Plantronics CS55 Wireless Headset Setup Guide With APP-5 Hook Switch Cable - Headset Advisor

Step 1

Plug one end of your Plantronics APP-5 Hook Switch cable into the bottom back of your CS55 charging base. plantronics css with apc-4

Step 2

Plug the other end of your Plantronics APP-5 Hook Switch cable into the back of your Polycom desk phone into the HEADSET port and 5 pin connection port. plantronics app-5

Step 3

Enable the Hook Switch control in your Polycom desk phone by the steps below.
  1. Press menu
  2. Settings
  3. Basic
  4. Preferences
  5. Headset
  6. Headset memory > Enable
  7. Hook switch mode > Set to Plantronics EHS
  8. Your phone will reboot and your headset is setup to answer/end calls away from the phone
For other helpful setup guides follow the Plantronics CS55 Wireless Headset Setup Resource Center
App-5Category_setup guidesCs50Cs50 headsetCs50 wireless headsetCs55Cs55 headsetCs55 wireless headsetPlantronics app-5Plantronics cs50Plantronics cs50 wireless headsetPlantronics cs55Plantronics cs55 wireless headset

Leave a comment

All comments are moderated before being published

Sound like a pro on every call, even if your dog is barking in the background

Eliminate background noises for your microphone with Neep's AI-powered noise cancellation.

Try neep Free

Sound like a pro on every call, even if your dog is barking in the background

Eliminate background noises for your microphone with Neep's AI-powered noise cancellation.

Try neep Free
    1 out of ...

    Blog posts

    View all
    6 Reasons Bluetooth Headsets Aren't Recommended for Work Computers

    6 Reasons Bluetooth Headsets Aren't Recommended for Work Computers

    bluetooth headsetsDrew Merritt
    USB Dongle vs. Direct Bluetooth: Why It Matters for Your Work Headset

    USB Dongle vs. Direct Bluetooth: Why It Matters for Your Work Headset

    affordable bluetooth headsetDrew Merritt
    EPOS Adapt E1 TWS Earbuds Review: Perfect For Work And Play

    EPOS Adapt E1 TWS Earbuds Review: Perfect For Work And Play

    Best earbuds for callsDoug Merritt
    Shokz Opencomm2 Vs Shokz Openmeet: Which Would You Choose?

    Shokz Opencomm2 Vs Shokz Openmeet: Which Would You Choose?

    bluetooth bone conduction headphones with microphoneDoug Merritt
    Microsoft Teams Noise Suppression Not working

    Microsoft Teams Noise Suppression Not working? Try This!

    mic noise suppression softwareDoug Merritt
    Yealink BH74 Wireless Headset: Features, Benefits, and Review

    Yealink BH74 Wireless Headset: Features, Benefits, and Review

    best bluetooth headsetDoug Merritt
    yealink uh48 thumbnail

    Yealink UH48 Wired Headset: Crystal-Clear Calls & All-Day Comfort

    affordable computer headsetDoug Merritt
    Poly Blackwire 3225 Review + Mic Test VIDEO - Headset Advisor

    Poly Blackwire 3225 Review + Mic Test VIDEO

    plantronics blackwireDavid Merritt

    Shop our Best Selling Headsets

    View all
    Discover Adapt 20 Convertible Wireless Headset: Noise CancellingDiscover Adapt 20 Wireless UC Headset - Headset Advisor
    Discover Discover Adapt 20 Convertible Wireless Headset: Noise Cancelling
    Sale priceFrom $179.99Save $10.00 Regular price$189.99
    8 reviews
    Only 606 units left
    Choose options
    Discover Adapt 30: Noise Cancelling DECT Wireless Headset
    Discover Discover Adapt 30: Noise Cancelling DECT Wireless Headset
    Sale priceFrom $239.99Save $40.00 Regular price$279.99
    17 reviews
    Only 294 units left
    Choose options
    Discover D712U Dual Speaker USB Wired Office Headset For Professionals - Headset Advisor
    Discover Discover D712U Pro Audio USB Wired Headset For Work (Dual Speakers)
    Sale price$99.99 Regular price$119.99
    6 reviews
    Only 781 units left
    Discover D722U Over-Ear Noise Cancelling USB Wired Headset For Computer (Boomstick) - Headset AdvisorDiscover D722U Over-Ear Noise Cancelling USB Wired Headset For Computer (Boomstick) - Headset Advisor
    Discover D713U On-Ear USB Wired Headset - Headset Advisor
    Discover Discover D713U: Comfortable On-Ear USB Headset with Mic
    Sale priceFrom $39.99Save $40.00 Regular price$79.99
    40 reviews
    Only 452 units left
    Choose options
    yealink bh71 bluetooth headsetyealink bh71 pro
    Yealink Yealink BH71 - Versatile Bluetooth Wireless Headset For Work
    Sale priceFrom $64.80Save $54.20 Regular price$119.00
    18 reviews
    Only 1834 units left
    Choose options
    Yealink BH74 Wireless Headset:  Crystal-Clear Calls & All-Day Comfort
    Yealink Yealink BH74 Wireless Headset: Crystal-Clear Calls & All-Day Comfort
    Sale priceFrom $140.40Save $54.60 Regular price$195.00
    2 reviews
    In Stock
    Choose options