with your concentration, all you need to do is remove the single ear headband, and replace it with a double ear headband. This will help to dampen down the distracting noise and allow you to stay focused on your work.
3. If you share headsets, which some offices do, each person can have their own headband which helps to minimize the spread of germs.
4. And, if you redeploy headsets when vacancies are filled, you can replace the headband rather than replacing the headset which saves you money.
5. Finally, having two ear speakers when listening to music or a podcast is more enjoyable compared to listening through one ear speaker. But, when you want to hear your surroundings, you can switch over to the single ear headband. In short, you have flexibility to adapt to your situation and listening preferences.

Connectivity

The Poly/HP C052 connects to the vast majority of deskphones. The Discover Adapt 30 does the same. However, there’s an added advantage when using the Adapt 30 compared to using the C052 headset, with the advantage being the Adapt 30 also connects to a computer (which the C052 doesn't).

Having dual connection options is highly advantageous because it essentially future proofs you. You may be using desk phones today, but things change, and so does your technology. You’ll likely find yourself leaving the desk phones behind in favor of communicating through the computer. This has become very common today with Softphones, and video conferencing being widely used.

Without this flexibility, you’ll have to buy new headsets once you migrate away from desk phones, to computer based communications if using the Poly/HP C052. With the Discover Adapt 30, the transition is seamless, and it doesn’t cost you anything because right out of the box it comes with this dual connection capability.

Setup is Simple

And if you’re wondering, getting the Adapt 30 connected is quick, simple and easy.

Have a phone with a headset button/port? If so, just plug the included connector cable into the Adapt 30 base, and the other end into the phone headset port. Bada-bing, bada-boom.

What if your phone doesn’t have a headset button/port? No problem! Unplug the handset coil cord, and plug it into the base of the Discover Adapt 30. This is easy too because there’s an icon of a phone handset above the port this cord plugs into (pretty easy huh?). Next, plug the included connector cable into the handset port of your phone. This is where I get to say bada-bing, bada-boom again. Bottom line is getting the Discover Adapt 30 connected is a breeze.

Conferencing 

A popular feature found on many headsets today is the conference capability. This allows you to pair up to four headsets to one base for a conference call. Those utilizing this feature can be dispersed to the range of their headset, while still being on the call.  

The Poly/HP C052, and the Discover Adapt 30 both offer this useful feature, but the Adapt 30 takes it to another level. Perhaps the only headset on the market to do this, the  Adapt 30 can permanently pair up to five headsets to one base. Unlike the conference feature that disconnects the parties when the call is ended, the permanent pairing feature doesn’t. This means you can, for example, have multiple people answering incoming calls coming into one phone. This feature isn’t available on the Poly/HP C052, or any other headset that I’m aware of. 

Coverage

When you buy a Poly/HP C052 wireless headset, you’ll get a 1-year warranty. When you buy a Discover Adapt 30, you get something far better. First, you get a longer warranty because the Adapt 30 comes with a nice 3-year warranty for longer coverage, and longer peace of mind. 

The other attractive thing about this longer Adapt 30 warranty is it’s a no hassle, no paperwork experience. Let’s be honest, most of us like things to be simple, and for sure, nobody likes paperwork. With the Adapt 30 warranty, you get both; simple and paperwork free. Testing the waters here, is your interest level rising yet, because If you have an open mind, it should be.

The Long And The Short Of It

Making the comparison between the Poly/HP C052, and the Discover Adapt 30 is in no way suggesting that the C052 isn’t a great headset, because it is. The C052 could have never achieved its level of popularity without offering a good value.

Both of these headsets are easy to use, sound good, connect easily, offer solid battery life and good wireless range. But simply said, the Discover Adapt 30 offers more; more warranty, more wearing options, more devices you can connect to, and more flexibility when connecting multiple headsets. 

So if you’ve been a fan of the Poly/HP C052, a.k.a. CS510 and CS520 wireless headsets, I’d urge you to take a good close look at the Discover Adapt 30. It gives you everything you’ll find in the C052, and more. And what's not to like about getting more?

Take Sound And Noise Control To A Whole New Level

And, if you want to elevate your audio quality and noise reduction, make sure to check out the new neep noise canceling software. neep works with your current audio devices (headsets, conference phones, webcam, computer mic/speakers) to give you better sounding calls.

neep learns your voice, will isolate it from other voices and noise, then enhances your audio quality so you sound your best.

neep will also remove the noise coming from your callers background, which gives you a cleaner call that’s distraction free.

So if noise is something you struggle with, go to neep.com today to learn more. Better yet, give neep a try for free.

Have Questions or Need Some Help?

Since 1994, Headset Advisor has been assisting customers with their most urgent communication needs. So if you have a question, or need a tailored, compatible solution, contact us today, and one of our Advisors will be happy to help.